Channel and Broadcast Issues
When the TV has difficulties receiving broadcasts, these steps may help resolve the problem.
The problem
Try this!
“Weak or No Signal” displayed in TV
mode or cannot find channel.
Make sure that the external device is connected securely and turned on. Move
to
Sources
to switch to other input sources.
•
Source
Sources
When using a set-top box or cable box, check the broadcast signals or the
network that is connected to the external device.
The TV is not receiving all channels.
Confirm that the coaxial cable is securely connected to the TV.
Run
Reset
or
Auto Program
.
•
Settings
General
Reset
•
Settings
Broadcasting
Auto Program
The captions are not provided on a
digital channel.
I want to turn off the captions.
When watching channels with the antenna cable connected, run
Caption
Settings
.
•
Settings
General
Accessibility
Caption Settings
Some channels may not have caption data.
When watching a channel on an external device such as set-top box and cable
box, turn on the caption function on the device. For more information, contact
your service provider.
Broadcasting
is deactivated.
Broadcasting
is only available when
Source
is set to
TV
.
Broadcasting
cannot be accessed while you watch TV using a cable box or
satellite box.
Broadcasting
cannot be accessed while a recording is in progress or the
Timeshift function is running.
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