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Appendix

203

•

Ensure that the file formats are supported by the device. If a file format is not

supported, such as DivX or AC3, install an app that supports it. To check the file

formats that your device supports, visit the Samsung website.

•

Your device supports pictures and videos captured with the device. Pictures and

videos captured by other devices may not work properly.

•

Your device supports multimedia files that are authorized by your carrier or providers

of additional services. Some content circulated on the internet, such as ringtones,

videos, or wallpapers, may not work properly.

Bluetooth is not working well

If another Bluetooth device is not located or there are connection problems or

performance malfunctions, try the following:

•

Ensure that the device you wish to connect with is ready to be scanned or connected

to.

•

Ensure that your phone and the other Bluetooth device are within the maximum

Bluetooth range (10 m).

•

On your phone, open

Settings

, tap

Connections

, and then tap the

Bluetooth

switch

to turn it on again.

•

On your phone, open

Settings

, tap

General management

→

Reset

→

Reset Wi-Fi

and Bluetooth settings

→

Reset settings

to reset network settings. You may lose

registered information when performing the reset.

If these tips do not solve the problem, contact a Samsung Service Centre or an

authorized service centre.

A connection is not made when you connect the device to a

computer

•

Ensure that the USB cable you are using is compatible with your device.

•

Ensure that you have the proper driver installed and updated on your computer.

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use

Wi-Fi or a mobile network to find your current location in these situations.

Содержание SM-S921W

Страница 1: ...www samsung com ca English CA 01 2024 Rev 1 0 USER GUIDE SM S921W SM S926W SM S928W...

Страница 2: ...S24 Ultra 55 Phone 59 Contacts 61 Messages 62 Camera 81 Gallery 86 AR Zone 92 Bixby 94 BixbyVision 95 Multi window Using multiple apps at once 98 Samsung Internet 99 Samsung Wallet 103 Samsung Health...

Страница 3: ...d parental controls 171 Device care 172 Apps 173 General management 174 Accessibility 175 Software update 175 About phone 122 Music Share 124 Smart View Mirroring on a TV screen 125 Link to Windows Us...

Страница 4: ...ns forusing the device 178 Notes on package contents and accessories 179 Maintaining waterand dust resistance 180 Device overheating situations and solutions Appendix 184 Accessibility 199 Troubleshoo...

Страница 5: ...s Galaxy S24 Ultra Speaker Front camera Airvent hole Microphone Fingerprint recognition sensor Screen Volume button Side button Proximity Light sensor Speaker SIM card tray Tray hole Microphone S Pen...

Страница 6: ...Getting started 6 Rearcamera Flash Microphone LaserAF sensor NFC antenna Wireless charging coil Main antenna GPS antenna...

Страница 7: ...S24 Airvent hole Microphone Fingerprint recognition sensor Screen Volume button Side button Front camera Proximity Light sensor Speaker SIM card tray Tray hole Speaker Headphone jack Multipurpose jac...

Страница 8: ...Getting started 8 Microphone Rearcamera Wireless charging coil Main antenna GPS antenna NFC antenna Flash...

Страница 9: ...S24 Airvent hole Microphone Fingerprint recognition sensor Screen Volume button Side button Front camera Speaker SIM card tray Tray hole Speaker Headphone jack Multipurpose jack USB Type C Microphone...

Страница 10: ...Getting started 10 Wireless charging coil Microphone Rearcamera Main antenna Flash GPS antenna NFC antenna...

Страница 11: ...ound may become quiet orcertain features may not work If you attempt to remove the dust orforeign materials with a sharp object the device may be damaged and its appearance may be affected Connectivit...

Страница 12: ...Down button Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side button Select an app orfeature to launch by pressing the Side button twic...

Страница 13: ...coil You can charge the battery using a wireless charger sold separately Place the centre of the device s back on the centre of the wireless chargerto charge the battery Afterfully charging disconnec...

Страница 14: ...wireless chargers the battery may not charge properly Quick charging Use a superfast chargerorfast charger To use the fast wireless charging feature use a chargerand components that support the featur...

Страница 15: ...otherdevice from yourphone Do not use headphones while sharing power Doing so may affect nearby devices The location of the wireless charging coil may differdepending on the device Adjust the devices...

Страница 16: ...educing the batteryconsumption Yourdevice provides various options that help you conserve battery power Optimize the device using the device care feature When you are not using the device turn off the...

Страница 17: ...d chargerthat guarantees the charging performance If the battery is completely discharged the device cannot be turned on immediately afterthe chargeris connected Allow a depleted battery to charge for...

Страница 18: ...rs fora single device insert anotherSIM orUSIM card or download anothereSIM eSIM may not be available depending on the region carrier ormodel Some services that require a network connection may not be...

Страница 19: ...n into the tray s hole to remove the tray Use only a nano SIM card Use caution not to lose orlet others use the SIM orUSIM card Samsung is not responsible forany damages orinconveniences caused by los...

Страница 20: ...e the eSIM Preferred SIMs Select to use specific SIM cards forsome features such as voice calls when two cards are activated Data switching Set the device to use anotherSIM card fordata services if th...

Страница 21: ...taneously formore than 7 seconds to restart it Emergencycalls and medical information You can make an emergency call orcheck the medical information you saved Press and hold the Side button and the Vo...

Страница 22: ...Forgot password ordon t have an account Create account FindingyourID and resettingyourpassword If you forget yourSamsung account ID orpassword tap Forgot password ordon t have an account Forgot ID orF...

Страница 23: ...e app on yourprevious device download it from GalaxyStore orPlayStore 1 Connect yournew phone and the previous device using yournew phone s USB cable A USB adaptermay be needed depending on the previo...

Страница 24: ...Place the devices neareach other 4 On the previous device tap Send data Wireless 5 On yournew phone tap Receive data select yourprevious device s operating system and then tap Wireless 6 On the previ...

Страница 25: ...s apart orpinch on the screen Do not allow the screen to come into contact with otherelectrical devices Electrostatic discharges can cause the screen to malfunction To avoid damaging the screen do not...

Страница 26: ...he functions of the buttons can change according to the app currently being used orusage environment Button Function Recents Tap to open the list of recent apps Home Tap to return to the Home screen T...

Страница 27: ...upwards to open the Apps screen To return to the Home screen swipe upwards ordownwards on the Apps screen Alternatively tap the Home button orthe Back button Home screen Apps screen Finder Favourite a...

Страница 28: ...en Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific ap...

Страница 29: ...e items and move them togetherat once To add a shortcut to an app on the Home screen touch and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home...

Страница 30: ...deleted The folder s apps will be relocated to the Apps screen Edge panel You can access yourfavourite apps and features from the Edge panels Drag the Edge panel handle towards the centre of the scree...

Страница 31: ...the screen lock method open Settings tap Lock screen and AOD Screen lock type and then select a method When you set a pattern PIN password oryourbiometric data forthe screen lock method you can prote...

Страница 32: ...nnected S Pen battery powerlevel Location services being used Call in progress Missed call New text ormultimedia message Alarm turned on Mute mode Vibration mode Flight mode turned on Erroroccurred or...

Страница 33: ...upwards on the screen You can use the following functions on the notification panel Check the notification details and perform various actions Clearall notifications Open Settings Access the notifica...

Страница 34: ...n the notification panel and tap Media output 2 Tap the icons on the controllerto control the playback Controlling nearbydevices Launch and take control of nearby connected devices frequently used Sma...

Страница 35: ...not turned on open Settings tap Advanced features Motions and gestures and then tap the Palm swipe to capture switch to turn it on It is not possible to capture a screenshot while using some apps and...

Страница 36: ...rds and then tap Screen recorder 2 Select a sound setting and tap Start recording Aftera countdown recording will start To write ordraw on the screen tap To show the S Pen pointeron the screen tap You...

Страница 37: ...ertext you must change the input language to one of the supported languages Changing the input language Tap Languages and types Manage input languages and select the languages to use When you select t...

Страница 38: ...urn it on Additional keyboard functions Enteremojis stickers and more You can also enteryouremoji stickers that look like you Referto Using yourAR emoji stickers in chats formore information Change th...

Страница 39: ...To paste text that you have previously copied tap Clipboard and select the text Extracting text While using some apps such as the Gallery orCamera app you can extract text from images and use options...

Страница 40: ...ption PlayStore Purchase and download apps Open the PlayStore app Browse apps by category orsearch forapps by keyword To change the auto update settings tap youraccount icon tap Settings Network prefe...

Страница 41: ...Pen GalaxyS24 Ultra Using the S Pen S Pen button Do not bend the S Pen orapply excessive pressure while using it The S Pen may be damaged orthe nib may be deformed Do not hard press on the screen wit...

Страница 42: ...tings tap Advanced features S Pen When S Pen is removed and then select an option Charging the S Pen The S Pen must be charged before you can control apps remotely by using the S Pen button When you i...

Страница 43: ...l appearon the status bar If the S Pen is discharged orfarfrom the device orif there are obstacles or there is external interference between the S Pen and the device the S Pen will be disconnected fro...

Страница 44: ...se Change the app feature oractions you want to use with the S Pen feature Open Settings tap Advanced features S Pen Airactions Set an app ora feature to launch Set actions foreach app Set actions for...

Страница 45: ...nd direct access to frequently used apps Tap the Aircommand icon with the S Pen to open the Aircommand panel and select a function orapp you want While using apps that support the Airactions feature y...

Страница 46: ...the captured image You can also capture the current content and the hidden content on an elongated page such as a webpage Referto Screen write formore information BixbyVision Use the BixbyVision featu...

Страница 47: ...g the S Pen across the content you want to select 3 Select an option to use with the selected area Pin Pin the selected area to the screen You can also insert the image into other apps such as Samsung...

Страница 48: ...playing The maximum duration you can capture an area of the video forwill be displayed on the screen When capturing an area from a video its sound will not be recorded 5 Tap Stop to stop capturing 6 S...

Страница 49: ...o capture open the Aircommand panel and tap Screenwrite The current screen is automatically captured and the editing toolbarappears 2 Write a memo on the screenshot Eraser Undo Redo Pen settings Share...

Страница 50: ...on orextract text from open the Aircommand panel and tap BixbyVision 2 Hoverthe S Pen overthe content you want When the available options appearon the screen select an option you want Translate Hovert...

Страница 51: ...Text selecting granularity word orsentence Select languages Translation result This feature does not support some languages This feature is available onlywhen detectable text is on the screen Write on...

Страница 52: ...en tap Howto edit 2 Write in a text input field such as a search field oraddress bar using the S Pen The handwriting will be converted to text Airview Hoverthe S Pen overan item on the screen to previ...

Страница 53: ...on the screen without turning on it When the screen is off detach the S Pen ordouble tap the screen while pressing and holding the S Pen button When you tap Save orreinsert the S Pen into the slot aft...

Страница 54: ...o again double tap Minimize the memo Pinned memo If you do not perform any actions fora certain period afteropening a memo the memo will be automatically minimized Unlocking the screen using the S Pen...

Страница 55: ...e to the right on a contact ora phone numberto make a call If this feature is turned off tap Settings Othercall settings and then tap the Swipe to call ortext switch to turn it on Using speed dial To...

Страница 56: ...ards and select a message to send To create various rejection messages open the Phone app tap Settings Quick decline messages entera message and then tap Blocking phone numbers Block calls from specif...

Страница 57: ...itch to a Bluetooth headset that is connected to the device Speaker Turn speakerphone off oron When using the speakerphone keep the device away from yourears Mute Turn off the microphone so that the o...

Страница 58: ...voice call swipe to the right on the call screen and tap Switch tovoice call To change the settings open the Phone app and tap Settings Text call Live translate Get real time translation into the lang...

Страница 59: ...ts Import contacts 2 Follow the on screen instructions to import contacts Syncing contactswithyourweb accounts Sync yourdevice contacts with online contacts saved in yourweb accounts such as your Sams...

Страница 60: ...s 1 Open the Contacts app and tap Edit 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family orfriends and manage contacts by group 1 Open the Con...

Страница 61: ...h and hold and sayyourmessage The recording icon appears onlywhile the message input field is empty 3 Tap to send the message Enterrecipients Entera message Enteremojis orstickers Attach files Recipie...

Страница 62: ...then tap Delete Changing message settings Open the Messages app tap Settings You can block unwanted messages change notification settings and more Camera Introduction Take pictures and record videos...

Страница 63: ...ff when unused Some methods may not be available depending on the carrierormodel 2 Tap the image on the preview screen where the camera should focus To adjust the brightness of pictures drag the adjus...

Страница 64: ...e of the difference in temperature outside and inside the camera cover Try to avoid such conditions when planning to use the camera If fogging does occur allow the camera to dry naturally at room temp...

Страница 65: ...exceeds a certain amount a zoom guide map will appearto indicate where you are zooming in on the image Zoom guide map Zoom Zoom level list Locking the focus AF and exposure AE You can lock the focus o...

Страница 66: ...tio forvideos FHD Select a resolution forvideos Apply a filtereffect orbeauty effects Select a metering method This determines how light values are calculated Centre weighted metering uses the light i...

Страница 67: ...tions The camera suggests the ideal composition forthe picture by recognizing the position and angle of yoursubject On the preview screen tap and tap the Shot suggestions switch to turn it on 1 On the...

Страница 68: ...When appears tap to take a picture If this feature is not turned on tap to turn it on Applying filterand beautyeffects You can select a filtereffect and modify facial features such as yourskin tone o...

Страница 69: ...he video zoom feature fora long time while recording a video the video quality may diminish to prevent yourdevice from overheating The optical zoom may not work in low light environments Changing the...

Страница 70: ...the frame that is displayed around the person To turn off tracking tap the frame again Dual rec mode Record videos with two cameras at the same time You can save the videos of each camera separately...

Страница 71: ...s in separate files 2 Tap to record a video You can change the size orlocation of the picture in picture window before and during recording To enlarge the picture in picture window tap the window and...

Страница 72: ...h filters orvideos with certain sections repeated 1 On the shooting modes list tap MORE SINGLE TAKE 2 Tap to capture the scene you want 3 Tap the preview thumbnail on the preview screen oropen the Gal...

Страница 73: ...you want To adjust the intensity of the background effect drag the adjustment bar 3 When Ready appears on the preview screen tap to take a picture ortap to record a video Background effect intensity...

Страница 74: ...allows less light in This is ideal forcapturing pictures orvideos of fast moving subjects EV Change the exposure value This determines how much light the camera s sensor receives If the image is too...

Страница 75: ...thout using the flash If you use a tripod you can get brighterand steadierresults 1 On the shooting modes list tap MORE NIGHT If you set the time that appears at the right bottom of the screen to Max...

Страница 76: ...grounds such as an empty sky ora plain wall Slowmotion mode Record a video forviewing in slow motion You can specify sections of yourvideos to be played in slow motion 1 On the shooting modes list tap...

Страница 77: ...depending on the shooting mode Intelligent features Scan documents and text When a document ortext is detected by the rearcamera the icon will appear Scan QR codes Set the device to scan QR codes fro...

Страница 78: ...ds ordownwards on the preview screen Videos Auto FPS Set the device to record brightervideos in low light conditions by automatically optimizing the frame rate Video stabilization Turn on anti shake t...

Страница 79: ...when selecting subjects Location tags Attach a GPS location tag to the picture GPS signal strength may decrease in locations where the signal is obstructed such as between buildings orin low lying ar...

Страница 80: ...required to use the Camera app Reset settings Reset the camera settings About Camera Check the Camera app version and legal information Contact us Ask questions orcheck out the frequently asked quest...

Страница 81: ...ery Introduction Access images and videos stored in yourdevice You can also manage images and videos by album orcreate stories Using Gallery Open the Gallery app Search forimages and videos Sync image...

Страница 82: ...using the Smart View feature Add the image to favourites BixbyVision Generative edit Edit images by moving removing orresizing people orobjects in them and then generate a new background to fill in a...

Страница 83: ...eparate an object from the background and extract it You can copy the extracted image oruse it in various ways by saving it as a stickeroran image 1 Open the Gallery app and select an image 2 Touch an...

Страница 84: ...eed Skip to the next video Touch and hold to fast forward Pause and resume playback Change the screen ratio View the content on a large screen using the Smart View feature Drag up ordown on the left s...

Страница 85: ...eate stories manually Syncing images andvideos Open the Gallery app tap and then follow the on screen instructions to complete the sync When the Gallery app and the cloud are synced the icon will chan...

Страница 86: ...nd tap AR ZONE If you added the app icon to the Apps screen open the AR Zone app Some features may not be available depending on the carrierormodel AR Emoji Studio Create emojis anywayyou want and hav...

Страница 87: ...is You can get yourAR emojis on all yourdevices when you are signed in to the same Samsung account on the devices On the AR Emoji Studio main screen tap Settings and tap the Syncwith Samsung Cloud swi...

Страница 88: ...ts app You can choose from various poses orcreate yourown expressions 1 On the AR Emoji Studio main screen tap Profile and select an emoji 2 Tap to capture yourexpression orselect a pose you want 3 Ta...

Страница 89: ...s on a real background 3 Tap the emoji icon to take a picture ortouch and hold the icon to record a video You can check and share the pictures and videos that you have captured in Gallery AR Emoji Sti...

Страница 90: ...kers in chats You can use youremoji stickers during a conversation through messages oron a social network The following actions are an example of using youremoji stickers in the Messages app 1 While c...

Страница 91: ...odle When the camera recognizes the subject the recognition area will appearon the screen 2 Write ordraw in the recognition area If you switch to the rearcamera you can also write ordraw outside the r...

Страница 92: ...xby While pressing and holding the Side button saywhat you want to Bixby Alternatively say the wake up phrase and saywhat you want Forexample while pressing and holding the Side button say How s the w...

Страница 93: ...ase and start a conversation Communicating bytyping text If yourvoice is not recognized because of a noisy environment orif you are in a situation where speaking is difficult you can communicate with...

Страница 94: ...ion using one of these methods In the Camera app tap MORE on the shooting modes list and tap BIXBYVISION In the Gallery app select an image and tap In the Samsung Internet app touch and hold an image...

Страница 95: ...ndow Using multiple apps at once Introduction Run two apps at the same time in split screen view You can also run multiple apps at the same time in pop up view Split screen view Pop up view Some apps...

Страница 96: ...op up view swipe from the top cornertowards the middle of the screen To use this feature open Settings tap Advanced features Multiwindow and then tap the Swipe forsplit screen orSwipe forpop upview sw...

Страница 97: ...ized Moving pop upwindows To move a pop up window tap the multi window handle and drag it to a new location Savingyourown split screen layout Add frequently used apps as an app pairto open them togeth...

Страница 98: ...omepage Translate orsummarise webpages Move between pages More options Refresh the current webpage Manage tabs Use Secret mode Access yourbookmarks Using Secret mode If you set a password forSecret mo...

Страница 99: ...rt it afterperforming a data reset follow the on screen instructions to complete the initial setup 1 Open the Wallet app 2 Sign in to yourSamsung account and read and agree to the terms and conditions...

Страница 100: ...nt orenterthe payment PIN you set 2 Touch the back of yourdevice to the card reader When the card readerrecognizes the card information the payment will be processed Payments may not be processed depe...

Страница 101: ...yourvehicle s digital key app orusing the guide message such as an email ortext message sent byyourvehicle s manufacturer Then follow the on screen instructions on yourvehicle s navigation screen and...

Страница 102: ...eband UWB feature GalaxyS24 Ultra GalaxyS24 The vehicle s doorwill unlock when you get close to the vehicle with yourphone and will lock when you move away Afterthe digital key is authenticated when y...

Страница 103: ...en running this app forthe first time orrestarting it after performing a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home screen tap Edit hom...

Страница 104: ...title Insert files Reading mode 2 When you are finished composing the note tap the Back button to save it If you want to save the note in anotherfile format tap Save as file Deleting notes Touch and h...

Страница 105: ...ing on Using favourite pens Registerfrequently used pens as favourites and change them by pressing the S Pen button To registerfavourite pens tap change the pen settings such as the type orcolour and...

Страница 106: ...nt bar Even with a smallereraser you may still not be able to precisely erase the intended part Editing handwritten notes Edit handwritten notes using various editing options such as cutting moving or...

Страница 107: ...appears tap Add to Note assist features If you want to replace yourhandwriting with text right away tap and then write on the screen with the S Pen Changing styles You can change the style of yourhand...

Страница 108: ...ith the recording On the note composerscreen tap Voice recording and create a note Select a note from the list and tap to play the recording Then the content you created while recording will be displa...

Страница 109: ...vely double tap the screen while pressing and holding the S Pen button or open the Aircommand panel and tap Create note Options you can use will appearat the bottom of the note composerscreen 2 Select...

Страница 110: ...rthe first time orafterperforming a data reset follow the on screen instructions to complete the setup On the Samsung Kids screen select the app you want to use Yourpreset screen lock method oryourcre...

Страница 111: ...imate change With Samsung Global Goals learn more about the global goals and join the movement fora betterfuture Samsung TVPlus Select the channels like you would use a TV and enjoyvarious video conte...

Страница 112: ...able device you can customize the wearable device s settings and apps Open the Wearable app Tap Continue to connect yourphone to the wearable device Follow the on screen instructions to finish the set...

Страница 113: ...tap 2 Enterevent details and tap Save Syncing eventswithyouraccounts 1 Open Settings tap Accounts and backup Manage accounts and then select the account to sync with 2 Tap Sync account and tap the Ca...

Страница 114: ...en will appear and the Reminderapp icon will be added to the Apps screen Creating reminders 1 Open the Reminder app 2 Tap enterthe details and then tap Save Completing reminders On the reminders list...

Страница 115: ...nd from the top and the bottom of the device at a high volume while reducing the volume of sound from the sides Transcribingvoice recordings Convert voice recordings into on screen text and check summ...

Страница 116: ...u can mute orunmute certain sound sources in the recording 1 Select a voice recording made in interview mode 2 To mute certain sound sources tap forthe corresponding direction that sound is to be mute...

Страница 117: ...arms check the current time in many cities around the world time an event orset a specific duration Open the Clock app Calculator Perform basic arithmetic orscientific calculations Open the Calculator...

Страница 118: ...Mygames touch and hold a game and then tap Remove from Gaming Hub Changing the performance mode You can change the game performance mode Open the Gaming Hub app tap More Game Booster Game optimization...

Страница 119: ...ck incoming calls and all notifications except for alarms to prevent yourgame from being disturbed Game optimization Change the performance mode Battery Check the remaining battery usage time Temperat...

Страница 120: ...Add ormanage devices Life Use various services such as checking the device status orenergy usage and saving energy by using AI energy mode Routines Add ormanage routines Menu Check useful information...

Страница 121: ...panel swipe downwards and then tap Quick Share to turn it on If you cannot find Quick Share on the quick settings panel tap Edit and drag the button overto add it 3 Tap Quick Share and select a devic...

Страница 122: ...hare a Bluetooth speakerthat is already connected to yourphone with anotherperson You can also listen to the same music on yourGalaxy Buds and anotherperson s Galaxy Buds This feature is available onl...

Страница 123: ...Galaxy Buds series 1 Make sure that each phone and pairof Buds are connected Referto Pairing with otherBluetooth devices forhow to connect 2 On yourfriend s phone open Settings tap Connected devices...

Страница 124: ...rds and then tap SmartView 2 Select a device to mirroryourphone s screen When you play a video with Smart View the resolution mayvary depending on the TV model App cast Only display the video on the c...

Страница 125: ...o all Microsoft devices and services such as Microsoft Office apps and Windows10 Connecting to a computer 1 On yourmobile device open Settings and tap Connected devices Link toWindows 2 Follow the on...

Страница 126: ...g Samsung DeX Wired connections to external displays You can connect yourmobile device to an external display using an HDMI adapter USB Type C to HDMI Use only official Samsung DeX supported accessori...

Страница 127: ...en the notification panel swipe downwards and then tap DeX 2 Select a TV from the detected devices list and tap Start now Some TVs will only be detected when theirscreen mirroring mode is turned on 3...

Страница 128: ...external keyboard on the mobile device s screen Usingyourmobile device as a touchpad You can use yourmobile device as a touchpad On yourmobile device tap on the navigation bar If you have set the nav...

Страница 129: ...ple apps simultaneously You can also check yourmobile device s notifications and status Samsung DeX home screen Taskbar Favourite apps Status bar Notifications Quick access toolbar Apps button The Sam...

Страница 130: ...ormonitor you can chat with a friend on a messengerapp On the connected TV ormonitor open an app to run on the Samsung DeX screen Then open anotherapp on yourmobile device Locking the Samsung DeX scre...

Страница 131: ...e music collections stored on yourdevice and play them Google TV Purchase orrent videos such as movies and TV programs from Play Store Drive Store yourcontent on the cloud access it from anywhere and...

Страница 132: ...ctions such as the Wi Fi feature and Bluetooth On the Settings screen tap Connections Wi Fi Turn on the Wi Fi feature to connect to a Wi Fi network and access the internet orothernetwork devices Refer...

Страница 133: ...automatically disable the mobile data connection when the amount of mobile data you have used reaches yourspecified limit You can turn on the data saverfeature to prevent some apps running in the bac...

Страница 134: ...heWi Fi network qualityinformation Check out the Wi Fi network quality information such as the speed and stability On the Settings screen tap Connections Wi Fi and tap the switch to turn it on The net...

Страница 135: ...ooth Use Bluetooth to exchange data ormedia files with otherBluetooth enabled devices Precautions forusing Bluetooth Samsung is not responsible forthe loss interception ormisuse of data sent or receiv...

Страница 136: ...yourphone to confirm The devices will be connected when the otherdevice accepts the Bluetooth connection request To unpairthe devices tap next to the device name to unpairand tap Unpair Sending and r...

Страница 137: ...aking paymentswith the NFC feature Before you can use the NFC feature to make payments you must registerfora mobile payment service To registerorget more information about services contact yourservice...

Страница 138: ...thout restriction tap Apps that can always use data and select apps Allowed networks forapps Set apps to use onlyWi Fi ormobile data orboth Forexample you can set the device to use only mobile data fo...

Страница 139: ...yourphone s mobile data connection with otherdevices signed in to yourSamsung account More connection settings Customize settings to control otherconnection features On the Settings screen tap Connect...

Страница 140: ...Settings screen tap Connections More connection settings Printing Download plugin 2 Select a printerplug in and install it 3 Select the installed printerplug in The device will automatically search fo...

Страница 141: ...vices Use yourphone s apps on otherdevices signed in to yourSamsung account Camera sharing Use yourphone s camera as a webcam fora nearby tablet orGalaxy Book To use this feature both devices need to...

Страница 142: ...oradd yourrepeated usage patterns as routines and use yourdevice more conveniently On the Settings screen tap Modes and Routines Using modes Adding modes 1 On the Settings screen tap Modes and Routin...

Страница 143: ...want To run routines manually tap next to the routine you want to run If you want to use a widget tap a routine underManual routines and tap More Set aswidget Add The routine will be added as a widget...

Страница 144: ...ecific app separately on anotheraudio device Referto Separate app sound formore information Some features may not be available depending on the model Sound qualityand effects Set the device s sound qu...

Страница 145: ...unds separately and tap the Back button 3 Select a device forplaying the selected app s media sound Notifications Change the notification settings On the Settings screen tap Notifications App notifica...

Страница 146: ...refresh rate of the screen When a high refresh rate is set the screen will scroll more smoothly Referto Motion smoothness formore information Eye comfort shield Reduce eye strain by limiting the amoun...

Страница 147: ...ty of the screen foruse with screen protectors Showcharging information Set the device to display the charging information such as the remaining battery percentage when the screen is off Screen saver...

Страница 148: ...ble with third party apps Optimizing the full screen colourbalance Optimize the display colourby adjusting the colourtones to yourpreference On the Settings screen tap Display Screen mode Vivid and ad...

Страница 149: ...device with yourphone s battery Referto Wireless powersharing formore information Showbatterypercentage Display the remaining battery percentage on the status bar Batteryinformation Check out battery...

Страница 150: ...lock settings forthe selected lock method Always On Display Set the device to display information while the screen is turned off Referto Always On Display formore information Touch and hold to edit Se...

Страница 151: ...n Display Displaying informationwhen the screen is turned off You can check information such as the clock orcalendar orcontrol music playback on the screen when it is turned off You can also check not...

Страница 152: ...rn the Find My Mobile feature on oroff Access smartthingsfind samsung com to track and control yourlost orstolen phone You can also check the location of the wearable devices connected to this phone A...

Страница 153: ...face Be careful not to forget yourpattern PIN orpassword If you change the screen lock method to Swipe orNone which are not secure all of yourbiometric data will be deleted Precautions forusing face r...

Страница 154: ...screenwithyourface You can unlock the screen with yourface instead of using a pattern PIN orpassword 1 On the Settings screen tap Securityand privacy Biometrics Face recognition 2 Unlock the screen us...

Страница 155: ...ice To use the device you must unlock the screen using the pattern PIN orpassword you set when registering the fingerprint Be careful not to forget yourpattern PIN or password If yourfingerprint is no...

Страница 156: ...gisteryourfingerprint Afterregistering you can check whetheryourfingerprint is registered and its name by tapping Check added fingerprints Unlocking the screenwithyourfingerprints You can unlock the s...

Страница 157: ...tware will cause Secure Folderto be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in anothersecure location Setting up Secure Folder...

Страница 158: ...rom the original folderand moved to Secure Folder To copy items tap Copy The method formoving content mayvary depending on the content type Moving content from Secure Folder Move content from Secure F...

Страница 159: ...der to turn off the feature If you cannot find Secure Folder on the quick settings panel tap Edit and drag the button overto add it If you want to show the Secure Folderagain open Settings tap Securit...

Страница 160: ...This feature may not be available depending on the Wi Fi network carrier or model Selecting apps to protect using SecureWi Fi Select apps to protect using Secure Wi Fi so that you can safely protect d...

Страница 161: ...s Samsung Pass Follow the on screen instructions to complete the setup Verifying the Samsung account password You can use yourregistered biometric data to verifyyouridentity instead of entering yourSa...

Страница 162: ...word 1 On the app orwebsite you are using create a passkey The method forcreating a passkey may differdepending on the app orwebsite 2 When a pop up window asking whetheryou want to save the passkey a...

Страница 163: ...ersonal information automatically You can use Samsung Pass to enteryourpersonal information such as youraddress or payment card information on apps that support autofill 1 On the Samsung Pass main scr...

Страница 164: ...tings screen tap Safetyand emergency Medical info Enteryourmedical information Emergencycontacts Add youremergency contacts EmergencySOS Set the device to make an emergency call to the preset number w...

Страница 165: ...a and settings safe on your device You can back up yoursensitive information You must sign in to yourGoogle Account to back up data Smart Switch Open Smart Switch and transferdata from yourprevious de...

Страница 166: ...ice 1 On the Settings screen tap Accounts and backup 2 Tap Restore data and select a device you want 3 Tick items you want to restore and tap Restore Google Configure settings forsome features provide...

Страница 167: ...otion feature and configure settings Referto Motions and gestures formore information One handed mode Turn on one handed operation mode foryourconvenience when using the device with one hand Screensho...

Страница 168: ...them Voice Recorder Transform recordings into text transcripts and summaries so you can review ortranslate them Interpreter Live translate spoken conversations and output it into speech ortext Motions...

Страница 169: ...eo calls On the video calling app s screen open the notification panel swipe downwards and then tap Video call effects Reset the settings Select oradd background colours orimages to use during video c...

Страница 170: ...ill be installed The second app s icon will be displayed with Second app The Dual Messengerfeature may not be available depending on the app Some features of the app may be limited forthe second app U...

Страница 171: ...use yourdevice while driving Walking monitor Turn on the walking monitorto monitorthe amount of time you use yourdevice while walking Volume monitor Turn on the volume monitorto protect yourhearing Pa...

Страница 172: ...formance profile Change the performance profile in consideration of the device s processing speed battery life and cooling efficiency Auto optimization Perform auto optimization by closing background...

Страница 173: ...becomes fully discharged the time and date are reset Samsung Keyboard settings Change the settings forthe Samsung Keyboard Keyboard list and default Select a keyboard to use by default and change the...

Страница 174: ...age setting tap Keep current The selected language will be added to yourlanguages list If you changed the default language the selected language will be added to the top of the list To change the defa...

Страница 175: ...yupdates information Security updates are provided to strengthen the security of yourdevice and protect yourpersonal information Forsecurity updates foryourmodel visit security samsungmobile com The w...

Страница 176: ...es caused by edited registry settings ormodified operating system software Attempting to customize the operating system may cause the device orapps to work improperly Software sound sources wallpapers...

Страница 177: ...d then tap the Adaptive brightness switch to turn it on The use of ultra wideband UWB transmitters is prohibited when aboard an aeroplane orship When you turn on Flight mode the UWB feature will be tu...

Страница 178: ...problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to change depending entirely on manufacturing companies Formore information about available ac...

Страница 179: ...o not expose the device to watermoving with force A sudden rise in the water pressure may exceed the guaranteed level of waterresistance In places such as a sauna orsteam room the water resistant perf...

Страница 180: ...If the lowerpart of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not plac...

Страница 181: ...ng the Mobile Hotspot and Tethering feature When using the device in areas with weak signals orno reception When charging the batterywith a damaged USB cable When the device s multipurpose jack is dam...

Страница 182: ...ce reaches a certain temperature a warning message will appearto prevent device failure skin irritation and damage and battery leakage Running apps will be closed and all calling and otherfeatures wil...

Страница 183: ...Do not expose yourdevice to direct sunlight forextended periods Do not use orstore yourdevice forextended periods in very hot areas such as inside a carin the summer Do not place the device in any ar...

Страница 184: ...laymode Change the display mode Open Settings tap Accessibility Vision enhancements and then select a mode you want underDisplaymode Using the high contrast theme Apply a cleartheme that displays ligh...

Страница 185: ...adjust the outline thickness drag the adjustment barunderOutline thickness Reversing the displaycolours Improve screen visibility to help users recognize text on the screen Open Settings tap Accessibi...

Страница 186: ...experience Open Settings tap Accessibility Vision enhancements and then tap the Extra dim switch to turn it on Magnifying the screen Magnify the screen and zoom in on a specific area Open Settings ta...

Страница 187: ...ncements Magnifier Magnifier shortcut and then tap the switch to turn it on Then tick the actions to use to start using this feature directly When you perform the action the camera will work like a ma...

Страница 188: ...switch to turn it on BixbyVision foraccessibility When you turn on the BixbyVision accessibility features you can use additional Bixby Vision features 1 Open Settings tap Accessibility Vision enhance...

Страница 189: ...rding will be written to the voice label TalkBack Voice feedback Turning TalkBack on oroff When you turn on TalkBack the device will start voice feedback When you tap the selected feature once the dev...

Страница 190: ...guring settings forTalkBack Configure settings forTalkBack foryourconvenience Open Settings and tap Accessibility TalkBack Settings Newfeatures in TalkBack Check forkey updates and changes to TalkBack...

Страница 191: ...d a key on the keyboard to enteradditional characters available forthe key A pop up window appears above the key showing available characters To select a character drag yourfingeron the pop up window...

Страница 192: ...While this feature is turned on the voice recognition will not operate 1 Open Settings and tap Accessibility Hearing enhancements Sound notifications Open Sound notifications 2 Follow the on screen i...

Страница 193: ...y Hearing enhancements and then tap the Mute all sounds switch to turn it on Mono audio Mono output combines stereo sound into one signal that is played through all headphone speakers Use this if you...

Страница 194: ...tch must be registered on the device To set switches to control the device tap the switch underSwitches To turn off this feature press the Side button and the Volume Up button simultaneously Assistant...

Страница 195: ...itches next to the apps you want to turn on Voice Access Use this feature to control yourdevice byvoice Open Settings tap Accessibility Interaction and dexterity Voice Access and then tap the switch t...

Страница 196: ...nteraction and dexterity Interaction control and then tap the Lock screenwhen deactivated switch to turn it on Touch and hold delay Set the recognition time fortouching and holding the screen Open Set...

Страница 197: ...such as the Shift Ctrl orAlt keys to stay pressed This helps you use keyboard shortcuts without pressing two keys at the same time Open Settings tap Accessibility Interaction and dexterity and then t...

Страница 198: ...the screen when an alarm sounds orwhen you have notifications such as incoming calls ornew messages Open Settings tap Accessibility Advanced settings Flash notification and then tap the switches next...

Страница 199: ...card You can turn off this feature by using the Lock SIM card menu PUK YourSIM orUSIM card is blocked usually as a result of entering yourPIN incorrectly several times You must enterthe PUK supplied...

Страница 200: ...horized service centre Yourdevice freezes orencounters a fatal problem Try the following solutions If the problem is still not resolved contact a Samsung Service Centre oran authorized service centre...

Страница 201: ...sing the Volume button ormove to anotherarea A cellularnetwork orthe internet is often disconnected oraudio qualityis poor Ensure that you are not blocking the device s internal antenna When you are i...

Страница 202: ...es from your device Restart the device If you are still having trouble with the camera app aftertrying these tips contact a Samsung Service Centre oran authorized service centre Picture qualityis poor...

Страница 203: ...connect with is ready to be scanned orconnected to Ensure that yourphone and the otherBluetooth device are within the maximum Bluetooth range 10 m On yourphone open Settings tap Connections and then t...

Страница 204: ...ormanually delete unused apps orfiles to free up storage space The Home button does not appear The navigation barcontaining the Home button may disappearwhile using certain apps orfeatures To access t...

Страница 205: ...k Do not pull the powercord excessivelywhen disconnecting it Doing so may cause electric shock orfire Do not bend ordamage the powercord Doing so may cause electric shock orfire Do not use the devicew...

Страница 206: ...xtreme temperatures can damage the device and reduce the charging capacity and life of yourdevice and battery Do not directly connect togetherthe battery s positive and negative terminals and prevent...

Страница 207: ...signals Yourdevice may interfere with otherelectronic devices Using an LTE data connection may cause interference with otherdevices such as audio equipment and telephones Do not useyourdevice in a ho...

Страница 208: ...emicals or in blasting areas Do not store orcarry flammable liquids gases orexplosive materials in the same compartment as the device its parts oraccessories Ifyou notice strange smells orsounds comin...

Страница 209: ...flat surfaces If yourdevice falls it may be damaged The device can be used in locationswith an ambient temperature of 0 C to 35 C You can store the device at an ambient temperature of 20 C to 50 C Us...

Страница 210: ...ose to youreyes Seizures orblackouts can occurwhen you are exposed to flashing lights while watching videos orplaying Flash based games forextended periods If you feel any discomfort stop using the de...

Страница 211: ...others Make sure the headset cable does not become entangled in yourarms oron nearby objects Do not paint orput stickers onyourdevice Paint and stickers can clog moving parts and prevent properoperati...

Страница 212: ...he microphone Do not disassemble modify orrepairyourdevice Any changes ormodifications to yourdevice can void yourmanufacturer s warranty If yourdevice needs servicing take yourdevice to a Samsung Ser...

Страница 213: ...revent leakage ormisuse of sensitive information While using yourdevice be sure to back up important data Samsung is not responsible forthe loss of any data When disposing of yourdevice back up all da...

Страница 214: ...uspicious messages oremail from unknown senders Set a password and change it regularly Deactivate wireless features such as Bluetooth when not in use If the device behaves abnormally run an antivirus...

Страница 215: ...orates a substantial margin of safety As stated above variations in SAR values between different model devices do not mean variations in safety SAR values at orbelow the federal standard of1 6 W kg ar...

Страница 216: ...ere they purchased this product or theirlocal government office fordetails of where and how they can take these items for environmentally safe recycling Business users should contact theirsupplierand...

Страница 217: ...S LEGALITY OR COMPLETENESS OF ANY CONTENTOR SERVICE MADE AVAILABLE THROUGH THIS DEVICE AND UNDER NO CIRCUMSTANCES INCLUDING NEGLIGENCE SHALL SAMSUNG BE LIABLE WHETHER IN CONTRACTOR TORT FOR ANY DIRECT...

Страница 218: ...n the 5 15 5 25 GHz band are optimized forindooruse only If yourWi Fi network is capable of operating in this mode please restrict yourWi Fi use to indoors to not violate federal regulations to protec...

Страница 219: ...Wi Fi Direct Wi Fi CERTIFIED and the Wi Fi logo are registered trademarks of the Wi Fi Alliance Manufactured underlicence from Dolby Laboratories Dolby DolbyAtmos and the double D symbol are trademar...

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