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ROUBLESHOOTING

Printing Problem Solution Chart

(Available in the Msys 835P/SF-835P only)

Condition

Probable cause

Suggested solutions

Your product does
not print.

The IEEE-1284 parallel
cable or USB cable is
not connected properly..

Check the cable connection..

The IEEE-1284 parallel
cable or USB cable is
defective.

Check the cable with a computer
and printer that work. If printing is
still not possible, replace the cable.

The port setting is
incorrect.

Check the printer settings in the
Windows Control Panel to make
sure that the print job is being sent
to the correct port. (For Example:
LPT1.)

Your product does
not print.
(continued)

The toner and drum
cartridges are not
installed properly.

Check that the toner and drum
cartridges are installed properly.

The printer driver may
not be installed
properly.

Reinstall the software.

The parallel port cable
specifications may not
be correct.

Use the IEEE-1284 parallel port
cable supplied with the machine or
replace it with an IEEE-1284
compliant cable.

Half of the page is
blank.

The page layout is too
complex.

Reduce the resolution setting from
600 dpi to 300 dpi. Install more
RAM in the computer.

The page orientation
may be incorrect.

Change the page orientation in the
printer setup dialogue.

Содержание Msys 830

Страница 1: ...Msys 830 835P SF 830 835P Msys 830 835P SF 830 835P Facsimile User s Guide ...

Страница 2: ... product and install the supplied software And this guide provides all of the detailed instructions to use this product as a printer scanner and copier You will also find information to maintain and troubleshoot your product SmarThru 3 User s Guide provides the basic description on using the multi funtion application Samsung SmarThru allows you to scan and edit images scan to copy PC fax and send ...

Страница 3: ...ct On 1 14 Loading Paper 1 15 Using Paper Supports 1 19 Chapter 2 GETTING STARTED Changing the Display Language 2 2 Setting System ID 2 2 Entering Characters Using the Number Keypad 2 3 Setting Date and Time 2 5 Setting the Paper Size 2 6 Setting Sounds 2 7 Ringer Volume Alarm Sound Key Sound Speaker Control 2 7 Speaker Volume 2 8 Using Save Mode 2 8 Toner Save 2 8 Paper Save 2 9 Power Save 2 9 To...

Страница 4: ... 3 15 Paper Save Copying 2 up Copy 3 16 Chapter 4 SENDING A FAX Preparing Documents for Faxing 4 2 How to Send a Fax 4 2 Adjusting Document Settings 4 4 Resolution 4 4 Contrast 4 5 Image 4 5 Sending a Fax Automatically 4 5 Sending a Fax Manually 4 6 Confirming Transmission 4 7 Using Toll Save Transmission 4 7 Chapter 5 RECEIVING A FAX About Receive Mode 5 2 Receiving Automatically in FAX Mode 5 3 ...

Страница 5: ...ntially through the Memory 6 10 Searching with a Particular First Letter 6 10 Chapter 7 OTHER WAYS TO FAX Redial 7 2 Delayed Transmission 7 2 Memory Transmission 7 4 Priority Transmission 7 5 Polling 7 6 What is Polling 7 6 TX Poll 7 6 Delay RX Poll 7 7 Confidential Transmission 7 9 Confidential Receiving 7 10 Setting up Mailbox for Confidential Receiving 7 10 Printing Received Confidential Docume...

Страница 6: ... Drum Cartridge 9 7 Consumables and Replacement Parts 9 10 Replacing ADF Rubber Pad 9 11 Chapter 10 TROUBLESHOOTING Document Jams 10 2 Input Misfeed 10 2 Paper Jams 10 3 Paper Feed Area 10 3 Fuser Area 10 5 Paper Exit Area 10 8 Duplex Jam 10 10 Bypass Jam 10 10 Paper Jam in the Optional Tray 2 10 11 LCD Error Messages 10 13 Solving Problems 10 16 Copier Problem Solution Chart 10 16 Fax Problem Sol...

Страница 7: ...r conditioner or ventilation duct 8 Do not allow anything to rest on the power Do not locate your product where the cords will be abused by persons walking on them 9 Do not overload wall outlets and extension cords This can diminish performance and may result in the risk of fire or electric shock 10 Do not allow pets to chew on the AC power telephone or PC interface cords 11 Never push objects of ...

Страница 8: ...shock from lightning If possible unplug the AC power and telephone cord for the duration of the lightning storm 17 SAVE THESE INSTRUCTIONS Laser Safety Statement The printer is certified in the U S to conform to the requirements of DHHS 21 CFR chapter 1 Subchapter J for Class I 1 laser products and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 825 Class I ...

Страница 9: ...SSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA NÄKYMÄTTÖMÄLLE LASERSÄTEILYLLE ÄLÄ KATSO SÄTEESEEN Ozone Safety During normal operation this product produces ozone The ozone produced does not present a hazard to the operator However it is advisable that the product be operated in a well ventilated area If you need additional information about ozone please request your nearest Samsung dealer Power S...

Страница 10: ...us as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Industry and Science Canada Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe A prescrites dans la norme sur le matériel brouilleur Appareils Numériques ICES 003 édictée par l Industrie et Sciences Canada Fax Branding The Teleph...

Страница 11: ...stalling several types of equipment on the same telephone line may result in problems making and receiving telephone calls especially ringing when your line is called The sum of all Ringer Equivalence Numbers of the equipment on your telephone line should be less than five in order to assure proper service from the telephone company In some cases a sum of five may not be usable on your line If any...

Страница 12: ...emergency number This product may not be used on coin service or party lines This product provides magnetic coupling to hearing aids You may safely connect this equipment to the telephone network by means of a standard modular jack USOC RJ 11C Declaration of Conformity European Countries Approvals and Certifications The CE marking applied to this product symbolises Samsung Electronics Co Ltd Decla...

Страница 13: ...tional requirements to ensure network compatibility of TBR21 terminals The product has been designed against and is fully compliant with all of the relevant advisory notes contained in this document Replacing the Fitted Plug for UK Only IMPORTANT The mains lead for this machine is fitted with a standard BS 1363 13 amp plug and has a 13 amp fuse When you change or examine the fuse you must re fit t...

Страница 14: ...plug do the following You must connect the green and yellow wire to the pin marked by the letter E or by the safety Earth symbol or coloured green and yellow or green You must connect the blue wire to the pin which is marked with the letter N or coloured black You must connect the brown wire to the pin which is marked with the letter L or coloured red You must have a 13 amp fuse in the plug adapto...

Страница 15: ...xiv ...

Страница 16: ...tep by step instructions on setting up the product This chapter includes Unpacking Component Location Control Panel Functions Making Connections Installing Drum and Toner Cartridges Turning the Product On Loading Paper Using Paper Supports ...

Страница 17: ...es from the front back and sides of the product Remove the cushion 2 Pull open the tray and remove the packing material from the tray 3 Ensure that you have the following USB Cable 2 AC Power Cord 1 Telephone Line Cord 1 TAM Lead For UK only Tape cushion ...

Страница 18: ...Guide MFP User s Guide 2 SmarThru User s Guide 2 Software CD 2 Toner Cartridge Drum Cartridge Adress Paper 1 The appearance of the power cord and the telephone line cord vary according to countries 2 These items are provided with Msys 835P SF 835P only ...

Страница 19: ...oment to familiarise yourself with the main components of your product Front View Automatic Document Feeder Document Input Tray Document Output Tray Tray Front Cover Release Lever Side Cover Bypass Tray Document Guides Tray2 Option Control Panel ...

Страница 20: ... 1 Side View Automatic Document Feeder Document Input Support Paper Output Tray Document Output Support AC Power Cord Connector Telephone Connections Paper Output Support Printer cable Connectors Msys 835P SF 835P only ...

Страница 21: ...nd dial them with a touch of the buttons Also use in conjunction with the Menu button to access the corresponding menu functions Allows you to shift one touch buttons to the locations 26 through 50 2 status map When an error occurs the lamp in the corresponding location on the Status map turns on as well as the error indicator and the error message appears on the display so that you can locate the...

Страница 22: ...ust the resolution of the documents for the current job Use to adjust the contrast of the documents for the current job Use to select the text type for the current job Use to search for number in memory Also use to delete digit in the edit mode Use to store frequently dialled fax number and dial them using the speed number Also use to display alternatively the currently active and pending jobs Red...

Страница 23: ...ge of lower long distance rates at night for example 7 Enters the menu functions in conjunction with the one touch buttons Also backs you up to the previous menu level or exits the menu 8 Scrolls though the menu items Scrolls though the option available for the selected menu item In the Copy mode allows you to change the zoom rate and to change the number of copies 9 Confirms the selection on the ...

Страница 24: ... and voice calls you will need to connect a telephone and or answering machine to your product Plug the cord of your extension phone or answering machine into the EXT jack NOTES For UK users it is strongly recommended to use the TAM lead and the telephone line cord supplied with your product If you are replacing the line cord with other manufacturer s it should be AWG 26 or lower guage ...

Страница 25: ...nnector on your product NOTES You only need to connect one of the above cables If you are using a USB cable you must be running Windows 98 Me 2000 XP When using USB connection your product provides two USB modes Fast and Slow Fast is the default mode Some PC user may experience poor USB implementation in the default mode If this occurs select Slow mode to achieve successful results For details on ...

Страница 26: ...INSTALLATION 1 11 1 Installing Drum and Toner Cartridges 1 Pull the release lever to open the side cover 2 Open the front cover CAUTION Ensure that the side cover is open before opening the front cover ...

Страница 27: ...til it locks into place 4 Remove the drum cartridge from its bag and slide it into the product firmly until it locks into place completely 5 Remove the toner cartridge from its bag Gently shake the cartridge to loosen the toner Thoroughly shaking the cartridge will assure maximum copies per cartridge ...

Страница 28: ...rtridge into the product aligning the cartridge to the left of the slot until it locks into place completely 7 Turn the cartridge locking lever downwards until it locks into place 8 Close the front cover first and then the side cover next 1 2 ...

Страница 29: ... 13 To replace the drum and toner cartridges see page 9 2 and page 9 7 respectively Turning the Product On Plug one end of the supplied three wire electrical grounding type cord into the AC socket on the product and the other end into a properly grounded AC outlet WARMING UP PLEASE WAIT appears on the display indicating the product is on To view your display text in another language see page 2 2 ...

Страница 30: ...aper You can use A4 letter folio and legal size paper If you purchase an optional tray Tray 2 and attach it below the Tray 1 you can also load paper in the Tray 2 Using Tray 1 1 Pull open the Tray 1 Remove the cushion and the shipping tape 2 Push down on the pressure plate until it locks in position ...

Страница 31: ...ding position To remove and insert the rear guide turn it slightly to your right side then lift it While holding the rear guide at 70o angle insert it into the corresponding position and push it to your left side until it stands up completely 4 Prepare a stack of paper or envelope for loading by flexing or fanning them back and forth Straighten the edges on a level surface Rear guide LGL FOLIO A4 ...

Страница 32: ...INSTALLATION 1 17 1 5 Fan the paper and insert it into the tray 6 Ensure that the paper corners are under the corner snubbers Do not fill above the max fill line Corner snubber Max Fill Line ...

Страница 33: ... side of the stack Do not too tightly to press the guide the edge of the paper the guide may bend the paper 8 Close the Tray 1 Using Tray 2 Option The optional tray can also hold a maximum of 550 sheets of 20lb plain paper To load paper in the Tray 2 follow the instruction to load paper in the Tray 1 on page 3 4 Side guide ...

Страница 34: ...o support the paper You can fold them in to save space when not in use Document Input Support supports the document loaded in the document input tray Document Output Support supports the documents stacked in the document output tray Paper Output Support supports the paper stacked in the paper output tray ...

Страница 35: ...INSTALLATION 1 20 NOTE ...

Страница 36: ...2 GETTING STARTED The following topics are included Changing the Display Language Setting System ID Setting Date and Time Setting the Paper Size Setting Sounds Using Save Mode ...

Страница 37: ...e or company name will be printed at the top of each page sent from your product 1 Press Menu and then or repeatedly until SYSTEM ID appears on the display then press Enter The LCD display asks you to enter the fax number If there is a number already set the number appears Enter your fax telephone number using the number keypad You can include the symbol in the phone number by pressing the button ...

Страница 38: ...it If you want to insert a space in the name you can also use the button to move the cursor to skip the position 4 Press Enter when the name on the LCD display is correct 5 Press Stop Clear to return to Standby mode Entering Characters Using the Number Keypad As you perform various tasks you ll need to enter names and numbers For example when you set up your product you enter your name or your com...

Страница 39: ...t and the next letter appears on the LCD display 3 When you finish entering letters press Enter Keypad Character Assignment Editing Numbers or Names If you make a mistake while entering number or name press at the end of the entries to delete the last digit or press Search Delete to delete all digits you entered Then enter correct numbers or characters When the cursor is in the first digit or in t...

Страница 40: ...en the product is on and ready for fax Standby mode The time and date are printed on all faxes you send Note If power to the product is cut off for over 30 minutes when power is restored the product prompts you to reset time and date 1 Press Menu and then or repeatedly until DATE TIME appears on the display then press Enter 2 Enter the correct time and date using the number keypad Day 01 31 Month ...

Страница 41: ...the Paper Size After loading paper in the Tray1 you have to set the paper size using the control panel buttons 1 Press Menu and then or repeatedly until SYSTEM DATA appears on the display then press Enter The display shows TRAY PAPER on the top line and the available options on the bottom line 2 Use or to select the paper size you are using and press Enter to save the selection You can press the c...

Страница 42: ...red loudness Ringer Volume Alarm Sound Key Sound Speaker Control 1 Press Menu and then or repeatedly until SYSTEM SETUP appears on the display then press Enter 2 Press or to scroll through the options Press until you see the desired option then press Enter 3 Press or to display the desired status or loudness for the option you have selected You ll see the selection on the lower line of the LCD dis...

Страница 43: ...ature allows the printer to use less toner on each page Activating this mode will extend the life of the toner cartridges longer than normal mode but will reduce the print quality To turn the Toner Save mode on take the following steps 1 Press SAVE Toner The display shows the current setting on the bottom line 2 Press SAVE Toner or use the navigation buttons to change the setting To enable the Ton...

Страница 44: ...mal copy mode Power Save The Power Save mode allows the printer to reduce power consumption when it is not in actual use To turn the Power Save mode on take the following steps 1 Press SAVE Power The display shows the current setting on the bottom line 2 Press SAVE Power or use the navigation buttons to change the setting To enable the Power Save mode select ON Or select OFF to disable the mode Yo...

Страница 45: ...phone call by transmitting the document stored in memory during the time slot when the call charge is discounted To use the toll save transmission you must preset the toll save time and then send a fax by using the SAVE Toll button For details see see Using Toll Save Transmission on page 4 7 ...

Страница 46: ...edia into your product This chapter includes Selecting Print Media Paper Guidelines Loading Paper in Tray Using the Bypass Tray Setting the Paper Size for Copying Selecting Paper Tray Setting Paper Type Copying a Document Setting Copy Options Collation Copy Duplex Copy Paper Save Copying 2 up Copy ...

Страница 47: ... 182 x 257 mm A5 148 x 210 mm Folio 8 5 x 13 in YES 550 YES 550 NO 0 YES 550 NO 0 NO 0 YES 550 YES 100 YES 100 YES 100 YES 100 YES 100 YES 100 YES 100 Envelopes No 10 4 12 x 9 5 in C5 162 x 229 mm DL 110 x 220 mm B5 176 x 250 mm Monarch 3 87 x 7 5 in NO 0 NO 0 NO 0 NO 0 NO 0 YES 10 YES 10 YES 10 YES 10 YES 10 Labelsb Letter 8 5 x 11 in A4 210 x 297 mm b If you are experiencing excessive jamming fe...

Страница 48: ...r Always use paper and other media that conform with those listed on page 3 2 Use only well constructed envelopes with sharp well creased folds DO NOT use envelopes with clasps and snaps DO NOT use envelopes with windows coated lining self adhesive seals or other synthetic materials DO NOT use damaged or poorly made envelopes It is recommended that you feed special paper types one sheet at a time ...

Страница 49: ...se paper jams Exposed adhesive can also cause damage to product components Do not feed a sheet of labels through the product more than once The adhesive backing is designed for one pass through the product Do not use labels that are separating from the backing sheet or are wrinkled bubbled or otherwise damaged Loading Paper in Tray The Tray 1 can hold a maximum of 550 sheets of 20lb plain paper Yo...

Страница 50: ... you have to set the correct paper size using the control panel buttons See page 3 9 NOTES If you experience problems feeding paper place the paper in the Bypass tray When printing on the used paper from the tray you can load up to 300 sheets The printed side should be facing down and the edge without curl at the right side If you experience problems on feeding paper turn the paper around Note tha...

Страница 51: ...e summarizes the print media allowed as well as their stacking height limit Notes Always load only the print media specified in Specifications to avoid paper jams and print quality problems Do not hit the bypass tray or rest your hands on it otherwise the tray may be damaged or detached from the product Remove any curl on postcards envelopes and labels before loading them into the multi sheet bypa...

Страница 52: ... surface For transparencies hold the transparencies by the edges and avoid touching the print side Oils from your fingers that are deposited on the transparency can cause print quality problems If you are using the transparencies with paper backing insert a sheet of plaing paper on the tray before loading transparencies Doing so prevents paper jams while feeding 3 Load the print material with the ...

Страница 53: ...he stack should be under the max fill line The print media buckles if you load a stack that is too deep or push it in too far NOTE When printing on the used paper from the bypass tray the printed side should be facing up and the edge without curl at the left side If you experience problems feeding paper turn the paper around Max fill line ...

Страница 54: ... blinks 2 Use or to select the paper size you are using and press Enter to save the selection 3 To return to Standby mode press Stop Clear To set the paper size for the bypass tray take the following steps 1 Press Menu and then or repeatedly until SYSTEM DATA appears on the display then press Enter The display shows TRAY PAPER on the top line and the available options on the bottom line 2 Use to d...

Страница 55: ...atedly to select the desired paper tray If you installed an optional tray you can choose between BYPASS TRAY 1 TRAY 2 and AUTO If not you can choose between BYPASS TRAY and AUTO Setting Paper Type After loading paper in the trays you have to set the correct paper type using the control panel buttons To set the paper type for the trays take the following steps 1 Press Menu and then or repeatedly un...

Страница 56: ...he document guides to the document size 2 Press Copy Start to enter the copy mode 3 Customise the copy settings including copy contrast number of copies and copy size if necessary See Setting Copy Options on page 3 12 4 If necessary you can use special copy features such as collation and duplex copy 5 Press Copy Start to begin copying The display shows the copy processing Note If you want to cance...

Страница 57: ...ts containing mostly text MIXED Use for documents with mixed text and graphics PHOTO Use when the originals are photographs 3 Press Enter to save the selection Contrast You can adjust the contrast for an original document containing paint markings or dark images To adjust the contrast take the following steps 1 In the Copy mode press Contrast 2 Press Contrast repeatedly or use the navigation butto...

Страница 58: ...e selected number appears on the display Reduced Enlarge Copy You can select the zoom rate of copies you want from 25 to 200 To change the rate of copies 1 Press or to set the triangle symbol on the middle of the top line heads for the zoom rate 2 Enter the desired number of rate using the number keypad or the navigation buttons The selected number appears on the display Make sure that this triang...

Страница 59: ...n the ADF 2 Press Copy Start on the front panel 3 Customise the copy settings including copy contrast number of copies and copy size if necessary See Setting Copy Options on page 3 12 4 Press or repeatedly until COPY COLLATION appears in the LCD display 5 Press or button to select ON The product collates the copy job The OFF setting disables the collation The product will print all the copies of o...

Страница 60: ...GE which is the type often used with calendars 1 Load the documents to be copied in the ADF Make sure that the original document is single sided 2 Press Copy Start on the front panel 3 Customise the copy settings including copy contrast number of copies and copy size if necessary See Setting Copy Options on page 3 12 4 Press or repeatedly until DUPLEX COPY appears in the LCD display 5 Press or but...

Страница 61: ...COPYING 3 16 Paper Save Copying 2 up Copy If you press SAVE Paper before copying starts the product prints 2 pages on one sheet For details on using the Paper Save feature see page 2 9 ...

Страница 62: ...X The following topics are included Preparing Documents for Faxing How to Send a Fax Adjusting Document Settings Sending a Fax Automatically Sending a Fax Manually Confirming Transmission Using Toll Save Transmission ...

Страница 63: ...ion skin or thin paper wrinkled or creased paper curled or rolled paper torn paper Remove all staples and paper clips before feeding the document Make sure any glue ink or correction fluid on the paper is completely dry before loading the document Do not load documents containing different sizes or weights of paper How to Send a Fax 1 Adjust the document guide on the ADF to match the width of the ...

Страница 64: ... fax needs see page 4 4 Resolution to select resolution Contrast to adjust contrast 4 Use the number keypad to dial the number of the remote fax machine To enter the number you can also press a one touch button or press Speed Status and enter a speed dial number including a group dial number For details see Automatic Dialling on chapter 6 5 Press Copy Start or Enter ...

Страница 65: ...is not available if the Send from Memory option is set to ON If the Send From Memory option is set to ON the SUPER FINE resolution is automatically converted to the FINE resolution when the document is scanned into memory If the product is set to the SUPER FINE resolution and the remote fax machine does not support the SUPER FINE resolution your product will transmit using the highest resolution m...

Страница 66: ... You can see the current setting on the bottom line of the display 2 Press Image or the navigation buttons repeatedly until the desired mode appears You can choose from TEXT Use for documents containing mostly text MIXED Use for documents with mixed text and graphics PHOTO Use when the originals are photographs Sending a Fax Automatically 1 Feed the document s face down into the ADF 2 Adjust the d...

Страница 67: ...Sending a Fax Manually 1 Feed the document s face down into the ADF 2 Adjust the document settings if necessary For details see Adjusting Document Settings on page 4 4 3 Press On Hook Dial button on the control panel You hear a dial tone if the telephone line is correctly connected 4 Enter the remote fax phone number using the number keypad 5 When you hear the high pitched fax signal of the other ...

Страница 68: ...e preset time using the SAVE Toll button on the front panel Using this feature you can take advantage of lower long distance rates at night for example The toll save end time is fixed to midnight 12 00 PM Therefore the toll save time slot is determined by the start time you specify If you have set 9 00 PM for the start time the document you set to use the toll save feature will be transmitted duri...

Страница 69: ...e display 4 You can adjust the resolution and the contrast to suit your fax needs For details see page 4 4 5 Enter the number of the remote fax machine using the number keypad You can also use a one touch button or press Speed Status then use a speed dial number 6 Press Enter to confirm the number ...

Страница 70: ...llowing topics are included About Receive Mode Receiving Automatically in FAX Mode Receiving Automatically in ANS FAX Mode Receiving Manually in TEL Mode Receiving Manually Using an Extension Telephone Receiving Fax in Memory ...

Страница 71: ...tart on the control panel of your product In ANS FAX mode the answering machine answers an incoming call and the caller can leave a message on the answering machine If the fax machine senses a fax tone on the line the call automatically switches to Fax mode NOTE To use the ANS FAX mode attach an answering machine to the EXT jack on the back of your product The current receive mode is displayed whe...

Страница 72: ...eatedly until SYSTEM SETUP appears on the display then press Enter The display shows RECEIVE MODE on the top line and the current setting on the lower line 2 Press or until you see FAX on the lower line then press Enter to save the selection 3 When you receive a call the product answers the call on a specified number of rings and receives a fax automatically To change the number of rings see Syste...

Страница 73: ... the answering machine stores the message as it would normally If your product hears a fax tone on the line it automatically starts to receive fax NOTES If you have set your product to ANS FAX mode and your answering machine is switched off or no answering machine is connected to your product your product will automatically go into FAX mode after a predefined number of rings If your answering mach...

Страница 74: ...s works best when you are using an extension telephone connected to the EXT jack on back of your product You can receive a fax from someone you are talking to on the extension telephone without having to go to the fax machine When you receive a call on the extension phone and hear fax tones press the buttons 9 star nine star on the extension telephone The product receives the document Press the bu...

Страница 75: ...multitasking device it can receive faxes while you are making copies or printing If you receive a fax while you are copying or printing your product stores the incoming fax in memory Then as soon as you finish copying or printing the product automatically prints the fax ...

Страница 76: ...6 AUTOMATIC DIALLING The following topics are included One Touch Dialling Speed Dialling Group Dialling Searching for a Number in the Memory ...

Страница 77: ... number T signifies you are assigning a one touch number and xx designates the selected one touch button If a number is already stored in the location you chose the LCD display shows the number to allow you to change the number To start over with another one touch button press Stop Clear 2 Enter the number you want to store by using the number keypad and then press Enter To insert a pause between ...

Страница 78: ...ing a Fax using a One Touch Number 1 Feed the document s face down into the ADF 2 Adjust the resolution and the contrast to suit your fax needs if necessary For details see Adjusting Document Settings on page 4 4 3 Press the one touch button where you stored a number The document scans into memory 4 The fax number stored in the one touch dial location will be automatically dialled and then the doc...

Страница 79: ...one touch dial buttons make a note of the numbers on the sheet to remind you which number is stored in each button 1 Remove the clear cover and label 2 Write information on the sheet and replace the sheet and cover You may want to use pencil in case you wish to change these numbers later 3 Replace the label and clear cover ...

Страница 80: ...Enter the number you want to store by using the number keypad and press Enter To insert a pause between numbers press Redial Pause and a appears on the LCD display NOTE If you make a mistake while entering numbers press at the end of the entries to delete the last digit or press Search Delete to delete all digits you entered When the cursor is in the first digit or in the middle of the number you ...

Страница 81: ...he document s face down into the ADF 2 Adjust the document settings if necessary For details see Adjusting Document Settings on page 4 4 3 Press Speed Status on the control panel 4 Enter the speed dial number 5 When the desired number appears on the LCD display press Enter The document scans into memory 6 The fax number stored in the speed dial location will be automatically dialled then the docum...

Страница 82: ...up dial DELETE Gxxx ID where xxx designates the selected group dial number appears on the LCD display Press Enter to delete the contents in the selected number and continue or Menu to keep the old number and start over with a different number 4 The LCD display asks you to enter one touch or speed dial number Press a one touch button or enter the speed dial number you want to include in the group 5...

Страница 83: ...rompts you to enter a one touch or speed dial number 4 If you want to delete a specific speed dial number or one touch dial number from the group enter the speed dial number or press the one touch button If necessary press Shift and one touch button The LCD display shows DELETE If you want to add a new speed dial number or one touch dial number enter the desired speed dial number or press the one ...

Страница 84: ...ayed transmission page 7 2 When you come to a step in which the LCD display requests you to enter the remote fax number press Speed Status and enter the group dial number You can use only one group number for one operation Then continue the procedure to complete the desired operation Your product automatically scans the document loaded in the document tray into the memory and the product will dial...

Страница 85: ...he product s memory you will see that each entry is preceded by one of three letters T for one touch dial S for speed or G for group dial number These letters tell you how the number is stored 3 When the name and number you want appears on the LCD display press Copy Start or Enter to dial Searching with a Particular First Letter 1 Press Search Delete 2 Press the button labelled with the letter you...

Страница 86: ...ed Transmission Memory Transmission Priority Transmission Polling Confidential Transmission Confidential Receiving Adding Documents To a Scheduled Operation Cancelling a Scheduled Operation Monitoring a Dual Job Status Sending a Flash Recall R Department Control Mode ...

Страница 87: ...uct does not count the duplicates 2 Press or to search through the memory until you see the number you want on the LCD display 3 Press Copy Start or Enter to dial If a document is loaded in the ADF the product automatically begins to send Delayed Transmission You can set your product to send a fax at a later time when you will not be present 1 Feed the document s face down into the ADF 2 Adjust th...

Страница 88: ...ant to assign a name to the transmission enter the name If not skip over this step For details on how to enter the name using the number keypad see Entering Characters Using the Number Keypad on page 2 3 9 Press Enter The display shows the current time and asks you to enter the start time when the fax is to be sent 10Enter the time by using the number keypad To select AM or PM for 12 hour format p...

Страница 89: ...enter a speed dial number including a group dial number 5 Press Enter to confirm the number The display asks you to enter another fax number to send the document NOTE A single broadcast sending to multiple destinations is available for your product so the ANOTHER NO prompt does not appear if any broadcast is currently set up and is not completed 6 To enter another fax number select 1 YES and repea...

Страница 90: ...n or repeatedly until PRIORITY TX appears on the display then press Enter 4 Enter the number of the remote machine using the number keypad To enter the number you can also press a one touch button or press Speed Status and enter a speed dial number 5 Press Enter to confirm the number The display asks you to enter a name 6 If you want to assign a name to the transmission enter the name If not skip ...

Страница 91: ...r fax machine When you secure your product in this manner only those who know the poll code can poll your product 1 Feed the document s face down into the ADF 2 Adjust the document settings if necessary For details see Adjusting Document Settings on page 4 4 3 Press Menu and then or repeatedly until POLLING appears on the display then press Enter 4 Press Enter when you see TX POLL on the LCD displ...

Страница 92: ... NOTE If you have previously set the receive mode to other than FAX mode the product automatically switches to FAX mode automatic receiving when set to be polled Delay RX Poll You can set your product to automatically receive documents from the unattended remote fax machine now or at a later time This feature permits unattended polling in the evening hours when telephone rates are lower NOTE The r...

Страница 93: ...emote machine 7 Enter the time using the number keypad Use or to select AM or PM in 12 hour mode If you set a time earlier than the current time your product call the number at that time on the following day Or To call the remote fax machine s immediately skip over this step 8 Press Enter when the time appears correctly on the display or without entering the time The display asks you to enter a 4 ...

Страница 94: ... you to enter a two digit mailbox number Enter the mailbox number using the number keypad and press Enter Note A mailbox must be pre assigned at the remote fax machine and the remote machine must be Samsung product 5 Dial to the remote fax number using the number keypad To enter the number you can also press a one touch button or press Speed Status and enter a speed dial number 6 Press Enter If yo...

Страница 95: ... If you do not want to assign the name you can skip this setup Setting up Mailbox for Confidential Receiving 1 Press Menu and then or repeatedly until MAIL BOX appears on the display then press Enter The LCD prompts you to set up or print a mail box 2 Press 1 to set up information for confidential receiving The LCD prompts you to enter a number 1 10 of the confidential mailbox 3 Enter a number of ...

Страница 96: ... to the mailbox enter the name If not skip over this step 8 Press Enter The LCD returns to Standby mode Printing Received Confidential Documents When you receive a confidential document the fax machine displays MAIL total number received and the mailbox name in the lower line of the display 1 Press Menu and then or repeatedly until MAIL BOX appears on the display then press Enter The LCD prompts y...

Страница 97: ...r repeatedly until you see the operation to which you want to add documents and press Enter The product automatically stores the documents in the memory and the display shows the memory capacity and the number of pages 6 After storing the product displays the numbers of total pages and added pages for about 2 seconds and then returns to Standby mode Cancelling a Scheduled Operation 1 Press Menu an...

Страница 98: ...he display of the other operation Each time you press Speed Status the current status of the two operations displays alternatively Sending a Flash Recall R Some special phone services require a switch hook signal for proper operation For example if you have call waiting you can put a call on hold and take a second call on the same line by pressing the Flash Recall R button 1 When you are on the te...

Страница 99: ...8 digit number for the department Unless correct department code is entered fax machine s operation except automatic receiving can not be accessed 1 Press Menu and then or repeatedly until DEPARTMENT CODE appears on the display then press Enter 2 Enter the desired master code using the number keypad Press Enter then re enter the master code to confirm the code is correct If you have registered the...

Страница 100: ...ter 2 Enter the master code using the number keypad then press Enter If you enter wrong code CODE MISMATCH TRY AGAIN appears in the display Try again with the correct code 3 Press or repeatedly until PRINT appears on the display and press Enter 4 If you want to print Department Code list press Enter when DEPT CODE is displayed on the lower line The Department Code list shows all the Department cod...

Страница 101: ...he master code using the number keypad then press Enter If you enter wrong code CODE MISMATCH TRY AGAIN appears in the display Try again with the correct code 3 Press Enter when MANAGEMENT appears on the lower line of the display The LCD display shows 4 To enable the department control mode press 1 To disable the department control mode press 2 5 Press Enter To return to Standby mode press Stop Cl...

Страница 102: ... the department journal Press 2 to clear the department code 6 If you pressed 2 the LCD prompts you to select one between ALL and EACH If you select ALL all of the department codes is cleared If you select EACH the LCD prompts you to enter the desired Department code number When you enter the number and press Enter the number is cleared 7 After the selected information is cleared the product retur...

Страница 103: ... 5 Select one between 1 DEL and 2 CHANGE 6 If you press 1 the master code is deleted If you press 2 the LCD prompts you to enter new master code 7 Enter new master code and press Enter The LCD prompts you to enter the code again Enter the code again 8 Press Enter and the master code is changed To return to Standby mode press Stop Clear ...

Страница 104: ...8 ADDITIONAL FEATURES The following topics are included Printing Reports System Data Settings Setting Prefix Dial Number Setting Fax Duplex Clearing Memory ...

Страница 105: ...ll OFF You can print this report manually at any time you want Schedule Job Information This list shows the document currently stored for Delayed transmission Priority transmission and TX or Delay RX polling The list shows the starting time type of operation etc Phone Book List This list shows all of the numbers currently stored in the product s memory as one touch dial speed dial group dial numbe...

Страница 106: ... is printed out automatically when power is restored after a power failure if there occurs any data loss due to the power failure NOTE The list you have set to print out automatically will not print out when there is no paper loaded or a paper jam has occurred Printing List 1 Press Menu and then or until you find the following lists TX CONFIRM Message Confirmation SCHEDULE JOB Schedule Information...

Страница 107: ...he display shows the first system data option TRAY PAPER on the upper line of the LCD display 2 Scroll through the options by pressing or repeatedly 3 When the option you want appears on the display choose the desired status by pressing or repeatedly or enter the desired value using the number keypad If the available choices are numbered you can press the corresponding number key to select the des...

Страница 108: ...ommunications operations including time and dates Optional settings are ON or OFF RECEIVE CODE The Receive Code allows you to initiate fax reception from an extension phone plugged into the EXT jack on the back of the product If you pick up the extension phone and hear fax tones enter the Receive Code The Receive Code is preset to 9 at the factory Settings range from 0 to 9 POWER SAVE The power sa...

Страница 109: ...margin and the RX Reduction feature is turned ON it will be reduced to fit into the appropriate size paper Discard does occur If the Auto Reduction feature is turned OFF or fails the data within the margin will be discarded Settings range from 0 to 30 mm REDIAL INTERVAL Your product can automatically redial a remote fax machine if it was busy Intervals from 1 to 15 minutes can be entered REDIALS S...

Страница 110: ...r the desired number using the number keypad then press Enter 4 To return to Standby mode press Stop Clear Setting Fax Duplex With this option enabled you can print 2 sided fax pages You can select LONG EDGE or SHORT EDGE according to the desired binding orientation Setting OFF turns the feature off 1 Press Menu and then or repeatedly until SYSTEM SETUP appears on the display then press Enter You ...

Страница 111: ...uct s memory SYSTEM DATA restores all the user selectable options to the factory default PHONEBK MEMORY clears the speed dial or group dial numbers stored in the memory In addition all the Schedule Job operations you have reserved are also cancelled TX RX JOURNAL clears all records of transmissions and receptions 3 Press Enter The selected memory is cleared and the display asks you to continue cle...

Страница 112: ...g topics are included Expected Cartridge Life Replacing the Toner Cartridge Setting to Notify Toner Low Adjusting Shading Cleaning the Drum Replacing the Drum Cartridge Consumables and Replacement Parts Replacing ADF Rubber Pad ...

Страница 113: ...umber may vary according to the print density of the page you print If you print a lot of graphics you may need to change the cartridge more often Replacing the Toner Cartridge When the toner cartridge is near the end of its life white streaks or hue change will occur The LCD displays warning message TONER LOW You can temporarily re establish the print quality by re distributing the remaining tone...

Страница 114: ...tridge NOTE If the toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric 5 Reinstall the cartridge and turn the cartridge locking lever downwards 6 Close the front cover then the side cover The display shows NEW TONER 1 YES 2 NO 7 Select NO by pressing 2 The product returns to Standby mode This is typically successful one time onl...

Страница 115: ...ONER EMPTY Take the following steps to replace the toner cartridge 1 Open the side cover then the front cover Make sure that the side cover must be open to open the front cover 2 Turn the cartridge locking lever upwards to release the toner cartridge 3 Pull the used cartridge out NOTE Help the environment by recycling your used toner cartridge Refer to the recycling brochure packed with the toner ...

Страница 116: ...dge in until it locks in place 6 Turn the cartridge locking lever downwards until it locks in place NOTE If your machine automatically recognises the replaced cartridge you can skip following 7 and 8 steps 7 Close the front cover then the side cover The display shows NEW TONER 1 YES 2 NO 8 Select YES by pressing 1 The product returns to Standby mode ...

Страница 117: ...er If you select OFF you can not use this feature 4 Enter the customer telephone number using number keypad You can enter the number up to 46 digits 5 Enter the customer name and press Enter You can enter the character up to 20 digits 6 Enter the service telephone number which machine sends Notification fax message to the fax in service 7 Press Enter and enter the serial number of the machine You ...

Страница 118: ...d then or repeatedly until MAINTENANCE appears on the display then press Enter 3 Press or button until CLEAN DRUM appears on the lower line of the display Press Enter 4 The product prints out a cleaning page Toner particles on the drum surface are fixed to the paper Repeat printing three or four times Replacing the Drum Cartridge The useful life of the drum cartridge is approximately 15 000 copies...

Страница 119: ...over 2 Turn the cartridge locking lever upwards to unlock the toner cartridge then pull the toner cartridge out NOTE The toner cartridge must be removed to replace the drum cartridge 3 Pull the used drum cartridge NOTE Help the environment by recycling your used drum cartridge Refer to the recycling brochure packed with the drum cartridge for details ...

Страница 120: ...Close the front cover and the side cover The LCD displays NEW DRUM 1 YES 2 NO 7 Select YES by pressing 1 The product returns to Standby mode If the drum cartridge does not work properly and it is required to replace with a new one before DRUM WARNING or DRUM EMPTY appears on the display replace the drum cartridge as described above then take the following steps to reset the drum counter 1 Press Me...

Страница 121: ...m cartridges roller and fuser unit to mainatin top performance and avoid print quality problems and paper feed problems resulting from worn parts The following items should be replaced after you have printed a specified number of pages See the table below The purchase the consumables and replacement parts contact Samsung dealer or the place where you bought your product We strongly recommed that i...

Страница 122: ...ing ADF Rubber Pad You can purchase the ADF rubber assembly from Samsung dealer or the place where you bought your product 1 Open the ADF top cover 2 Squeeze the tab at the bottom of the ADF rubber assembly and then pull it out ...

Страница 123: ...MAINTENANCE 9 12 3 Insert the tabs at the top of the new ADF rubber assembly into the slots and then push it down until it locks into position ...

Страница 124: ...10 TROUBLESHOOTING This chapter gives helpful information for what to do if you encounter an error This chapter includes Document Jams Paper Jams LCD Error Messages Solving Problems ...

Страница 125: ...through the ADF DOCUMENT JAM appears in the display Details for clearing the document misfeeds are given below Input Misfeed 1 Open the ADF top cover 2 Pull the document gently to the right and out of the ADF 3 Close the ADF top cover Then feed the documents back into the ADF ...

Страница 126: ...ly Paper Feed Area If jammed in the paper feed area PAPER JAM0 appears in the display 1 Remove the tray After you pull it out completely lift the front part of the tray slightly up to release the tray from the product 2 Remove the jammed paper by gently pulling it straight out If you remove the jammed paper here open the side cover then close it to clear PAPER JAM message on the display ...

Страница 127: ...to open the side cover 4 Carefully remove the misfeed paper in the direction shown NOTE Do not touch the shiny drum cartridge surface Scratches or smudges will result in poor copy qualit 5 Close the cover and insert the tray Lower the rear part of the tray to align the rear edge to the corresponding slot of the machine then insert it completely ...

Страница 128: ...e when removing paper from the product 1 Press the release lever to open the side cover 2 Pull down the fuser lever as shown below This will release pressure on the paper NOTE Do not pull paper up through the fusing unit Unfused toner may adhere in the area resulting in smudged copies 3 Remove the jammed paper in the direction shown ...

Страница 129: ...ROUBLESHOOTING 10 6 4 Push up the fuser lever then close the side cover If the jammed paper is not seen at step 3 take the following steps 1 Remove two screws from the cover located above the side cover ...

Страница 130: ...LESHOOTING 10 7 10 2 Hold the cover and remove it from the product 3 Carefully remove the jammed paper 4 Replace the cover located above the side cover 5 Push up the fuser lever and then close the side cover ...

Страница 131: ...Paper Exit Area If jammed in the paper exit area PAPER JAM 2 appears in the display 1 Press the release lever to open the side cover 2 Open the front cover 3 Pull down the fuser lever This will release pressure on the paper ...

Страница 132: ...Turn the jam remove lever in the direction of the arrow to move the paper to the exit area then gently pull the paper out through the exit area 5 Push up the fuser lever 6 Turn the jam remove lever back to the original position ...

Страница 133: ...ide cover 2 Remove the jammed paper Then close the side cover Bypass Jam BYPASS JAM appears in the display when the machine does not detect paper in the bypass tray due to no paper or improper paper loading when you try to print using the bypass tray BYPASS JAM also may occur when the paper is not properly fed into the machine through the bypass tray In that case pull the paper out of the product ...

Страница 134: ...TROUBLESHOOTING 10 11 10 Paper Jam in the Optional Tray 2 1 Pull the optional tray out of the printer 2 If you see the paper jammed remove the paper from the tray ...

Страница 135: ...tray half way out of the printer and open the side cover and pull the jammed paper out 4 Slide the trays back into the printer Printing can be resumed If the problem consists unplug all cables from the machine Remove the optional tray from the machine as shown Then remove the jammed paper ...

Страница 136: ...ife Replace the drum cartridge See page 9 7 FUSER ERROR There is a problem in the fuser unit Unplug the power cord and plug it back in If the problem still persists please call for service LINE ERROR Your product cannot connect with the remote machine or has lost contact because of a problem on the phone line Try again If failure persists wait an hour or so for the line to clear then try again Or ...

Страница 137: ... of the tray Clear the jam See page 10 3 PAPER JAM 1 Paper has jammed in the fuser area Clear the jam See page 10 5 PAPER JAM 2 Paper has jammed in the paper exit area Clear the jam See page 10 8 COMM ERROR The machine has problem in Communication A problem with the facsimile communucation has occurred Ask the sender to try again RETRY REDIAL The product is waiting for a specified time interval to...

Страница 138: ...lure Report will be printed automatically when the power is restored STOP PRESSED The user pressed the Stop button during transmission IF necessary try again the operation GROUP NOT AVAILABLE You have tried to select a group location where only a single location number can be used Group Location Feature is not available NO NOT ASSIGNED The one touch or speed dial location you tried to use has no n...

Страница 139: ...into the Copy mode by pressing Copy Start Copies are too light or too dark If the original is light use the Contrast button to darken the background of the copies If the original is dark use the Contrast button to lighten the background of the copies Smears lines marks or spots on copies If detects are on the original press the Contrast button to lighten the background of your copies Copy image is...

Страница 140: ... cartridge Remove the toner cartridge Shake the toner cartridge and tap along the top of the toner cartridge over a waste receptacle Take care not to touch the exposed toner on the left side of the cartridge Fewer copies from the toner cartridge than expected Originals contain pictures solids or heavy lines Originals are forms newsletters books etc The product is being turned on and off frequently...

Страница 141: ...uct Make sure that the document is not wrinkled and you are putting it in correctly Check the document is the right size not too thick or thin Make sure that the ADF top cover is firmly closed You cannot receive faxes automatically The FAX mode should be selected Is there paper in the cassette Check if the display shows MEMORY FULL Your product cannot receive faxes manually Did you hang up the han...

Страница 142: ...ls to make a connection with another fax machine The other fax machine may be turned off out of paper or cannot answer incoming calls Speak with the other machine operator and ask them to sort out the problem You cannot store a document in the memory There may not be enough memory to store the document If the display shows a MEMORY FULL message delete any documents you no longer need from the memo...

Страница 143: ...e sure that the print job is being sent to the correct port For Example LPT1 Your product does not print continued The toner and drum cartridges are not installed properly Check that the toner and drum cartridges are installed properly The printer driver may not be installed properly Reinstall the software The parallel port cable specifications may not be correct Use the IEEE 1284 parallel port ca...

Страница 144: ...y mode Printing is too slow The computer parallel port may not be set for high speed communications If your computer is equipped with an ECP parallel port enable this mode of operation Refer to the Enabling High Speed Printer Communications section and your PC s user guide If using Windows 9x Me the spool setting may be set incorrectly Point to the Start and then click Settings then Printers Click...

Страница 145: ...n packages of paper until necessary so that the paper does not absorb too much moisture from the air Printing over uneven surfaces If printing onto envelopes change your printing layout to avoid printing over areas that have overlapping seams on the reverse side Missing characters The paper may be too damp Try printing with a different batch of paper Do not open packages of paper until necessary s...

Страница 146: ...284 standard The scanner is configured incorrectly Check scan setting in the SmarThru Configuration or the application you want to use to make certain that the scanner job is being sent to the correct port for example LPT1 The unit scans very slowly Graphics are scanned more slowly than text Communication speed becomes slow in scan mode because of the large amount of memory required to analyse and...

Страница 147: ...TROUBLESHOOTING 10 24 NOTE ...

Страница 148: ...11 APPENDIX This chapter includes General Specifications Facsimile Specifications Installing Option Tray ...

Страница 149: ...ost Card 4x6 HagaKi Envelope 7 3 4 Envelope COM 10 Envolope DL Envelope C5 Min 3 9 x 5 8 inches 98 x 148 mm weight 60 120 g m2 16 32 lb Duplex recording paper type A4 Letter Plan Paper Legal weight 75 90 g m2 20 24 lb Recording paper capacity for Tray1 2 550 sheets weight 75 g m2 20 lb for Bypass Tray 100 sheets weight 75 g m2 20 lb Automatic document feeder Up to 50 pages 20 lb or 75 g m2 Consuma...

Страница 150: ...s Toner cartridge life 6 000 sheets 5 coverage A4 Basic data Drum cartridge life 15 000 sheets 5 coverage A4 Basic data SET Dimension WxDxH 22 0 x 17 0 x 18 1 inches 560 x 433 x 459 mm Weight Net 22 5 Kg including consumables Gross 26 5 Kg including consumables accessories and package Package Weight Paper 2 7 Kg Plastic 0 7 Kg ...

Страница 151: ...bps with fall back Transmission speed Approx 3 seconds page Transmission time applies to memory transmission of text data with ECM compression using only ITU T No 1 Chart Scanning speed Approx 1 5 seconds letter at standard fax resolution mode Resolution Standard 203x98 dpi Fine 203x196 dpi Superfine 300x300 dpi User Memory 8 MB 640 pages Halftone 256 levels Auto dialer One touch dialling registra...

Страница 152: ...the machine with the optional tray and lower it into place on the tabs and connector 4 Load paper in the optional tray For information on loading paper in the tray see page 3 4 5 If you unpluged the cables at step 1 reconnect the cables NOTE To print from the optional tray the Msys 835P SF 835P users must configure the MFP driver from your application prior to printing To access the MFP driver ple...

Страница 153: ...APPENDIX 11 6 NOTE ...

Страница 154: ...mables 9 10 contrast for copy 3 12 for fax 4 5 copy page 3 13 copy zoom 3 13 D date change 2 5 delayed TX 7 2 department control manage 7 16 print 7 15 set 7 14 discard size set 8 5 document jam 10 2 prepare for fax 4 2 document load 4 2 drum clean 9 7 install 1 11 replace 9 7 dual job 7 13 duplex copy 3 15 E ecm mode set 8 5 error 10 13 F fax duplex 8 7 fax mode 5 3 flash 7 13 front cover 1 4 G g...

Страница 155: ...aper tray select 3 10 paper type 3 2 paper type set 3 10 pause 2 5 phonebook print 8 2 poll 7 6 power save 2 9 power save set 8 5 prefix dial set 8 7 printer cable connect 1 10 priority TX 7 5 R redial 7 2 redial set 8 5 resolution for fax 4 4 ringer volume 2 7 RX code set 8 5 RX journal print 8 2 RX reduction set 8 5 S schedule job print 8 2 send from memory set 8 5 Setting 2 2 shade adjust 9 6 s...

Страница 156: ...Home Visit us at www samsungelectronics com fax P N JC68 00902A Rev 1 00 ...

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