152
153
There is a problem with the screen
Testing the Picture
Support
>
Self Diagnosis
>
Picture Test
Try Now
Select
Support
>
Self Diagnosis
>
Picture Test
. The Picture Test displays a high definition picture to
examine the screen for flaws and issues. If the test fails to identify a problem, there may be a problem
with an external device or the signal strength.
"
If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact
Samsung’s Call Center for assistance.
"
If the test picture is displayed properly, there may be a problem with the external device. Please check the
connections. If the problem persists, check the signal strength or refer to the external device’s user manual.
There is something
wrong with the TV.
Try this!
Flickering and Dimming
If your Samsung Television is flickering or dimming sporadically, you may need to
disable some of the energy efficiency features. Disable
Energy Saving
(
System
>
Eco
Solution
>
Energy Saving
) or
Eco Sensor
(
System
>
Eco Solution
>
Eco Sensor
).
Component Connections/
Screen Color
If the color on your Samsung television screen is not correct or the black and white
colors are off, run
Picture Test
(
Support
>
Self Diagnosis
>
Picture Test
).
If the test results indicate that the problem is not caused by the TV, do the following:
●
Confirm that the TV's video input connectors are connected to the correct external
device video output connectors.
●
Check the other connections as well. If the TV is connected to an external device
via a component cable, confirm that the Pb, Pr, and Y jacks are plugged into their
proper connectors.
Screen Brightness
If the colors on your Samsung TV are correct but just a little too dark or bright, try
adjusting the following settings first.
●
Go to the
Picture
menu and adjust the
Backlight
Contrast
,
Brightness
,
Sharpness
,
Color
, and
Tint (G/R)
settings.
Auto Motion Plus/Blur
If you notice ghosting or blurring on the screen, use the
Auto Motion Plus
option
(
Picture
>
Picture Options
>
Auto Motion Plus
) to resolve the issue.
"
For the LED H5500, H5800, J5800 series models, you can resolve the issue using
the
LED Clear Motion
(
Picture
>
Picture Options
>
LED Clear Motion
).
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