3.
MEETING ROOM – A meeting room is similar to a guest room in the respect that it generates a room bill
but has different class of service option requirements.
4.
GUEST NO SMOKING – When a station is designated as this type, it will appear in the administrator’s key-
set display as a no smoking room. This station type will generate a room bill and follow its associated
class of service options.
5.
GUEST SMOKING – When a station is designated as this type, it will appear in the administrator’s keyset
display as a smoking room. This station type will generate a room bill and follow its associated class of
service options.
6.
FAX STATION – When a station is designated as this type, the associated station number can be paired
with a fax extension so that calls from the fax extension can be billed to the room..
TELEPHONE CREDIT LIMIT
This feature is designed to control phone charges for hotel guests that do not use a credit card. These guests
will need to make a cash deposit for their phone calls. When the credit warning threshold has been reached
the guest will receive two beeps in their ear, (the warning threshold is determined by the COST RATE feature
and occurs one billing period prior to the credit limit being reached).When the credit limit is reached, the call
will be dropped, and the phone will then be restricted. An additional cash deposit is required to re-activate
the phone.
TRANSACTION RECORD OUTPUT
The OfficeServ 7200 Hotel / Motel software provides an output for all Hotel / Motel transactions. Any trans-
actions, related to guest or meeting rooms, that take place within the hotel system, will be immediately sent
–”on the fly” to a network printer.
WAKE UP CALLS
The OfficeServ 7200 Hotel / Motel software package supports a comprehensive wake-up feature.
•
SET BY ATTENDANT – The hotel administrator stations or operator/attendant can set a wake call.
•
SET BY GUEST – Each hotel guest can set his/her own wake up call using the telephone in their room.
•
ANSWERED – Both the guest room bill and wake up call activity report will show the date and time the
guest answered the wake up call.
•
NOT ANSWERED – Both the guest room bill and wake up call activity report will show each wake up call
attempt that was not answered by the hotel guest.This information will print out on the printer connect-
ed to the serial port designated for the Hotel / Motel Report.
•
CANCELED – Both the guest room bill and wake up call activity report will indicate each canceled wake
up call. Only Hotel / Motel administrator’s keysets can cancel wake up calls. The guest can reprogram a
wake up request if he made a mistake. System programming provides a programmable number of wake
up call attempts and a programmable time interval between attempts.
•
ANNOUNCEMENTS WITH SVMi-20E PROMPT – The system can be programmed to play a prompt when a
guest answers a wake up call. This prompt can be any SVMi-20E custom prompt from 5000 to 5999.
6.7
