Troubleshooting
4-25
Samsung Electronics
Is it not over
the guaranty life of dot
counter?
Replace the toner cartridge
NO
YES
YES
NO
NO
Is toner
cartridge installed
correctly?
Install the toner cartridge
correctly
NO
Is it regular
interval of 47.1mm?
Transfer roller
works properly?
OK after
replacing the transfer
roller?
Is it regular
interval of 75.4mm, 31.6mm
or 37.7mm?
Replace the fuser
(50.2mm, 45.2mm or exit roller
- Clean the contact point of
transfer roller.
- Check the output of high
voltage terminal and adjust or
replace if required.
Replace the toner cartidge
END
YES
YES
NO
YES
NO
YES
Clean the TR holder, the TR
gear OPC roller gear and the
transfer roller
Partial Blank Image (Periodic)