40
English
Troubl
eshooting and inf
ormation c
ode
Troubleshooting and information code
Troubleshooting
If you have any of the problems listed below try the solutions given.
Problem
Cause
Action
General
The buttons cannot
be pressed properly.
Foreign matter may be
caught between the buttons.
Remove the foreign matter and
try again.
For touch models: Moisture
is on the exterior.
Wipe the moisture from the
exterior.
Child lock is activated.
Deactivate Child lock.
The time is not
displayed.
The Eco (power-saving)
function is set.
Turn off the Eco function.
The microwave oven
does not work.
Power is not supplied.
Make sure power is supplied.
The door is open.
Close the door and try again.
The door open safety
mechanisms are covered in
foreign matter.
Remove the foreign matter and
try again.
The microwave
oven stops while in
operation.
The user has opened the
door to turn food over.
After turning over the food, press
the
Start/+30s
button again to
start operation.
The power turns off
during operation.
The microwave oven
has been cooking for an
extended period of time.
After cooking for an extended
period of time, let the microwave
oven cool.
The cooling fan is not
working.
Listen for the sound of the cooling
fan.
Trying to operate the
microwave oven without
food inside.
Put food in the microwave oven.
There is not sufficient
ventilation space for the
microwave oven.
There are intake/exhaust outlets
on the front and rear of the
microwave oven for ventilation.
Keep the gaps specified in the
product installation guide.
Several power plugs are
being used in the same
socket.
Designate only one socket to be
used for the microwave oven.
Problem
Cause
Action
There is a popping
sound during
operation, and the
microwave oven
doesn't work.
Cooking sealed food or using
a container with a lid may
causes popping sounds.
Do not use sealed containers as
they may burst during cooking due
to expansion of the contents.
The microwave oven
exterior is too hot
during operation.
There is not sufficient
ventilation space for the
microwave oven.
There are intake/exhaust outlets
on the front and rear of the
microwave oven for ventilation.
Keep the gaps specified in the
product installation guide.
Objects are on top of the
microwave oven.
Remove all objects on the top of
the microwave oven.
The door cannot be
opened properly.
Food residue is stuck
between the door and
microwave oven interior.
Clean the microwave oven and
then open the door.
Heating including the
Warm function does
not work properly.
The microwave oven may
not work, too much food is
being cooked, or improper
cookware is being used.
Put one cup of water in a
microwave-safe container and run
the microwave for 1 - 2 minutes to
check whether the water is heated.
Reduce the amount of food and start
the function again. Use a cooking
container with a flat bottom.
The thaw function
does not work.
Too much food is being
cooked.
Reduce the amount of food and
start the function again.
The interior light is
dim or does not turn
on.
The door has been left open
for a long time.
The interior light may
automatically turn off when the
Eco function operates. Close
and reopen the door or press the
Stop/Eco
button.
The interior light is covered
by foreign matter.
Clean the inside of the microwave
oven and check again.
A beeping sound
occurs during
cooking.
If the Auto Cook function
is being used, this beeping
sound means it's time to
turn over the food during
thawing.
After turning over the food, press
the
Start/+30s
button again to
restart operation.
Содержание MC32D 7736K Series
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