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(HDMI-CEC) Issues
When
(HDMI-CEC)
isn’t working, these steps may help resolve the problem.
The problem
Try this!
What is ?
You can use the product’s remote control to control external devices that support
(HDMI-CEC) and that are connected to the product via an HDMI cable.
For example, if a connected external device supports , you can have the
connected device turn on or off when you turn the product on or off.
does not work.
Confirm that the device is an device. The system supports
devices only.
Check if the power cord of the device is properly connected.
Check the cable connections of the device.
Go to
(HDMI-CEC)
and see if
(HDMI-CEC)
has been set to
On
.
●
Settings
General
External Device Manager
(HDMI-CEC)
I want to exit .
It is inconvenient to turn on other
devices because the product
also turns on. It is inconvenient
because the connected devices
(e.g. set-top box) turn off
together.
To turn off the function of a device connected to the product, turn off the
(HDMI-CEC)
function of the device.
●
Settings
General
External Device Manager
(HDMI-CEC)
When
(HDMI-CEC)
is turned off, the sound bar connected via the HDMI (ARC)
port does not turn off and on together with the product. To prevent a specific device
connected to the product from turning off automatically, turn off the HDMI-CEC
function on a specific device connected to the product.
