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Troubleshooting

troubleshooting

This chapter gives helpful information for what to do if you encounter an error.

This chapter includes:

•

Tips for avoiding paper jams

•

Clearing document jams

•

Clearing paper jams

•

Understanding display messages

•

Solving other problems

TIPS FOR AVOIDING PAPER JAMS

By selecting the correct media types, most paper jams can be avoided.

When a paper jam occurs, follow the steps outlined on page 64.

•

Follow the procedures on page 34. Ensure that the adjustable guides

are positioned correctly.

•

Do not overload the tray. Ensure that the paper level is below the paper

capacity mark on the inside of the tray.

•

Do not remove paper from the tray while your machine is printing.

•

Flex, fan, and straighten paper before loading.

•

Do not use creased, damp, or highly curled paper.

•

Do not mix paper types in a tray.

•

Use only recommended print media. (See "Setting the paper size and

type" on page 36.)

•

Ensure that the recommended side of the print media is facing down in

the tray, or facing up in the manual tray.

CLEARING DOCUMENT JAMS

When an original jams while passing through the ADF,

Document Jam

appears on the display.

Input Misfeed

Remove any remaining pages from the ADF.

Open the ADF cover.

Rotate the bushing on the right end of the ADF roller toward the ADF (

)

and remove the roller from the slot (

). Pull the document gently to the

left and out of the ADF.

Align the left end of the ADF roller with the slot and push the right end of

the ADF roller into the right slot (

). Rotate the bushing on the right end

of the roller toward the document input tray (

Close the ADF cover. Then load the removed page(s), if any, back into

the ADF.

Exit misfeed

ADF cover

This illustration may differ from your machine depending on its

model.

To prevent document jams, use the scanner glass for thick, thin, or

mixed paper-type originals.

Содержание SCX-4x26 Series

Страница 1: ...SCX 4x26 Series Multi Functional Printer User s Guide imagine the possibilities Thank you for purchasing a Samsung product ...

Страница 2: ...d money To save paper you can print multiple pages on one single sheet of paper This machine automatically conserves electricity by substantially reducing power consumption when not in use To save paper you can print on both sides of the paper double sided printing See Software section Expand your machine s capacity Your machine has an extra memory slot to expand their memory Page 79 Print in vari...

Страница 3: ...Following table offers the conventions of this guide FEATURES SCX 4826FN USB 2 0 USB Memory Interface ADF Automatic Document Feeder Network Interface Enthernet 10 100 Base TX wired LAN Duplex 2 sided printing FAX Scan to email CONVENTION DESCRIPTION EXAMPLE Bold Used for texts on the display or actual prints on the machine Start Note Used to provide additional information or detailed specification...

Страница 4: ... for maintaining your machine troubleshooting and installing accessories This user s guide also contains a Software section to provide you with information on how to print documents with your machine in various operating systems and how to use the included software utilities Printer Driver Help Provides you with help information on printer driver properties and instructions for setting up the prop...

Страница 5: ...sunderstood the operating instruction If you cannot resolve the conflict contact your sales or service representative for assistance 5 Unplug the machine from the AC wall socket and or telephone jack before cleaning Do not use liquid or aerosol cleaners Use only a damp cloth for cleaning 6 Do not place the machine on an unstable cart stand or table It may fall causing serious damage 7 Your machine...

Страница 6: ...onnel under the following conditions When any part of the power cord plug or connecting cable is damaged or frayed If liquid has been spilled into the machine If the machine has been exposed to rain or water If the machine does not operate properly after instructions have been followed If the machine has been dropped or the cabinet appears damaged If the machine exhibits a sudden and distinct chan...

Страница 7: ...the ENERGY STAR program see http www energystar gov RECYCLING Recycle or dispose of the packaging material for this product in an environmentally responsible manner CORRECT DISPOSAL OF THIS PRODUCT WASTE ELECTRICAL ELECTRONIC EQUIPMENT Applicable in the European Union and other European countries with separate collection systems This marking on the product accessories or literature indicates that ...

Страница 8: ...tenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or experienced radio TV technician for help Canadian Radio Interference Regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the in...

Страница 9: ...ept for a regular telephone share the line with your machine If your area experiences a high incidence of lightning or power surges we recommend that you install surge protectors for both the power and the telephone lines Surge protectors can be purchased from your dealer or telephone and electronic specialty stores When programming emergency numbers and or making test calls to emergency numbers u...

Страница 10: ...onsulted at www samsung com printer go to Support Download center and enter your printer name to browse the EuDoC January 1 1995 Council Directive 73 23 EEC Approximation of the laws of the member states related to low voltage equipment January 1 1996 Council Directive 89 336 EEC 92 31 EEC approximation of the laws of the Member States related to electromagnetic compatibility March 9 1999 Council ...

Страница 11: ... with Netscapes SSL This library is free for commercial and non commercial use as long as the following conditions are aheared to The following conditions apply to all code found in this distribution be it the RC4 RSA lhash DES etc code not just the SSL code The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson tjh cryptso...

Страница 12: ...12_Safety information ...

Страница 13: ...ge 27 Setting the date and time 27 Changing the clock mode 27 Changing the default mode 27 Setting sounds 27 Entering characters using the number keypad 28 Using the save modes 28 Setting print job timeout 29 Changing the font setting LOADING ORIGINALS AND PRINT MEDIA 30 30 Loading originals 30 On the scanner glass 30 In the ADF 31 Selecting print media 32 Specifications on print media 33 Media si...

Страница 14: ... speed email numbers 43 Configuring group email numbers 44 Using Address Book entries 44 Searching Address Book for an entry 44 Printing Address Book BASIC PRINTING 45 45 Printing a document 45 Canceling a print job FAXING 46 46 Sending a fax 46 Setting the fax header 46 Adjusting the document settings 47 Sending a fax automatically 47 Sending a fax manually 47 Confirming a transmission 47 Automat...

Страница 15: ...status MAINTENANCE 57 57 Printing reports 57 Printing a report 58 Clearing memory 58 Cleaning your machine 58 Cleaning the outside 58 Cleaning the inside 59 Cleaning the scan unit 59 Maintaining the cartridge 59 Toner cartridge storage 60 Handling instructions 60 Use of non Samsung and refilled toner cartridge 60 Estimated cartridge life 60 Redistributing toner 61 Replacing the toner cartridge 62 ...

Страница 16: ...oblems 76 Common Windows problems 76 Common Linux problems 78 Common Macintosh problems ORDERING SUPPLIES AND ACCESSORIES 79 79 Supplies 79 Accessories 79 How to purchase INSTALLING ACCESSORIES 80 80 Precautions to take when installing accessories 80 Upgrading a memory module 80 Installing a memory module SPECIFICATIONS 81 81 General specifications 82 Printer specifications 82 Scanner specificatio...

Страница 17: ... guides 9 Document output tray 2 ADF cover 10 USB memory port 3 Control panel 11 Paper level indicator 4 Output support 12 Optional tray 2 5 Front cover 13 Toner cartridge 6 Manual tray 14 Manual tray paper width guides 7 Tray 1 15 Scanner lid 8 Document input tray 16 Scanner glass 1 Telephone line socket 6 Handle 2 Extension telephone socket EXT 7 Control board cover 3 USB port 8 Rear cover 4 Net...

Страница 18: ...nfirms the selection on the screen 11 Back Sends you back to the upper menu level 12 Number keypad Dials a number or enters alphanumeric characters See page 28 13 Address Book Allows you to store frequently used fax numbers in memory or search for stored fax numbers or email addresses 14 Redial Pause In ready mode redials the last number or in Edit mode inserts a pause into a fax number 15 On Hook...

Страница 19: ...he toner See Redistributing toner on page 60 a Estimated cartridge life means the expected or estimated toner cartridge life which indicates the average capacity of print outs and is designed pursuant to ISO OEC 19752 See General specifications on page 81 The number of pages may be affected by operating environment printing interval media type and media size Some amount of toner may remain in the ...

Страница 20: ...y Adjust Bkgd Copy Setup Duplex Print Change Default Copies Copy Collation Reduce Enlarge Darkness Original Type Scan Feature USB Feature Scan Size Original Type Resolution Scan Color Scan Format E mail Feature Scan Size Original Type Resolution Scan Color Scan Setup Change Default USB Default E mail Default System Setup Continued Report All Report Configuration Address Book Send Report Sent Repor...

Страница 21: ...ne s status and alerts you when an error occurs during printing SmarThru Officea This is the accompanying Windows based software for your multifunctional machine SetIP Use this program to set your machine s TCP IP addresses a Allows you to edit a scanned image in many ways using a powerful image editor and to send the image by email You can also open another image editor program like Adobe Photosh...

Страница 22: ...dity Do not set the machine close to the edge of your desk or table Printing is suitable for altitudes under 1 000 m 3 281 ft Refer to the altitude setting to optimize your printing See Altitude adjustment on page 26 for more information Place the machine on a flat stable surface so that there is no incline greater than 2 mm 0 08 inch Otherwise printing quality may be affected 2 Unpack the machine...

Страница 23: ...t for all Windows operating systems Users who have an administrator right can install the software Windows Terminal Services is compatable with this machine OPERATING SYSTEM REQUIREMENT RECOMMENDED CPU RAM FREE HDD SPACE Mac OS X 10 3 10 4 Intel Processor Power PC G4 G5 128 MB for a Power PC based Mac 512 MB 512 MB for an Intel based Mac 1 GB 1 GB Mac OS X 10 5 Intel Processor 867 MHz or faster Po...

Страница 24: ...work operating system Windows 2000 XP 2003 2008 Vista 7 Server 2008 R2 Various Linux OS Mac OS 10 3 10 6 Network protocols TCP IP Standard TCP IP LPR IPP HTTP Bonjour DHCP BOOTP If you want to set up DHCP network protocol go to http developer apple com networking bonjour download select the Bonjour program that is appropriate for your computer operating system and install the program This program ...

Страница 25: ...uld be closed on your computer before beginning installation 2 Insert the Printer Software CD ROM into your CD ROM drive The CD ROM should automatically run and an installation window appears If the installation window does not appear click Start Run Type X Setup exe replacing X with the letter which represents your drive and click OK If you use Windows Vista Windows 7 and Windows Server 2008 R2 c...

Страница 26: ... are using the machine 1 Ensure that you have installed the printer driver with the provided Printer Software CD 2 Double click the Smart Panel icon on the Windows task bar or Notification Area in Linux You can also click Smart Panel on the status bar in Mac OS X 3 Click Printer Setting 4 Click Setting Altitude Adjustment Select the appropriate value from the dropdown list and then click Apply Cha...

Страница 27: ...m Sound Turns the alarm sound on or off With this option set to On an alarm tone sounds when an error occurs or fax communication ends Speaker Turns on or off the sounds from the telephone line through the speaker such as a dial tone or a fax tone With this option set to Comm which means Common the speaker is on until the remote machine answers Ringer Adjusts the ringer volume For the ringer volum...

Страница 28: ... Power Save mode allows your machine to reduce power consumption when it is not in actual use You can turn this mode on and select a length of time for which the machine waits after a job is printed before it switches to a reduced power state 1 Press Menu until System Setup appears on the bottom line of the display and press OK 2 Press OK when Machine Setup appears 3 Press the left right arrow unt...

Страница 29: ...e click the Smart Panel icon on the Windows task bar 3 Click Printer Setting 4 Click Emulation 5 Confirm if PCL is selected in Emulation Setting 6 Click Setting 7 Select your preferred font in the Symbol set list 8 Click Apply Following information shows the proper font list for corresponding languages Russian CP866 ISO 8859 5 Latin Cyrillic Hebrew Hebrew 15Q Hebrew 8 Hebrew 7 Israel only Greek IS...

Страница 30: ...DF you can load up to 50 sheets of paper 75 g m2 20 lb bond for one job When you use the ADF Do not load paper smaller than 142 x 148 mm 5 6 x 5 8 inches or larger than 216 x 356 mm 8 5 x 14 inches Do not attempt to load the following types of paper carbon paper or carbon backed paper coated paper onion skin or thin paper wrinkled or creased paper curled or rolled paper torn paper Remove all stapl...

Страница 31: ...he following The type size and weight of the print media for your machine are described later in this section Desired outcome The print media you choose should be appropriate for your project Brightness Some print media are whiter than others and produce sharper more vibrant images Surface smoothness The smoothness of the print media affects how crisp the printing looks on the paper Dust on the AD...

Страница 32: ...onarch 98 x 191 mm 3 87 x 7 5 inches 75 to 90 g m2 20 to 24 lb bond 1 sheet in the manual tray Envelope No 10 105 x 241 mm 4 12 x 9 5 inches Envelope DL 110 x 220 mm 4 33 x 8 66 inches Envelope C5 162 x 229 mm 6 37 x 9 01 inches Envelope C6 114 x 162 mm 4 48 x 6 38 inches Transparency Letter A4 Refer to the Plain paper section 138 to 146 g m2 1 sheet in the manual tray Labels Letter Legal US Folio...

Страница 33: ... envelope Avoid printing over the area where the envelope s seams meet Labels To avoid damaging the machine use only labels designed for use in laser machines When selecting labels consider the following factors Adhesives The adhesive material should be stable at your machine s fusing temperature Check your machine s specification to view the fusing temperature see page 81 Arrangement Only use lab...

Страница 34: ... of 80 g m2 20 lb bond plain paper You can purchase an optional tray and attach it below the standard tray to load an additional 250 sheets of paper See Ordering supplies and accessories on page 79 1 To load paper pull and open the paper tray and place paper with the side you want to print facing down 2 After loading paper set the paper type and size for the tray 1 See Software section for PC prin...

Страница 35: ...jams and print quality problems See Selecting print media on page 31 Flatten any curl on postcards envelopes and labels before loading them into the tray 1 Open the manual tray 2 Load the paper with the side to be printed on facing up 3 When you print in application start the print menu 4 Before you print open printer properties 5 Press the Paper tab in printer properties and select an appropriate...

Страница 36: ...THE PAPER SIZE AND TYPE After loading paper in the paper tray you need to set the paper size and type using the control panel buttons These settings will apply to Copy and Fax modes For PC printing you need to select the paper size and type in the application program you use on your PC 1 Press Menu until System Setup appears on the bottom line of the display and press OK 2 Press the left right arr...

Страница 37: ...the display and press OK 3 Press the left right arrow until the setup option you want appears and press OK 4 Press the left right arrow until the setting you want appears and press OK 5 Repeat steps 3 through 4 as needed 6 Press Stop Clear to return to ready mode Darkness If you have an original containing faint markings and dark images you can adjust the brightness to make a copy that is easier t...

Страница 38: ...tart appears on the display 4 Press Start Your machine begins scanning the front side and shows Place Back Side and Press Start 5 Turn the original over and place it on the scanner glass where arrows indicate as shown Then close the scanner lid 6 Press Start to begin copying USING SPECIAL COPY FEATURES You can use the following copy features Collation You can set the machine to sort the copy job F...

Страница 39: ...y the original image and paper size This copy feature is available only when you place originals on the scanner glass Unload the paper in ADF 1 Press Copy 2 Place a single original face down on the scanner glass For details about loading an original see page 30 3 Press Menu until Copy Feature appears on the bottom line of the display and press OK 4 Press the left right arrow until Layout appears a...

Страница 40: ... 5 Press OK to save your selection SETTING COPY TIMEOUT You can set the time the machine waits before it restores the default copy settings if you do not start copying after changing them on the control panel 1 Press Menu until System Setup appears on the bottom line of the display and press OK 2 Press OK when Machine Setup appears 3 Press the left right arrow until Timeout appears and press OK 4 ...

Страница 41: ...ram scanned documents can be opened with the program you have setup previously Such as Microsoft Paint Email SmarThru Office OCR can be added to application program See Setting scan information in Samsung Scan Manager on page 42 Scanned images can be saved as BMP JEPG TIFF PDF files Scanning to application programs 1 Make sure that your machine and computer are turned on and properly connected to ...

Страница 42: ...web site of your machine 2 Click Machine Settings 3 Select Local Authentication on the General Setup of the User Authentication web page 4 Click Add 5 Select an index number corresponding to the location for storing the entry from 1 to 50 6 Enter your name auth ID password e mail address and phone number You need to enter the registered user ID and password in the machine when you start scanning t...

Страница 43: ...ttom line of the display and press OK 3 Press the left right arrow until the scan type you want appears and press OK 4 Press the left right arrow until the scan setting option you want appears and press OK 5 Press the left right arrow until the desired status appears and press OK 6 Repeat steps 4 and 5 to set other setting options 7 When you have finished press Stop Clear to return to ready mode C...

Страница 44: ...Search Send appears on the bottom line of the display and press OK 3 Press the left right arrow until the number category you want appears and press OK 4 Press OK when All appears 5 Press the left right arrow until the name and address you want appears You can search upwards or downwards through the entire memory in alphabetical order Searching with a particular first letter 1 If necessary press S...

Страница 45: ...s Start menu 2 For Windows 2000 select Settings and then Printers For Windows XP 2003 select Printers and Faxes For Windows Vista 2008 select Control Panel Hardware and Sound Printers For Windows 7 select Control Panel Hardware and Sound Devices and Printers For Windows Server 2008 R2 select Control Panel Hardware Devices and Printers 3 For Windows 2000 XP 2003 2008 and Vista double click your mac...

Страница 46: ...cribed in the table below Darkness You can select the default contrast mode to fax your originals lighter or darker 1 Press Fax 2 Press Menu until Fax Feature appears on the bottom line of the display and press OK 3 Press the left right arrow until Darkness appears and press OK 4 Press the left right arrow until the option you want appears and press OK Light Works well with dark print Normal Works...

Страница 47: ...ADF the machine automatically begins to send If an original is placed on the scanner glass select Yes to add another page Load another original and press OK When you have finished select No at the Another Page prompt RECEIVING A FAX Selecting the paper tray After loading the print media for fax output you have to select the paper tray you will use for the fax reception 1 Press Menu until System Se...

Страница 48: ... be recognized and answered as a fax call and all other ringing patterns will be forwarded to the extension telephone or answering machine plugged into the EXT socket You can easily suspend or change DRPD at any time Before using the DRPD option Distinctive Ring service must be installed on your telephone line by the telephone company To set up DRPD you will need another telephone line at your loc...

Страница 49: ...eed buttons speed dial numbers You can enter Group Dial Number using Address Book Button For details see page 52 7 Enter the second fax number and press OK The display asks you to enter another fax number to send the document 8 To enter more fax numbers press OK when Yes appears and repeat steps 6 and 7 You can add up to 10 destinations 9 When you have finished entering fax numbers press the left ...

Страница 50: ...d select No at the Another Page prompt The machine shows the number being dialed and begins sending the fax Forwarding faxes You can forward your incoming and outgoing faxes to another fax machine or email address Forwarding sent faxes to another fax machine You can set the machine to send copies of all outgoing faxes to a specified destination in addition to the fax numbers you entered 1 Press Fa...

Страница 51: ...sing ECM may take more time Send Report You can set your machine to print a confirmation report showing whether a transmission was successful how many pages were sent and more The available options are On Off and On Error which prints only when a transmission is not successful Image TCR This function allows users to know what fax messages have been sent by showing sent messages in the transmission...

Страница 52: ... Book until New Edit appears on the bottom line of the display and press OK 2 Press OK when Speed Dial appears 3 Enter the speed dial number you want to edit and press OK 4 Change the name and press OK 5 Change the fax number and press OK 6 Press Stop Clear to return to ready mode Using speed dial numbers When you are prompted to enter a destination number while sending a fax enter the speed dial ...

Страница 53: ...ok See below Searching Address Book for an entry There are two ways to search for a number in memory You can either scan from A to Z sequentially or you can search by entering the first letters of the name associated with the number Searching sequentially through the memory 1 If necessary press Fax 2 Press Address Book until Search Dial appears on the bottom line of the display and press OK 3 Pres...

Страница 54: ...ur dealer You must use only an authorized USB memory device with an A plug type connector Use only a metal shielded USB memory device Insert a USB memory device into the USB memory port on the front of your machine SCANNING TO A USB MEMORY DEVICE You can scan a document and save the scanned image onto a USB memory device There are two ways of doing this you can scan to the device using the default...

Страница 55: ...omatically detects the device and reads data stored on it 3 Press the left right arrow until USB Print appears and press OK 4 Press the left right arrow until the folder or file you want appears and press OK If you see D in the front of a folder name there are one or more files or folders in the selected folder 5 If you selected a file skip to the next step If you selected a folder press the left ...

Страница 56: ...ng a USB memory device 1 Insert the USB memory device into the USB memory port on your machine 2 Press Direct USB 3 Press the left right arrow until File Manage appears and press OK 4 Press the left right arrow until Format appears and press OK 5 Press OK when Yes appears to confirm your selection 6 Press Stop Clear to return to ready mode Viewing the USB memory status You can check the amount of ...

Страница 57: ...he user selectable options You may print this list to confirm your changes after changing settings Address Book This list shows all of the fax numbers and email addresses currently stored in the machine s memory Send Report This report shows the fax number the number of pages the elapsed time of the job the communication mode and the communication results for a particular fax job You can set up yo...

Страница 58: ...ay depending on options or models If so it is not applicable to your machine OPTIONS DESCRIPTION All Settings Clears all of the data stored in memory and resets all of your settings to the factory default Fax Setup Restores all of the fax options to the factory default Copy Setup Restores all of the copy options to the factory default Scan Setup Restores all of the scan options to the factory defa...

Страница 59: ...he recommendations to ensure the optimum performance highest quality and longest life from your new Samsung toner cartridge Store this cartridge in the same environment as the printer it will be used in this should be in controlled office temperature and humidity conditions The toner cartridge should remain in its original unopened package until installation If original packaging is not available ...

Страница 60: ...ssage saying that the toner is low may appear on the display The SmartPanel program window appears on the computer telling you which cartridge is low on toner 1 Completely open the front cover 2 Grasp the handles on the toner cartridge and pull to remove the cartridge from the machine 3 Holding both handles on the toner cartridge thoroughly rock it from side to side to evenly distribute the toner ...

Страница 61: ...t the cartridge until it clicks into place 8 Close the front cover Make sure the cover is securely latched and then turn the machine on Do not touch the green surface the OPC drum or the front of each toner cartridge with your hands or any other material Use the handle on each cartridge in order to avoid touching this area Be careful not to scratch the surface of the paper transfer belt If you lea...

Страница 62: ... the display and press OK 2 Press the left right arrow until Maintenance appears and press OK 3 Press the left right arrow until Supplies Life appears and press OK 4 Press the left right arrow until the item you want appears and press OK Supplies Info Prints the supply information page Total Displays the total number of pages printed ADF Scan Displays the number of pages scanned using the ADF Plat...

Страница 63: ... send email notifications to let you know the machine s status Get support for using the machine To access SyncThru Web Service 1 Start a web browser such as Internet Explorer from Windows 2 Enter the machine IP address http xxx xxx xxx xxx in the address field and press the Enter key or click Go Your machine s embedded website opens CHECKING THE MACHINE S SERIAL NUMBER When you call for service o...

Страница 64: ...tray Use only recommended print media See Setting the paper size and type on page 36 Ensure that the recommended side of the print media is facing down in the tray or facing up in the manual tray CLEARING DOCUMENT JAMS When an original jams while passing through the ADF Document Jam appears on the display Input Misfeed 1 Remove any remaining pages from the ADF 2 Open the ADF cover 3 Rotate the bus...

Страница 65: ...o release the jammed paper 1 Pull the tray open 2 Remove the jammed paper by gently pulling it straight out as shown below If the paper does not move when you pull or if you do not see the paper in this area check In the toner cartridge area 3 Insert the tray back into the machine Printing automatically resumes MESSAGE LOCATION OF JAM GO TO Paper Jam 0 Open Close Door In the paper feed area or ins...

Страница 66: ... the front cover Printing automatically resumes In the paper exit area If paper is jammed in the paper exit area follow the next steps to release the jammed paper 1 If a long portion of the paper is visible pull it straight out Open and close the front cover firmly The machine will resume printing If you cannot find the jammed paper or if there is any resistance removing the paper stop pulling and...

Страница 67: ...ition 5 Close the rear cover Printing automatically resumes In the optional tray If paper is jammed in the optional Tray follow the next steps to release the jammed paper 1 Pull the optional tray open 2 If you see the jammed paper remove the paper from the machine by gently pulling it straight out as shown below If you cannot find the jammed paper or if there is any resistance removing the paper s...

Страница 68: ...at have been successfully stored press the OK button to accept No You should send the remaining pages later when memory is available Connection Error Connection with the SMTP server failed Check the server settings and the network cable Data Read Fail Check USB Mem Time expired while reading data Try again Data Write Fail Check USB Mem Storing to the USB memory failed Check the available USB memor...

Страница 69: ...s installed since its characteristics may significantly differ from the genuine We recommend Samsung genuine toner cartridge MESSAGE MEANING SUGGESTED SOLUTIONS Replace Toner T This message appears between Toner Empty and Toner Low status Replace the toner cartridge with a new one See page 61 Replace xxx Soon The life of the part expires soon See page 62 and call for service Retry Redial The machi...

Страница 70: ...paper jam See page 64 Paper sticks together Ensure there is not too much paper in the tray The tray can hold up to 250 sheets of paper depending on the thickness of your paper Make sure that you are using the correct type of paper See page 36 Remove paper from the tray and flex or fan the paper Humid conditions may cause some paper to stick together Multiple sheets of paper do not feed Different t...

Страница 71: ... found under the Thin Paper tab within the printer properties Select the correct paper source See the printer driver help screen A print job is extremely slow The job may be very complex Reduce the complexity of the page or try adjusting the print quality settings Half the page is blank The page orientation setting may be incorrect Change the page orientation in your application See the printer dr...

Страница 72: ... CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Dropouts If faded areas generally rounded occur randomly on the page A single sheet of paper may be defective Try reprinting the job The moisture content of the paper is uneven or the paper has moist spots on its surface Try a different brand of paper See page 31 The paper lot is bad The manufacturing processes can ca...

Страница 73: ...r See page 31 If characters are improperly formed and producing a wavy effect the scanner unit may need service For service contact a service representative Page skew Ensure that the paper is loaded properly Check the paper type and quality See page 31 Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack CONDITION SUGGEST...

Страница 74: ...r Settings Utility or Printer tab in printer driver s properties See page 26 CONDITION SUGGESTED SOLUTIONS Copies are too light or too dark Use Darkness to darken or lighten the background of the copies Smears lines marks or spots appears on copies If defects are on the original use Darkness to lighten the background of your copies If no defects are on the original clean the scan unit See page 59 ...

Страница 75: ...or the power may be off CONDITION SUGGESTED SOLUTIONS The machine is not working there is no display and the buttons are not working Unplug the power cord and plug it in again Ensure that there is power to the electrical outlet No dial tone sounds Check that the phone line is connected properly Check that the phone socket in the wall is working by plugging in another phone The numbers stored in me...

Страница 76: ... normal operation of the printer should be restored The stopped status might be activated when some problems in printing occurred For instance this could be an attempt to print document when port is claimed by a scanning application Check if the port is not busy Since functional components of MFP printer and scanner share the same I O interface port the situation of simultaneous access of differen...

Страница 77: ...en try to restart the job from the beginning Since Unified Linux Driver locks port while printing the abrupt termination of the driver keeps the port locked and therefore unavailable for subsequent print jobs If this situation occurred try to release the port CONDITION SUGGESTED SOLUTIONS The machine does not appear on the scanners list Check if your machine is attached to your computer Make sure ...

Страница 78: ...ase you should wait for completion of the current job or should press Release port button if you are sure that the present port s owner is not functioning properly Refer to Linux User s Guide that came with your computer for further information on Linux error messages CONDITION SUGGESTED SOLUTIONS The printer does not print PDF file correctly Some parts of graphics text or illustrations are missin...

Страница 79: ...e with ISO IEC 19752 PART NUMBER Standard yield toner cartridge Average cartridge yield 2 000 standard pages MLT D209S Region Ab MLT D2092S b Region A Albania Austria Belgium Bosnia Bulgaria Croatia Cyprus Czech Republic Denmark Finland France Germany Greece Hungary Italy Macedonia Netherlands Norway Poland Portugal Romania Serbia Slovakia Slovenia Spain Sweden Switzerland UK High yield toner cart...

Страница 80: ...ry module slot to install additional memory When you are expanding the memory capacity you can add a memory module to the vacant memory slot Your machine has 128 MB memory and you can add a 256 MB memory module Order information is provided for optional memory module see Memory module on page 79 Installing a memory module 1 Turn the machine off and unplug all cables from the machine 2 Open the con...

Страница 81: ...type of current for your machine Power consumption Average operating mode Less than 450 WH Ready mode Less than 60 WH Power save mode Less than 12 WH Power off mode 0 WH Noise Levela Ready mode Less than 26 dBA Printing mode Less than 50 dBA Copying mode Less than 53 dBA Boot up time Less than 15 seconds from sleep mode Operating environment Temperature 15 to 30 C 59 to 86 F Humidity 20 to 80 RH D...

Страница 82: ...10 3 10 6 Interface High speed USB 2 0 Ethernet 10 100 Base TX embedded type ITEM DESCRIPTION Compatibility TWAIN standard WIA standard Scanning method Color CIS Resolutiona a Due to the applications for scanning the maximum resolution might differ TWAIN standard Optical Up to 1 200 x 1 200 dpi Scanner glass Enhanced Up to 4 800 x 4 800 dpi WIA standardb Up to 1 200 x 1 200 dpi Scanner glass b WIA...

Страница 83: ...ure may not be supported depending on machines ITEM DESCRIPTION Compatibility ITU T G3 ECM Applicable line Public Switched Telephone Network PSTN or behind PABX Data coding MH MR MMR JBIG JPEG Modem speed 33 6 Kbps Transmission speed Up to 3 seconds pagea a Standard resolution MMR JBIG Maximum modem speed Phase C by ITU T No 1 chart Memory Tx ECM Maximum document length 356 mm 14 inches Resolution...

Страница 84: ... A Duplex Automatic Document Feeder DADF is a mechanism that will automatically feed and flip over an original sheet of paper so that the machine can scan on both sides of the paper Default The value or setting that is in effect when taking a printer out of its box state reset or initialized DHCP A Dynamic Host Configuration Protocol DHCP is a client server networking protocol A DHCP server provid...

Страница 85: ...m 1284 B refers to a specific connector type on the end of the parallel cable that attaches to the peripheral for example a printer Intranet A private network that uses Internet Protocols network connectivity and possibly the public telecommunication system to securely share part of an organization s information or operations with its employees Sometimes the term refers only to the most visible se...

Страница 86: ...SO for communications OSI offers a standard modular approach to network design that divides the required set of complex functions into manageable self contained functional layers The layers are from top to bottom Application Presentation Session Transport Network Data Link and Physical PABX A private automatic branch exchange PABX is an automatic telephone switching system within a private enterpr...

Страница 87: ...N An industry standard for scanners and software By using a TWAIN compliant scanner with a TWAIN compliant program a scan can be initiated from within the program an image capture API for Microsoft Windows and Apple Macintosh operating systems UNC Path Uniform Naming Convention UNC is a standard way to access network shares in Window NT and other Microsoft products The format of a UNC path is serv...

Страница 88: ...nd faxes 48 priority faxes 49 receiving faxes 46 sending faxes 46 Forwarding 49 G Group dial numbers set 52 I ID card special copy 37 ID copy 18 J jam clearing paper from the tray1 64 tips for avoiding paper jams 63 jam clear document 63 job timeout set 28 K key sound 27 L LED Status 19 Linux problems 75 loading originals ADF 29 scanner glass 29 M machine ID set 45 Maintenance maintenance parts 61...

Страница 89: ...anning default setting change 42 to email 42 USB flash memory 53 secure receiving mode 47 sending a fax automatically 46 setting font 28 sounds set 27 speaker sound 27 speaker volume 27 special copy features 37 speed dial numbers set 51 supplies checking life 61 expected toner cartridge life 59 T Tel mode receiving mode 47 toner cartridge replacing 61 toner save mode 28 tray adjusting the width an...

Страница 90: ...com fr GERMANY 01805 SAMSUNG 726 7864 0 14 min www samsung de GUATEMALA 1 800 299 0013 www samsung com latin HONDURAS 800 7919267 www samsung com latin HONG KONG 3698 4698 www samsung com hk www samsung com hk_en HUNGARY 06 80 SAMSUNG 726 7864 www samsung com hu INDIA 3030 8282 1800 110011 1800 3000 8282 www samsung com in INDONESIA 0800 112 8888 www samsung com id ITALIA 800 SAMSUNG 726 7864 www ...

Страница 91: ... 10 800 500 55 500 TAIWAN 0800 329 999 www samsung com tw THAILAND 1800 29 3232 02 689 3232 www samsung com th TRINIDAD TOBAGO 1 800 SAMSUNG 726 7864 www samsung com latin TURKEY 444 77 11 www samsung com tr U A E 800 SAMSUNG 726 7864 8000 4726 www samsung com ae U K 0845 SAMSUNG 726 7864 www samsung com uk U S A 1 800 SAMSUNG 7267864 www samsung com us UKRAINE 8 800 502 0000 www samsung ua www sa...

Страница 92: ...nd Samsung logo are trademarks of Samsung Electronics Co Ltd PCL and PCL 6 are trademarks of Hewlett Packard Company Microsoft Windows Windows Vista Windows 7 and Windows 2008 Server R2 are either registered trademarks or trademarks of Microsoft Corporation TrueType LaserWriter and Macintosh are trademarks of Apple Computer Inc All other brand or product names are trademarks of their respective co...

Страница 93: ...Rev 3 00 ...

Страница 94: ...Samsung Printer Software section ...

Страница 95: ...IC PRINTING Printing a Document 12 Printing to a file PRN 13 Printer Settings 13 Layout Tab 14 Paper Tab 14 Graphics Tab 15 Extras Tab 16 About Tab 17 Printer Tab 17 Using a Favorite Setting 17 Using Help 17 Chapter 3 ADVANCED PRINTING Printing Multiple Pages on One Sheet of Paper N Up Printing 18 Printing Posters 19 Printing Booklets 19 Printing on Both Sides of Paper 20 Printing a Reduced or Enl...

Страница 96: ...tting Up a Client Computer 23 Chapter 5 SCANNING Scanning Using Samsung SmarThru Office 24 Using Samsung SmarThru Office 24 Uninstalling Samsung SmarThru Office 25 Using Onscreen Help File 25 Scanning Process with TWAIN enabled Software 25 Scanning Using the WIA Driver 26 Windows XP 26 Windows Vista 26 Windows 7 26 Chapter 6 USING SMART PANEL Understanding Smart Panel 27 Opening the Troubleshootin...

Страница 97: ...32 Configuring Printer Properties 33 Printing a Document 33 Printing from Applications 33 Printing Files 34 Scanning a Document 34 Using the Image Manager 35 Chapter 8 USING YOUR PRINTER WITH A MACINTOSH Installing Software 37 Setting Up the Printer 38 For a Network connected 38 For a USB connected 38 Printing 39 Printing a Document 39 Changing Printer Settings 39 Printing Multiple Pages on One Sh...

Страница 98: ...network skip this step and go to Installing Software for Network Printing on page 7 You can install the printer software using the typical or custom method NOTE If the New Hardware Wizard window appears during the installation procedure click in the upper right corner of the box to close the window or click Cancel Typical Installation This is recommended for most users All components necessary for...

Страница 99: ...msung select the checkbox and click Finish You are now sent to the Samsung web site Otherwise just click Finish NOTE After setup is complete if your printer driver doesn t work properly reinstall the printer driver See Reinstalling Printer Software on page 10 Custom Installation You can choose individual components to install 1 Make sure that the printer is connected to your computer and powered o...

Страница 100: ...in this User s Guide may differ depending on the printer and interface in use 6 Select the components to be installed and click Next NOTE You can change the desired installation folder by clicking Browse 7 After the installation is finished a window asking you to print a test page appears If you choose to print a test page select the checkbox and click Next Otherwise just click Next and skip to st...

Страница 101: ...e CD ROM should automatically run and an installation window appears If the installation window does not appear click Start and then Run Type X Setup exe replacing X with the letter which represents your drive and click OK If you use Windows Vista Windows 7 and Windows Server 2008 R2 click Start All programs Accessories Run and type X Setup exe If the AutoPlay window appears in Windows Vista Windo...

Страница 102: ...ll and set this option unactivated For other operating system refer to its on line guide 6 After the installation is finished a window appears asking you to print a test page and to register yourself as a user of Samsung Printers in order to receive information from Samsung If you so desire select the corresponding checkbox es and click Finish Otherwise just click Finish NOTE After setup is comple...

Страница 103: ...annot find your machine in network please turn off the firewall and click Update For Windows operating system Start Control Panel and start windows firewall and set this option unactivated For other operating system refer to its on line guide TIP If you want to set a specific IP address on a specific network printer click the Set IP Address button The Set IP Address window appears Do as follows a ...

Страница 104: ...ng Printer Software on page 10 Reinstalling Printer Software You can reinstall the software if installation fails 1 Start Windows 2 From the Start menu select Programs or All Programs your printer driver name Maintenance 3 Select Repair and click Next 4 The list of printers available on the network appears Select the printer you want to install from the list and then click Next If you do not see y...

Страница 105: ...l printing and you select your printer driver name the window asking you to print a test page appears Do as follows a To print a test page select the check box and click Next b If the test page prints out correctly click Yes If it doesn t click No to reprint it 6 When the reinstallation is done click Finish Removing Printer Software 1 Start Windows 2 From the Start menu select Programs or All Prog...

Страница 106: ...annot select that option due to the machineís setting or environment The following procedure describes the general steps required for printing from various Windows applications The exact steps for printing a document may vary depending on the application program you are using Refer to the User s Guide of your software application for the exact printing procedure 1 Open the document you want to pri...

Страница 107: ...iffer depending on the printer in use If you access printer properties through the Printers folder you can view additional Windows based tabs refer to your Windows User s Guide and the Printer tab see Printer Tab on page 17 NOTES Most Windows applications will override settings you specify in the printer driver Change all print settings available in the software application first and change any re...

Страница 108: ...his option does not appear your printer does not have this feature For details see Printing on Both Sides of Paper on page 20 Landscape Portrait Paper Tab Use the following options to set the basic paper handling specifications when you access the printer properties See Printing a Document on page 12 for more information on accessing printer properties Click the Paper tab to access various paper p...

Страница 109: ...our printer does not have this feature Scaling Printing Scaling Printing allows you to automatically or manually scale your print job on a page You can choose from None Reduce Enlarge and Fit to Page For details see Printing a Reduced or Enlarged Document on page 20 For details see Fitting Your Document to a Selected Paper Size on page 20 Graphics Tab Use the following Graphic options to adjust th...

Страница 110: ... select output options for your document See Printing a Document on page 12 for more information about accessing the printer properties Click the Extras tab to access the following feature Watermark You can create a background text image to be printed on each page of your document For details see Using Watermarks on page 21 Overlay Overlays are often used to take the place of preprinted forms and ...

Страница 111: ...this option will optimize the print quality for those circumstances Using a Favorite Setting The Favorites option which is visible on each properties tab allows you to save the current properties settings for future use To save a Favorites item 1 Change the settings as needed on each tab 2 Enter a name for the item in the Favorites input box 3 Click Save When you save Favorites all current driver ...

Страница 112: ... Printing Multiple Pages on One Sheet of Paper N Up Printing You can select the number of pages to print on a single sheet of paper To print more than one page per sheet the pages will be reduced in size and arranged in the order you specify You can print up to 16 pages on one sheet 1 To change the print settings from your software application access printer properties See Printing a Document on p...

Страница 113: ...k the Paper tab select the paper source size and type 5 Click OK and print the document You can complete the poster by pasting the sheets together 0 15 inches 0 15 inches Printing Booklets This printer feature allows you to print your document on both sides of the paper and arranges the pages so that the paper can be folded in half after printing to produce a booklet 1 To change the print settings...

Страница 114: ... you should complete the printing job manually The printer prints every other page of the document first After printing the first side of your job the Printing Tip window appears Follow the on screen instructions to complete the printing job Long Edge Short Edge 2 5 3 2 5 3 2 5 3 2 5 3 Printing a Reduced or Enlarged Document You can change the size of a page s content to appear larger or smaller o...

Страница 115: ... message displays in the preview window When the First Page Only box is checked the watermark prints on the first page only 4 Select watermark options You can select the font name style size or grayscale level from the Font Attributes section and set the angle of the watermark from the Message Angle section 5 Click Add to add a new watermark to the list 6 When you have finished editing click OK an...

Страница 116: ...ST Dear ABC Regards WORLD BEST Using a Page Overlay After an overlay has been created it is ready to be printed with your document To print an overlay with a document 1 Create or open the document you want to print 2 To change the print settings from your software application access printer properties See Printing a Document on page 12 3 Click the Extras tab 4 Select the desired overlay from the O...

Страница 117: ...D ROM Setting Up a Host Computer 1 Start Windows 2 From the Start menu select Printers and Faxes 3 Double click your printer driver icon 4 From the Printer menu select Sharing 5 Check the Share this printer box 6 Fill in the Shared Name field and then click OK Setting Up a Client Computer 1 Right click the Windows Start button and select Explore 2 Select My Network Places and then right click Sear...

Страница 118: ...ning using the SmarThru Office 1 Make sure that your machine and computer are turned on and properly connected to each other 2 Place your photograph or page on the document glass or DADF or ADF 3 Once you have installed Samsung SmarThru Office you will see the SmarThru Office icon on your desktop Double click the SmarThru Office icon The SmarThru Office window opens Tool bar Allows you to use shor...

Страница 119: ...de Adjust the scan settings Click to start scanning Scan Settings Allows you to customize settings for Image type Resolution Scan Size Paper Source Scan To Allows you to customize settings for File Name File Format OCR Language 5 To start scanning click Scan NOTE If you want to cancel the scan job click Cancel Uninstalling Samsung SmarThru Office NOTE Before beginning uninstallation ensure that al...

Страница 120: ...d destination to save the picture 7 Follow the on screen instructions to edit the picture after it is copied to your computer Windows Vista 1 Load the document s face up into the DADF or ADF OR Place a single document face down on the document glass 2 Click Start Control Panel Hardware and Sound Scanners and Cameras 3 Click on Scan a document or picture Then Windows Fax and Scan application is ope...

Страница 121: ...Linux If you are a Windows user from the Start menu select Programs or All Programs your printer driver name Smart Panel NOTES If you have already installed more than one Samsung printer first select the printer model you want in order to use the corresponding Smart Panel Right click in Windows or Linux or click in Mac OS X the Smart Panel icon and select your printer name The Smart Panel window a...

Страница 122: ...ility Using the Printer Settings Utility you can configure and check print settings 1 Right click in Windows or Linux or click in Mac OS X the Smart Panel icon and select Printer Setting 2 Change the settings 3 To send the changes to the printer click the Apply button NOTES If your printer is connected to a network the SyncThru Web Service window appears instead of the Printer Settings Utility win...

Страница 123: ...a smart and flexible installation program You don t need to search for additional components that might be necessary for the Unified Linux Driver software all required packages will be carried onto your system and installed automatically this is possible on a wide set of the most popular Linux clones Installing the Unified Linux Driver Installing the Unified Linux Driver 1 Make sure that you conne...

Страница 124: ...ocalhost Linux install sh than follow the instruction on the terminal screen Then the installation completes When you wan to uninstall the driver follow the installation instruction above but type root localhost Linux uninstall sh on the terminal screen Uninstalling the Unified Linux Driver 1 When the Administrator Login window appears type in root in the Login field and enter the system password ...

Страница 125: ...esponding configuration window You can use the onscreen help by clicking Help 3 After changing the configurations click Exit to close the Unified Driver Configurator Printers Configuration button Scanners Configuration button Ports Configuration button Printers Configuration Printers configuration has the two tabs Printers and Classes Printers Tab You can see the current system s printer configura...

Страница 126: ...lected port Sharing Ports Between Printers and Scanners Your machine may be connected to a host computer via the parallel port or USB port Since the MFP device contains more than one device printer and scanner it is necessary to organize proper access of consumer applications to these devices via the single I O port The Samsung Unified Linux Driver package provides an appropriate port sharing mech...

Страница 127: ... you to view or select another printer driver By clicking Options you can set the default device options Jobs shows the list of print jobs Click Cancel job to cancel the selected job and select the Show completed jobs check box to see previous jobs on the job list Classes shows the class that your printer is in Click Add to Class to add your printer to a specific class or click Remove from Class t...

Страница 128: ...m To print any document file 1 Type lpr file_name from the Linux shell command line and press Enter The LPR GUI window appears When you type only lpr and press Enter the Select file s to print window appears first Just select any files you want to print and click Open 2 In the LPR GUI window select your printer from the list and change the printer and print job properties For details about the pro...

Страница 129: ...or further details about editing an image see page 35 Drag the pointer to set the image area to be scanned 10When you are finished click Save on the toolbar 11Select the file directory where you want to save the image and enter the file name 12Click Save Adding Job Type Settings You can save your scan option settings to retrieve for a later scanning To save a new Job Type setting 1 Change the opti...

Страница 130: ...gh the image Crops the selected image area Zooms the image out Zooms the image in Allows you to scale the image size you can enter the size manually or set the rate to scale proportionally vertically or horizontally Allows you to rotate the image you can select the number of degrees from the drop down list Allows you to flip the image vertically or horizontally Allows you to adjust the brightness ...

Страница 131: ...e click the MAC_Installer folder 5 Double click the Installer icon 6 Enter the password and click OK 7 The Samsung Installer window opens Click Continue 8 Select Easy Install and click Install Easy Install is recommended for most users All components necessary for printer operations will be installed If you select Custom Install you can choose individual components to install 9 The message which w...

Страница 132: ...ult queue first 8 For MAC OS 10 3 if Auto Select does not work properly select Samsung in Printer Model and your printer name in Model Name For MAC OS 10 4 if Auto Select does not work properly select Samsung in Print Using and your printer name in Model For MAC OS 10 5 10 6 if Auto Select does not work properly select Select a driver to use and your printer name in Print Using Your printer s IP a...

Страница 133: ... 6 Click Print when you finish setting the options Mac OS 10 4 Make sure that your printer is selected Changing Printer Settings You can use advanced printing features when using your printer From your Macintosh application select Print from the File menu The printer name which appears in the printer properties window may differ depending on the printer in use Except for the name the composition o...

Страница 134: ...et you get the best quality printout If you load a different type of print material select the corresponding paper type Mac OS 10 4 Mac OS 10 4 Printer Settings Select Printer Settings from the list to access the following features Toner Save Mode Selecting this option extends the life of your toner cartridge and reduces your cost per page without a significant reduction in print quality Some prin...

Страница 135: ...ing your finished document The binding options are Long Edge Binding Which is the conventional layout used in book binding Short Edge Binding Which is the type often used with calendars 1 From your Macintosh application select Print from the File menu 2 Select the Layout 3 Select a binding orientation from Two Sided Printing option 4 Click Print and the printer prints on both sides of the paper CA...

Страница 136: ... and click Browse Devices 5 For MAC OS X 10 4 Select your machine in Twain devices option Make sure that Use TWAIN software checkbox is checked and click Connect If a warning message appears click Change Port to select port If TWAIN UI appears from the Preference tab click Change Port to select port NOTE Refer to Scan Manager for Change port use See Setting scan information in Scan Manager For MAC...

Страница 137: ...3 4 Set Scan Button allows you to change the saving destination and scan settings add or delete application program and format files You can change the scanning machine by using Change port Local or Network 5 Press OK after setting is done ...

Страница 138: ...P driver install Linux 29 N n up printing Macintosh 41 Windows 18 O orientation print 34 Windows 14 overlay create 22 delete 22 print 22 P Paper properties set 14 paper size set 14 print 34 paper source set 34 Windows 14 paper type set print 34 poster print 19 print document 12 fit to page 20 from Macintosh 39 from Windows 12 N up Macintosh 41 Windows 18 overlay 22 poster 21 PRN 13 scaling 20 wate...

Страница 139: ...ave 15 true type option 15 software install Macintosh 37 Windows 4 reinstall Windows 10 system requirements Macintosh 37 uninstall Macintosh 37 Windows 11 status monitor use 27 T toner save set 15 40 TWAIN scan 25 U uninstall software Macintosh 37 Windows 11 uninstalling MFP driver Linux 30 W watermark create 21 delete 21 edit 21 print 21 WIA scan 26 ...

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