79
Before contacting a service center
Situation
Suggested remedies
The date and time are
incorrect
Set the date and time in the
Setting2
(
2 ) menu.
The display or buttons do
not work
Remove the battery and insert it again.
The memory card has an error
The memory card has not been reset. Format the card. (p. 74)
Cannot play back files
If you change the name of a file, your camera may not play the file (the name of the file should meet the DCF
standard).
If you encounter this situation, play back files on your computer.
The photo is blurry
If the subject is out of focus, the photo may be blurry. Make a change to the shooting condition.
U
If the camera is shaken while shooting, the photo may be blurry. Use the tripod to avoid possible camera shake.
U
Make sure that the lens is clean. If not, clean the lens. (CD-ROM User manual, page 108)
U
The colors in the photo do not
match the actual scene
An incorrect white balance can create unrealistic color. Select the proper white balance option to suit the light
source. (p. 53)
The photo is too bright
Your photo is overexposed.
Adjust the exposure value. (p. 52)
U
Adjust the aperture value or the shutter speed. (p. 33)
U
Turn off the flash. (p. 45)
U
Adjust the ISO speed. (p. 46)
U
The photo is too dark
Your photo is underexposed.
Adjust the exposure value. (p. 52)
U
Adjust the aperture value or the shutter speed. (p. 33)
U
Turn on the flash. (p. 45)
U
Adjust the ISO speed. (p. 46)
U
The photo is distorted
The wide-angle lens may create distortions on the image. This is the normal feature of the wide-angle lens.
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