Samsung SCP-2370RH, Руководство пользователя

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troubleshooting
troubleshooting
Problem Cause and Solution Page
Afterimages appear in picture. ► Check Sens-Up settings. 40
Camera switches between color
and B&W modes frequently.
► Adjust Duration and Dwell Time in Day & Night menu. 46
Pan, tilt, zoom, and/or focus do
not work.
► Check if power cable is securely connected to the camera and the monitor.
Check if the video cable is properly connected.
Consult the operation manual of the system controller connected to the camera. 12~14
► Check if Pan Limit and/or Tilt Limit are set.
If so, remove the limit(s).
58
► A motor or the lens may be overheated.
If so, contact your service personnel or system provider for assistance.
-
The camera’s position differs
from the position defined in a
preset.
► This phenomenon may happen, since the motors have a margin error of ±0.1˚. -
Sequence configuration of the
camera does not work.
► Check if Preset or another operation mode has been set.
► Check the Auto Refresh settings.
48~49
The upper side of the picture is
dark when the camera is on the
horizontal reference point.
► You are seeing the camera's internal cover. The camera is functioning normally. -
Camera suddenly turns on or
moves to a preset position by
itself.
► Check the Auto Run settings.
Auto Run puts a camera through a predefined action sequence if the user
does not use the Controller to operate the camera for a certain period of time. 56
► Check the Auto Refresh settings.
Auto Refresh optimizes the camera's circuitry and components according
to a predefined schedule. 71
Coxial communication does not
work.
► Check the distance between the camera and the monitor. 27
► If the distance between the camera and the monitor exceeds the
recommended maximum, please use an auxiliary video amp.
27
► Ensure that the Camera ID DIP switches (SW1) are all positioned to OFF. 19
I turned on the power, but the
camera didn't start running.
► Please check the environment temperature; the camera may not operate
properly if it has been left at temperatures lower than -50º for a prolonged
duration. 6~7
► The motor may malfunction at temperatures lower than -20º; please turn
on the camera in Standby mode instead of [Initialize].
6~7
► Keep in Standby mode for at least 120 minutes. Once the internal
temperature reaches -20º or higher, the camera automatically resets itself
and activates the [Initialize] mode for normal operation. 6~7