Samsung S32AM502HN Скачать руководство пользователя

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Using the Auto Protection Time and Energy Saving Functions

90 Setting the Auto Protection Time

90 Reducing the energy consumption of the product

Updating the Software

91 Updating through the Internet

91 Updating through a USB device

91 Updating the product automatically

Audio and Video Functions for the Visually or Hearing Impaired

92 Running the accessibility functions

92 Running Accessibility Shortcuts

92 Enabling voice guides for the visually impaired

93 Changing the volume, speed, pitch, and the product

background volume of the Voice Guide

93 The product screen is turned off but audio continues

93 White text on black background (high contrast)

93 Enabling audio for the video description function

93 Setting the screen to black and white

93 Enlarging the font (for the visually impaired)

94 Showing captions

94 Splitting the caption

94 Selecting the caption language

94 Setting the digital caption related options

95 Listening to the product through Bluetooth devices (for the

hearing impaired)

95 Configuring the repeat settings for remote control buttons

96 Using Voice Assistants on the product

Using Other Functions

97 Changing the menu language

97 Setting up a password

97 Selecting Usage or Retail Mode

98 Managing External Devices

98 Using AirPlay

98 Restoring the product to the factory settings

Precautions and Notes

Read Before Using Apps

Read Before Using the Internet Function

101 Read before setting up a wireless Internet connection

Read Before Playing Photo, Video, or Music Files

102 Limitations to the use of photo, video, and music files

103 Supported subtitles

104 Supported image formats and resolutions

104 Supported music formats and codecs

105 Supported video codecs

Read After Installing the product

107 Picture sizes and input signals

108 Installing an anti-theft lock

Supported Resolutions for UHD Input Signals

108 If Input Signal Plus is set to Off

108 If Input Signal Plus is set to On

Read Before Connecting a Computer (Supported Resolutions)

109 VESA DMT

110 VESA CVT

Supported Resolutions for Video Signals

111 CTA-861

112 List of graphic cards supporting HDR10

Read Before Using Bluetooth Devices

113 Restrictions on using Bluetooth

Содержание S32AM502HN

Страница 1: ...ontents of this manual are subject to change without notice to improve quality Samsung Samsung owns the copyright for this manual Use or reproduction of this manual in parts or entirety without the au...

Страница 2: ...oard Mouse or Gamepad 47 Connecting a USB keyboard mouse or gamepad 47 Connecting a Bluetooth keyboard mouse or gamepad 48 Using the keyboard and mouse 49 Setting up the input devices Entering Text us...

Страница 3: ...ns and functions available while playing multimedia content 75 Using Bixby Picture and Sound Adjusting the Picture Quality 80 Choosing a picture mode 80 Setting a Eye Care 81 Configuring advanced pict...

Страница 4: ...hearing impaired 95 Configuring the repeat settings for remote control buttons 96 Using Voice Assistants on the product Using Other Functions 97 Changing the menu language 97 Setting up a password 97...

Страница 5: ...ctivity Issues Network Issues Anynet HDMI CEC Issues Remote Control Issues Apps Media Files Voice Assistant Issues Other issues Diagnosing product operational issues Getting Support 131 Getting suppor...

Страница 6: ...this product has included important literature concerning operation and maintenance DC voltage Rated voltage marked with this symbol is DC voltage Class II product This symbol indicates that a safety...

Страница 7: ...TES ON TOP OF THE PRODUCT DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES Keep the plastic packaging out of the reach of children Children may suffocate Do not install the product on an unstable orvibrat...

Страница 8: ...Samsung Customer Service Center if you want to install the product at such a place Before assembling the product place the product down on a flat and stable surface so that the screen is facing downwa...

Страница 9: ...etc into the product via the vent or input output ports etc Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product Then contact...

Страница 10: ...glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby Contact your nearest Samsung Customer Service Center if you want to clean the inside of the produ...

Страница 11: ...front of the screen Adjust the angle so light does not reflect on the screen Keep your forearms perpendicular to your upper arms and level with the back of your hands Keep your elbows at about a righ...

Страница 12: ...tion shown in the figure Check that the stand neck is firmly connected Tightly fasten the connecting screw at the bottom of the stand base 3 3 4 4 Place a soft cloth over the table to protect the prod...

Страница 13: ...the bottom of the stand base Fasten the large screw in the middle for assembly As shown in the figure remove the product and foam cushion and then place the product on the table with its front side f...

Страница 14: ...connected Tightly fasten the connecting screw at the bottom of the stand base Fasten the large screw in the middle for assembly 3 4 Push the assembled stand into the main body in the direction of the...

Страница 15: ...the connecting screw at the bottom of the stand base Push the assembled stand into the main body in the direction of the arrow as shown in the figure Tightly fasten the connecting screw at the bottom...

Страница 16: ...ct upside down only by the stand Do not press down on the product There is a risk of damaging the product S27AM50 S32AM50 N S32AM50 P S32AM70 Hold the lower corners or edges of the product when moving...

Страница 17: ...f the product when moving it Do not directly apply pressure on the screen Do not hold the screen when moving the product Do not hold the product upside down only by the stand Do not press down on the...

Страница 18: ...The exterior may differ depending on the product S24AM50 10 cm 3 93 Inches 10 cm 3 93 Inches 10 cm 3 93 Inches 10 cm 3 93 Inches 10 cm 3 93 Inches S27AM50 S32AM50 N S32AM50 P S32AM70 10 cm 3 93 Inche...

Страница 19: ...cifications are subject to change without notice to improve quality S24AM50 S27AM50 S32AM50 N S32AM50 P S32AM70 4 0 2 0 18 0 2 0 2 0 2 0 22 0 2 0 S32AM50 H 2 0 2 0 25 0 2 0 0 120 0 mm 5 0 mm The heigh...

Страница 20: ...20 S43AM70 2 0 2 0 20 0 2 0 2 0 1 0 2 0 1 0 The product tilt can be adjusted Hold the lower part of the product and adjust the tilt carefully...

Страница 21: ...hand may get hurt Do not put an object around the lower part of the product The product or object may get damaged when adjusting the product height After adjusting the product tilt and height if the s...

Страница 22: ...92 0 2 0 You can rotate your product as shown below 2 1 4 5 6 3 Be sure to fully extend the stand before rotating the product If you rotate the product without fully extending the stand the corner of...

Страница 23: ...ocking device S24AM50 S27AM50 S32AM50 S32AM70 1 Fix the cable of your anti theft locking device to a heavy object such as a desk 2 Put one end of the cable through the loop on the other end 3 Insert t...

Страница 24: ...r depending on the wall mount specifications Do not fasten the screws too firmly This may damage the product or cause the product to fall leading to personal injury Samsung is not liable for these kin...

Страница 25: ...indicator The LED turns on when the product is turned off The LED blinks when the product enters the standby mode When 60 seconds elapses with no signal the product enters the standby mode In standby...

Страница 26: ...parts may differ from what is shown Specifications are subject to change without notice to improve quality Refer to the actual product S24AM50 Port Description Connects to a source device using an HDM...

Страница 27: ...ype C cable When connecting a USB Type C source device make sure to use the USB Type C 3 1 Gen2 10G cable so that the screen is displayed properly Lowerversion cables are not support video input funct...

Страница 28: ...ble When connecting a USB Type C source device make sure to use the USB Type C 3 1 Gen2 10G cable so that the screen is displayed properly Lowerversion cables are not support video input function Disp...

Страница 29: ...ables S24AM50 1 1 2 Tilt the display as shown in the figure Connect the corresponding cables 3 Put both cables in the cable holder on the stand HOLDER STAND CABLE to organize the cables as shown in th...

Страница 30: ...les Pull the right side of the HOLDER STAND CABLE to remove from the stand The right side of the cable can be damaged when pulled forcibly 1 3 Put both cables in the cable holder on the stand HOLDER S...

Страница 31: ...side of the HOLDER STAND CABLE to remove from the stand The left side of the HOLDER STAND CABLE can be damaged when pulled forcibly 1 3 Put both cables in the cable holder on the stand HOLDER STAND CA...

Страница 32: ...ght side of the HOLDER STAND CABLE to remove from the stand The right side of the cable can be damaged when pulled forcibly 1 3 Put both cables in the cable holder on the stand HOLDER STAND CABLE to o...

Страница 33: ...rted by some models Check the HDMI port name of the purchased product s model Video Device HDMI HDMI Troubleshooting Smartphone Screen Sharing Smart View SmartThings Apple AirPlay Tap View Samsung DeX...

Страница 34: ...d security key are available on the wireless access point s configuration screen See the wireless access point s user manual for more information The image on your product may differ from the image ab...

Страница 35: ...e You can turn on the product using a mobile device connected to the same network as the product This function is available with a mobile device connected to the product through the SmartThings app or...

Страница 36: ...1 or higher 1 Enable Tap View on your mobile device For more information about configuration refer to Enabling the Tap View below for how to set 2 Turn on the screen of your mobile device 3 Tap your m...

Страница 37: ...n may not be supported depending on the device and geographical area Editing the name and icon of an external device Source You can change the port name for a connected external device or add it to th...

Страница 38: ...Wireless For more information refer to Using Remote Access Connection Guide Displays device connection instructions For more information refer to Connection Guide Samsung TV Plus While the product is...

Страница 39: ...ces may not be compatible with the product due to different HDMI specifications This product does not support HDMI Ethernet Channel Ethernet is a Local Area Network LAN built with coaxial cables stand...

Страница 40: ...e supported due to the network s configuration quality or functionality for example if the network has an NAS Network Attached Storage device Connection notes for mobile devices To use the Smart View...

Страница 41: ...herals You can control product operations with your Samsung Smart Remote Pair external devices such as a keyboard for ease of use About the Samsung Smart Remote Learn about the buttons on the Samsung...

Страница 42: ...42 About the Samsung Smart Remote Learn about the buttons on the Samsung Smart Remote...

Страница 43: ...me you press this button the colored buttons window and the virtual numeric pad are displayed alternately Use this button to access additional options that are specific to the feature in use Press to...

Страница 44: ...tton When pressed for1 second or more the Channel List screen appears Press and hold the button up or down to quickly change the channel Launch app button Launch the app indicated by the button This f...

Страница 45: ...atically If the Samsung Smart Remote does not pair to the product automatically point it at the front of the product and then press and hold the and buttons simultaneously for 3 seconds or more The im...

Страница 46: ...your product remote and control the device The connecting process can take up to 2 minutes to complete Read before connecting an Anynet HDMI CEC device Anynet HDMI CEC enabled devices must be connect...

Страница 47: ...app and Remote Access function XInput USB gamepads are supported For more information refer to Input Device in Connection Guide Source Connection Guide Input Device Connecting a Bluetooth keyboard mou...

Страница 48: ...7 key Displays the Channel List F8 key Mutes the sound F9 F10 key Adjusts the volume F11 F12 key Changes the channel Page Up Page Down Scrolls a web page displayed by the Internet app Left click Avail...

Страница 49: ...Primary Button and Pointer Speed functions Entering Text using the On Screen Virtual Keyboard Use the virtual keyboard to enter text on your product Recommended text Options Predict Next Character The...

Страница 50: ...currently Recommended text Reset Recommended Text Memory Accented Character Preview Predict Next Character when using direction buttons Language 3 Predict Next Character Each time you type a characte...

Страница 51: ...es may not be supported depending on the service provider language or geographical area Smart Hub service outages can be caused by disruptions in your Internet service To use Smart Hub you must agree...

Страница 52: ...n select the picture mode that provides the best viewing experience To change the picture mode press the Select button To make fine adjustments press the up directional button and then select Picture...

Страница 53: ...g for Multiple displays may need to be adjusted Eye Saver Mode Set to an optimum picture quality suitable for eye relaxation Caption You can watch broadcasts with captions To activate or deactivate th...

Страница 54: ...aphical area Device Care You can run Device Care to diagnose and optimize your product Device Care can also check and optimize the product s storage If any problem is found the product can call for te...

Страница 55: ...on You can view a list of notifications for all events that occur on your product A notification appears on the screen when it is time to broadcast a scheduled program orwhen an event occurs on a regi...

Страница 56: ...ctional button and then press the Select button The selected app is moved on the Home screen In the region that does not support the Universal Guide press the down directional button on the remote con...

Страница 57: ...If Autorun Last App is set to on the last used app is automatically run when you turn on the product You can turn this function on or off Press the Select button at the current menu This function may...

Страница 58: ...ivacy Policy after logging in to your Samsung account You can create a Samsung account at http account samsung com Once you have an account you can use the same ID on both the product and the Samsung...

Страница 59: ...our account automatically wheneveryou turn on the product click Stay Signed In Payment Info You can view or manage your payment information Back up You can back up the product settings to your Samsung...

Страница 60: ...ng on the model and geographical area Connecting a Remote PC Provides Remote Desktop Connection RDP for remotely connecting to a PC running on Windows and Virtual Network Computing VNC for a PC runnin...

Страница 61: ...My Computer icon on Desktop orWindows Explorer and then click Properties 2 Click Advanced System Settings The System Properties window appears 3 Click the Remote tab and then select the Allow Remote...

Страница 62: ...properties or in Start Run and then run ipconfig to check the IPv4 address of the computer In case of Mac you can check the IP address in Settings Remote Access When the product and computer are not...

Страница 63: ...cess must have been enabled as shown below Windows OS 1 Run Windows Explorer and then move to the folder to share 2 Right click the folder and then click Properties 3 After the Properties window appea...

Страница 64: ...Connection Guide and then follow the screen instructions This function is available only on mobile devices that support the wireless Samsung DeX Using Office 365 You can read or create a document afte...

Страница 65: ...nternet Menu Settings Remote Access Pass allows you to easily manage the cloud service ID and password without biometric authentication on mobile devices For this purpose you must be signed in to your...

Страница 66: ...stalled The default apps may differ depending on the geographical area Editor s Choice Apps Most Popular The image on your product may differ from the image above depending on the model and geographic...

Страница 67: ...some specific apps on a USB device You can run an app installed on a USB device only when the USB device is connected to the product If the USB device is disconnected while an app is running the app...

Страница 68: ...p 1 Select an app to delete 2 Select Delete The selected app is deleted Ensure that the related app data is also removed when you remove an app Standard apps cannot be uninstalled 2 Adding apps to the...

Страница 69: ...Select button The selected app is moved This function may not be supported depending on the model or geographical area 5 Reinstalling an app 1 Select the app to install again 2 Select Reinstall Reinst...

Страница 70: ...tent saved on storage devices such as USB devices mobile devices and cameras on the product You cannot play media content if the content or the storage device is not supported by the product For more...

Страница 71: ...ion problems If this occurs use a USB device Playing multimedia content on a USB device 1 Connect a USB device to the USB port 2 When a pop up message appears on the screen select Browse to easily mov...

Страница 72: ...pending on the model or geographical area The available buttons and functions may differwith the content you are viewing or playing Pause Play Pauses or plays the multimedia content Jump Backward Jump...

Страница 73: ...e following functions when the video is paused Note that with the video paused the product does not play audio Slow Rewind or Slow Forward Allows you to play a video slowly backward or forward by sele...

Страница 74: ...ies transition effects to the slide show If there is only one image file in the USB device the slide show is not played Background Music Plays background music as you set in the pop up window while th...

Страница 75: ...signed in to your Samsung account Bixby only supports some languages and the supported functions may differ depending on the geographical area Bixby may not be supported depending on the model or geo...

Страница 76: ...sung Smart Remote buttons Press and hold the button on your Samsung Smart Remote say a command and then release the button To view the Bixby guide press the button once When you press the button the E...

Страница 77: ...to sign in These functions can be set in BixbyVoice settings Settings General Voice BixbyVoice settings 2 Tutorials The pop up window on using Bixby appears 3 Settings You can change the settings for...

Страница 78: ...ng on the model or geographical area Sound feedback Play a sound when Bixby starts and stops listening This function may not be supported depending on the model Privacy You can permit or prohibit Bixb...

Страница 79: ...quently if a word or sentence contains numeric values or symbols the function may not operate properly Searched results may not provide complete results You may be required to pay for some apps Conseq...

Страница 80: ...gs Picture Picture Mode You can select the Picture Mode that provides the best viewing experience Available Picture Mode may differ depending on the external device Dynamic Makes the picture brighter...

Страница 81: ...re to set the brightness to 25 or higher Contrast Sharpness Color Tint G R Apply Picture Settings Picture Clarity Settings When LED Clear Motion is set to On the screen appears darker than when it is...

Страница 82: ...s only the UHD 24 Hz or UHD 30 Hz frequency or any FHD frequency the Input Signal Plus function may not be available In this case turn off the Input Signal Plus function For more information refer to...

Страница 83: ...ng Supported picture sizes differwith the input signal For more information refer to Picture sizes and input signals Filling the picture in the screen Settings Picture Picture Size Settings Fit to Scr...

Страница 84: ...ng advanced sound settings Settings Sound Expert Settings You can personalize the sound quality by adjusting the following settings Balance Equalizer This function is not available when the Sound Mode...

Страница 85: ...the audio device connected via HDMI ARC supports Dolby Atmos The product screen may flicker when this function is turned on or off If this function is on set Digital Output Audio Format to Auto Auto V...

Страница 86: ...s to the product They must be paired using the product s Bluetooth function Refer to the user manual foryour audio device such as Bluetooth speaker sound bar and headphones for detailed connection and...

Страница 87: ...surround sound configurations with orwithout a sound bar A surround sound configuration can be used if all of the following conditions are met Two or more Samsung wireless speakers of the same type m...

Страница 88: ...cases The power cable is disconnected and then connected The Clock Mode is changed from Auto to Manual The product is not connected to the Internet Adjusting the clock for DST and time zone Settings G...

Страница 89: ...sleep timer for up to 180 minutes afterwhich it will turn off the product This function may not be supported in some viewing modes Turning off the product using the off timer Settings General System M...

Страница 90: ...level of the product according to the ambient light level to reduce power consumption If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level you can select Minimum...

Страница 91: ...ce to the product to update To update using a USB device download the update package from Samsung com to your computer Then save the update package in the USB device s top level folder Otherwise the p...

Страница 92: ...ibility Shortcuts is enabled The shortcut menus may not appear depending on the model or geographical area Enabling voice guides for the visually impaired Settings General Accessibility Voice Guide Se...

Страница 93: ...menus to opaque automatically so that text can be more easily read If High Contrast is on some Accessibility menus are not available Enabling audio for the video description function Settings General...

Страница 94: ...he caption language Settings General Accessibility Caption Settings Caption Mode Default CC1 CC4 Text1 Text4 Operates in when a signal is supplied from an external device to the product Depending on t...

Страница 95: ...y not be supported depending on the model When you connect the Bluetooth headphone to the product Multi output Audio is activated For more information refer to Listening to the product through Bluetoo...

Страница 96: ...ical area Voice Assistant only supports some languages and the supported functions may differ depending on the geographical area The Voice Wake up function may not be supported depending on the model...

Страница 97: ...ess the following buttons on the remote control in the order shown to reset the PIN to 0000 On the Samsung Smart Remote Press Volume button Volume Up Volume Down Volume Up Selecting Usage or Retail Mo...

Страница 98: ...ernal device such as a mobile device or tablet attempts to connect to the product Device List Manage a list of external devices registered to the product Using AirPlay Settings General Apple AirPlay S...

Страница 99: ...n Application services may be provided in English only and available content may differwith the geographical area For more information about applications visit the applicable service provider s websit...

Страница 100: ...may be delayed or suspended completely depending on the status of the participating systems Copy and paste operations are not supported When composing an email or a simple message certain functions s...

Страница 101: ...ave an optional security system To enable a wireless network s security system you need to create a password using characters and numbers This password is then needed to connect to a security enabled...

Страница 102: ...The product may not be able to recognize a USB device or read the files on the device if it is connected with a USB extension cable Do not disconnect USB devices while they are transferring files Cert...

Страница 103: ...sub Micro DVD sub or txt SubStation Alpha ssa Advanced SubStation Alpha ass SMPTE TT Text xml Video formats with subtitles Name Container Xsub AVI SubStation Alpha MKV Advanced SubStation Alpha MKV S...

Страница 104: ...ats and codecs File extension Format Codec Note mp3 MPEG MPEG1 Audio Layer 3 m4a mpa aac MPEG4 AAC flac FLAC FLAC Supports up to 2 channels ogg OGG Vorbis Supports up to 2 channels wma WMA WMA WMA is...

Страница 105: ...50 Dolby Digital LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital MPEG MP3 AC 4 G 711 A Law Law OPUS HEVC H 265 Main Main10 60 50 Motion JPEG 1920 x 1080 60 20 MVC MPEG4 SP ASP Window Media Video v9 VC...

Страница 106: ...t be compatible with the product HEVC codec is only available in MKV MP4 TS containers The MVC codec is supported partly Video decoders H 264 UHD is supported up to Level 5 1 and H 264 FHD is supporte...

Страница 107: ...6 9 Standard Custom USB Type C 720p 16 9 Standard Custom 4 3 Screen Size USB Type C 1080p 60 Hz 16 9 Standard Custom 4 3 Screen Size USB Type C 3840 x 1600p 60 Hz 21 9 Wide Screen ultrawide game view...

Страница 108: ...odel Refer to the lock s user manual for more information This function may not be supported depending on the model or geographical area Supported Resolutions for UHD Input Signals Check the supported...

Страница 109: ...2160 at 60 Hz with the Input Signal Plus set to On The native resolution is 3840 x 2160 at 30 Hz with the Input Signal Plus set to Off VESA DMT Resolution Dots x lines Display format Horizontal frequ...

Страница 110: ...Hz 55 935 59 887 106 500 O O 1600 x 900 60 Hz 60 000 60 000 108 000 O O 1680 x 1050 60 Hz 65 290 59 954 146 250 O O 1920 x 1080 60 Hz 67 500 60 000 148 500 O O This input signal is supported by M5 se...

Страница 111: ...0 74 250 O O 1280 x 720 60 Hz 45 000 60 000 74 250 O 1920 x 1080i 50 Hz 28 125 50 000 74 250 O 1920 x 1080i 60 Hz 33 750 60 000 74 250 O 1920 x 1080 24 Hz 27 000 24 000 74 250 O 1920 x 1080 25 Hz 28 1...

Страница 112: ...rt Play Ready 3 0 Digital Rights Management for protected HDR content Use graphic cards listed below for HDR10 NVIDIA GeForce 1000 series or higher AMD Radeon RX 400 series or higher Intel UHD Graphic...

Страница 113: ...e environment Lip sync errors may occur The product and Bluetooth device may disconnect depending on the distance between them A Bluetooth device may hum or malfunction When a part of your body is in...

Страница 114: ...ut icon does not appear press the F5 key Restrictions and Problems with the Installation The Easy Setting Box installation may be affected by the Graphics Card Motherboard and the Networking Environme...

Страница 115: ...s The problem Try this Flickering and Dimming If your product is flickering or dimming sporadically you may need to disable some of the energy efficiency features Disable Ambient Light Detection Power...

Страница 116: ...ter a specified period of time Settings General System Manager Time Sleep Timer If the Sleep Timer has not been enabled see if Auto Power Off Off Timer or Standby Mode Timer has been enabled and disab...

Страница 117: ...djust the caption setting on the external device Captions appear on the product screen Turn off the Caption function in Caption Settings Settings General Accessibility Caption Settings Caption The HDR...

Страница 118: ...quired change the settings referring to Standard Signal Mode Table in this manual and the Information menu on the product There is no image on the screen and the power LED blinks every 0 5 to 1 second...

Страница 119: ...If you are using an external device check the device s audio output option For example you may need to change your cable box s audio option to HDMI if the box connected to your product is using an HD...

Страница 120: ...layed through the AV receiver Check the A V receiver s power supply and its settings The sound is not heard clearly Change to an appropriate sound mode Settings Sound Sound Mode This function may not...

Страница 121: ...ss Confirm that the product and your PC are connected to the same network To wirelessly connect the product to your mobile device read the instructions at Smartphone Screen Sharing Smart View in Conne...

Страница 122: ...Before Connecting a Computer Supported Resolutions A beeping sound is heard when my PC is booting If a beeping sound is heard when your PC is booting have your PC serviced A special key on the keyboa...

Страница 123: ...ght be a problem with the access point In this case try using a different access point Wired network connection failed Check if the LAN cable is plugged in on both ends If it is plugged in check if th...

Страница 124: ...the cable connections of the Anynet device Go to Anynet HDMI CEC and see if Anynet HDMI CEC has been set to On Settings General External Device Manager Anynet HDMI CEC I want to exit Anynet It is inc...

Страница 125: ...remote control isn t working these steps may help resolve the problem The problem Try this The remote control does not work The connection between the remote control and the product may be lost Point...

Страница 126: ...quality may be poor The services of your application are not provided by the product but by the application service provider Refer to the Help section on the application service provider s website Med...

Страница 127: ...need to be within 10 feet 3 4 m of your product Please look at your product screen and speak Turn on the Voice Wake up function Explore Now Settings Voice Wake up Voice recognition does not work with...

Страница 128: ...d will dissipate over time The product is tilted to the side Remove the base stand from the product and reassemble it The stand is wobbly or crooked Refer to the Quick Setup Guide and make sure that t...

Страница 129: ...cause for an exchange or refund The software update over the Internet has failed Check the network connection status Settings General Network Network Status If the product is not connected to a networ...

Страница 130: ...t Hub The problem Try this Cannot select Signal Information in Self Diagnosis Verify that the current channel is a digital channel Signal Information is only available for digital channels Settings Su...

Страница 131: ...n and off This function requires an Internet connection Finding the contact information for service Settings Support About Monitor You can view the address of the Samsung website the call center phone...

Страница 132: ...djust Screen refresh rate under Monitor settings How can I change the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Screen Resolution Adjust Resolution Windows 8 Wind...

Страница 133: ...Spec Horizontal Frequency Vertical Frequency 48 75 Hz Resolution Optimum Resolution 1920 x 1080 60 Hz Maximum Resolution 1920 x 1080 60 Hz Model Name S32AM70 S43AM70 Size 32 Class 31 5 Inches 80 0 cm...

Страница 134: ...3 F 20 C 45 C Humidity 5 95 non condensing Plug and Play This product can be installed and used with any Plug and Play compatible systems Two way data exchange between the product and PC system optimi...

Страница 135: ...e customer requests instructions on how to use another company s product If customer requests instructions on how to use the network or another company s Programme If customer requests software instal...

Страница 136: ...earthquake flood damage etc If consumable components are all used up Battery Toner Fluorescent lights Head Vibrator Lamp Filter Ribbon etc If customer requests a service in case the product has no def...

Страница 137: ...lished works Copyright 2012 2021 Dolby Laboratories All rights reserved This function may not be supported depending on the model The terms HDMI and HDMI High Definition Multimedia Interface and the H...

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