160
Other Issues
There is something
wrong with the TV.
Try this!
The TV is hot.
Watching TV for an extended period of time causes the panel to generate heat. The
heat from the panel is dissipated through internal vents running along the top of the
TV. The bottom, however, may feel hot to the touch after extended use. Children
watching TV need constant adult supervision to prevent them from touching the TV.
This heat, however, is not a defect and does not affect the TV's functionality.
The picture won’t display
in full screen.
HD channels will have black bars on either side of the screen when displaying
upscaled SD (4:3) content.
Black bars will appear at the top and bottom of the screen when you watch movies
that have aspect ratios different from your TV.
Adjust the picture size options on your external device or set the TV to full screen.
The "Mode Not
Supported" message
appears.
The output resolution of the attached device is not supported by the TV. Check the
TV's supported resolutions accordingly.
The Captions item in the
TV menu is grayed out.
You cannot select the
Caption
menu if you have selected a source connected to the
TV via HDMI or Component. To view captions, turn on the external device's caption
function.
The TV smells of plastic.
This smell is normal and will dissipate over time.
The
Signal Information
option under
Self
Diagnosis
isn't activated.
Verify that the current channel is a digital channel.
The
Signal Information
is only available for digital channels.
The TV is tilted to the
side.
Remove the base stand from the TV and reassemble it.
The
Broadcasting
option
has been deactivated.
Broadcasting
is only available when the
Source
is set to
TV
.
The
Broadcasting
menu cannot be accessed while watching TV using a cable box or
satellite receiver.
The settings are lost after
5 minutes or every time
the TV is turned off.
If the
Use Mode
is set to
Store Demo
, the TV's audio and video settings are
automatically reset every 5 minutes.
Change the
Use Mode
(
Support
>
Use Mode
) to
Home Use
.
There is an intermittent
loss of audio or video.
Check the cable connections and reconnect them.
Loss of audio or video can be caused by using overly rigid or thick cables.
Make sure the cables are flexible enough for long term use. If you are mounting the
TV to a wall, we recommend using cables with 90-degree connectors.
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