Alignment & Troubleshooting
Service Manual
4-64
Samsung Electronics
4.2.
4
.1(b) PC-Scan
PROBLEM
ITEMS TO BE CHECKED
HOW TO SOLVE
Scanning Error
• Check the printer cable installed.
• Check correct installation, and use standard
USB cable.
• Check how TWAIN driver is
installed.
• Remove any other scanner driver.
• Reboot after reinstallation of the TWAIN driver.
• Check the USB signal level.
• If USB signal level is defective, replace Main
PBA.
Defective image
Quality
• Check shading profile.
• Check the gap between original and
scanner glass.
• Remake shading profile in the tech mode.
• The gap above 0.5mm can cause a blurred
image.
• Check printing quality.
• See “Print” troubleshooting.
Abnormal noise
• Check the Scanner Motor and any
mechanical disturbance.
• Check the right position of the Scanner Motor,
and check the any mechanical dis turbance in
the CCD carriaging part.
• Check the Motor Driver in Driver
PBA.
• If any driver is defective, replace it.