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Data Service
There is something wrong
with the TV.
Try this!
Why am I getting on-
screen messages when I
haven't selected the Data
Service option?
If
Auto Run Data Service
is set to
On
, messages will automatically appear on
the screen when you watch a broadcast that supports the Data Service. If the
broadcast doesn't support the Data Service, no messages will appear on the
screen.
If you do not wish to receive Data Service messages, disable
Auto Run Data
Service
.
How do I hide Data
Service messages?
On the Samsung Smart Control, press and hold the
RETURN
button. On a
standard remote control, press the
EXIT
button. The messages hide. If you do
not wish to receive Data Service messages, disable
Auto Run Data Service
.
How do I use the Data
Service?
Enabling the Auto Run Data Service option automatically displays messages on
the screen whenever you watch a broadcast that supports the Data Service. You
can press the corresponding buttons shown on the screen to access additional
features and functions offered by that broadcast.
What is an interactive
service and how does it
work?
Interactive services include viewer surveys, quizzes, ticket requests, product
purchases, and other interactions between the viewer and the TV station.
Generally, you will need to set up an account with the broadcaster and log in
to the account in order to enjoy the interactive services they offer. Note that
interactive services are only available when your TV is connected to the Internet.
In addition, T-Commerce requires that you have a certificate.
Copy your certificate from the computer to a USB device and connect that
device to the TV. (Interactive services are not being offered yet. The actual
service launch date varies depending on the broadcaster.)
A message displays
"Receiving" but no
change happens.
This indicates an error has occurred while receiving data. An execution error
message will also appear on the screen. If this happens, try again.
Nothing is displayed on
the screen after the Data
Service is launched.
The Data Service may be initializing or the signal may have been severed by the
broadcaster.
What is Blur Reduction?
The Data Service can cause the same screen to appear and create a blur. Blur
Reduction prevents this blurring effect. If you see a message saying that the
Data Service is about to terminate because of
Auto Protection Time
, press any
button. This will keep the Data Service running.
