92
Solve problems
Help and personal needs
To save the time and expense of an
unnecessary service call, perform the simple
checks in this section before contacting a
service professional.
When you switch on your phone, the
following messages may appear:
“Insert SIM card”
• Be sure that the SIM card is correctly
installed.
“Enter password”
• The automatic locking function has been
enabled. You must enter the phone’s
password before you can use the phone.
“Enter PIN”
• You are using your phone for the first
time. You must enter the PIN supplied
with the SIM card.
• The PIN locking feature is enabled. Every
time the phone is switched on, the PIN
has to be entered. To disable this
feature, use the
PIN lock
menu.
“Enter PUK”
• The PIN code was entered incorrectly
three times, and the SIM card is now
blocked. Enter the PUK supplied by your
service provider.
“No service” or “Service unavailable”
displays
• The network connection has been lost.
You may be in a weak signal area. Move
and try again.
• You are trying to access an option for
which you have no subscription with your
service provider. Contact the service
provider for further details.
You have entered a number but it was
not dialled
• Be sure that you have pressed [
].
• Be sure that you have accessed the right
cellular network.
• Be sure that you have not set an
outgoing call barring option.
Your correspondent cannot reach you
• Be sure that your phone is switched on.
([
] pressed for more than one
second.)
F308.book Page 92 Wednesday, April 11, 2007 8:00 AM