Heat Pump Installation Guide
11
Warranty
Registration Procedure
A Samsung accredited installer to..
Warranty Procedure
5
WARRANTY
REGISTRATION PROCEDURE
WARRANTY PROCEDURE
6
Complete installation
& Commissioning
End user calls a/c
engineer/Samsung
Samsung
Internal approval
a/c engineer
calls distributor
1
1
4
4
Samsung entitlement /
document checks
6
Warranty work
completed
Prepare info
and documents
Make claim
on GSPN
Samsung internal
checks
Claim paid
9
10
11
12
13
2
2
5
5
7
8
3
3
Provide Commissioning &
Maintenance documents
a/c engineer
verifies fault
With help from distributor,
Request registration
with Samsung
a/c contacted
& sent to site
End user Customer is
welcomed & contacted
Distributor contacts
Samsung & logs call
Service order sent to
Service Partner
(inc labour contribution)
Complete
warranty work
A samsung accredited installer to...
Performing Warranty Work
Registration with Samsung must occur within 28 days of Commissioning date.
Warranty Reimbursement (by distributor/service partner)
Contact 03307262677 or [email protected] for Commissioning and maintenance documentation as required.
Work should only be carried out following the issue of a Service Order (SO) number.
Any Parts required should be ordered on GSPN by a distributor using the SO and a distributor will prepare
the claim for Labour and parts following repair. Once paid the distributor pays the installer the labour allowance.
5
WARRANTY
REGISTRATION PROCEDURE
WARRANTY PROCEDURE
6
Complete installation
& Commissioning
End user calls a/c
engineer/Samsung
Samsung
Internal approval
a/c engineer
calls distributor
1
1
4
4
Samsung entitlement /
document checks
6
Warranty work
completed
Prepare info
and documents
Make claim
on GSPN
Samsung internal
checks
Claim paid
9
10
11
12
13
2
2
5
5
7
8
3
3
Provide Commissioning &
Maintenance documents
a/c engineer
verifies fault
With help from distributor,
Request registration
with Samsung
a/c contacted
& sent to site
End user Customer is
welcomed & contacted
Distributor contacts
Samsung & logs call
Service order sent to
Service Partner
(inc labour contribution)
Complete
warranty work
A samsung accredited installer to...
Performing Warranty Work
Registration with Samsung must occur within 28 days of Commissioning date.
Warranty Reimbursement (by distributor/service partner)
Contact 03307262677 and Commissioning and maintenance documentation as required.
Work should only be carried out following the issue of a Service Order (SO) number.
Any Parts required should be ordered on GSPN by a distributor using the SO and a distributor will prepare
the claim for Labour and parts following repair. Once paid the distributor pays the installer the labour allowance.
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Страница 49: ...Heat Pump Installation Guide 49 Electrical Diagram ...
Страница 74: ...www jouleuk co uk www joule ie 74 Controller Symbols ...
Страница 76: ...www jouleuk co uk www joule ie 76 Button Functions ...
Страница 83: ...Heat Pump Installation Guide 83 Figure 1 1 Air Source Heat Pump Unplumbed Smartplumb 1 Heating 1 DHW ...
Страница 84: ...www jouleuk co uk www joule ie 84 Figure 1 2 Air Source Heat Pump Unplumbed Smartplumb 2 Heating 1 DHW ...
Страница 85: ...Heat Pump Installation Guide 85 Figure 1 3 Air Source Heat Pump Unplumbed High Gain Indirect 1 Heating 1 DHW ...
Страница 86: ...www jouleuk co uk www joule ie 86 Figure 1 4 Air Source Heat Pump Unplumbed High Gain Indirect 2 Heating 1 DHW ...
Страница 87: ...Heat Pump Installation Guide 87 Figure 1 5 Air Source Heat Pump Pre Plumbed Smartplumb 1 Heating 1 Cooling ...
Страница 89: ...Heat Pump Installation Guide 89 ...