Troubleshooting
133
O
ut
g
oin
g
calls
are
not
connecte
d
Ensure that you have pressed the Dial key.
●
Ensure that you have accessed the right cellular network.
●
I
ncomin
g
calls
are
not
connecte
d
Ensure that your device is turned on.
●
Ensure that you have accessed the right cellular network.
●
O
thers
cannot
hear
y
ou
s
p
ea
k
in
g
on
a
call
Ensure that you are not covering the built-in microphone.
●
Ensure that the microphone is close to your mouth.
●
I
f using a headset, ensure that it is properly connected.
●
A
u
d
io
q
ualit
y
is
p
oor
Ensure that you are not blocking the device’s internal
●
antenna.
When you are in areas with weak signals or poor reception,
●
you may lose reception. Move to another area and try
again.
W
hen
d
iallin
g
from
contacts
,
the
call
is
not
connecte
d
Ensure that the correct number is stored in the contact list.
●
Re-enter and save the number, if necessary.
●
T
he
d
evice
b
ee
p
s
an
d
the
b
atter
y
icon
is
em
p
t
y
Your battery is low. Recharge the battery to continue using
the device.