Troubleshooting
4-9
Samsung Electronics
4-3 Diagnostics
This section describes methods and procedures to isolate the cause of a malfunction in the machine. This machine displays diag-
nostic information on the LCD. In addition, it can perform a series of tests that allow the machine to observe individual machine
functions.
4-3-1 Error Messages
DOCUMENT JAM
DOOR OPEN
LINE ERROR
LOAD DOCUMENT
LSU ERROR
The loaded document has jammed in the feeder.
Clear the document jam.
The top cover is not securely latched.
Press down on the cover until it clicks in
place.
Your unit cannot connect with the remote
machine, or has lost contact because of a prob-
lem on the phone line.
Try again. If failure persists, wait an hour
or so for the line to clear, then try again.
Or, turn the ECM mode on.
You have attempted to set up a sending oper-
ation with no document loaded.
Load a document and try again.
There occurs a problem in the LSU
(Laser Scanning Unit).
Unplug the power code and plug it back
in. If the problem still persists, please call
for service.
FUSER ERROR
There occurs a problem in the fuser unit.
Unplug the power code and plug it back
in. If the problem still persists, please call
for service.
MEMORY FULL
NO ANSWER
The memory is full.
The remote machine has not answered after all
the redial attempts.
Either delete unnecessary documents, or
retransmit after more memory becomes
available, or split the transmission into
more than one operation.
Try again. Make sure the remote machine
is operational.
JAM/NO CARTRIDGE
Recording paper has jammed inside the unit, or
the toner cartridge is not installed.
Clear the jam, or install the cartridge
NO. NOT ASSIGNED
The one-touch or speed dial location you tried
to use has no number assigned to it.
Dial the number manually with the key-
pad, or assign a number.
Error Message
Description
Solution