Alignment & Troubleshooting
Service Manual
4-59
Samsung Electronics
4.2.
3
Error Message
Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables
below to understand the messages’ and their meaning, and correct the problem, if necessary. Messages and
their meanings are listed in alphabetical order.
[zzz] indicates the error code. When you contact the service center, this error code help to handle the
problem.
Message
Description
Suggested solutions
Fax memory is almost
full. Print or remove
received fax Job./
Fax memory is full. Print
or remove received fax
Job.
There is no more available fax
memory. No more fax data can be
received.
Delete the received fax data in the
memory to secure memory.
Fuser error: [zzz].
Please turn off then on
1. At warm up, the temperature keep
up the lower temperature for regular
time.
2. In case that the temperature has
not reached warm up temperature
after warm-up time.
3. At ready, Less than target
temperature and for more than 10
sec.
4. At printing, Less than printing Ref.
temp and for more than 10 sec.
1. Check the Thermostat. If it is
defective, replace it.
2. Check the Lamp. If it is defective ,
replace it.
3. Check the fuser connector.
Reconnect it.
4. In case of printer input voltage lower
than standard voltage.
5. Check the Thermistor.
6. If the Heat On signal is not occurred
from Power supply, replace it.
Fuser unit is not
installed correctly.
Install it.
The fuser unit is not installed or
correctly
Disassemble and reassemble the fuser
unit.
LSU error: [zzz]. Please
turn off then on
1. LSU motor does not operate.
2. After LD on, the Laser beam detect
signal is not occurred or irregular.
3. LSU motor does not operate or the
drive signal is abnormal.
* Case 1,3 : After checking the LSU
motor rotation noise, check the motor
signal.
* Case 2 :
1. Check the Beam Detecht signal.
If there is a BD signal, replace the
Main board. If or not, check the LD
contol signal.
2. Check the LD Power is normal.
3. If it is normal, check the light
receving part.
Original paper jam in
front of scanner duplex
path
Paper has jammed during duplex
printing in the DADF.
Remove the jammed paper in DADF
Original paper jam in
front of scanner
The originals are jammed in DADF
Remove the jammed paper in DADF