Settings
105
Before
resetting
your
device:
1.
Verify
that
the
information
you
want
to
keep
has
transferred
to
your
storage
area.
2.
Log
in
to
your
Account
and
confirm
your
user
name
and
password.
To
reset
your
device:
1.
From
Settings,
tap
General
management
>
Reset
>
Factory
data
reset
.
2.
Tap
Reset
and
follow
the
prompts
to
perform
the
reset.
3.
When
the
device
restarts,
follow
the
prompts
to
set
up
your
device.
Factory
reset
protection
When
you
sign
in
to
a
Account
on
your
device,
Factory
Reset
Protection
is
activated.
Factory
Reset
Protection
(FRP)
prevents
other
people
from
using
your
device
if
it
is
reset
to
factory
settings
without
your
permission.
For
example,
if
your
device
is
lost
or
stolen
and
a
factory
data
reset
is
performed,
only
someone
with
your
Account
username
and
password
can
use
the
device.
You
will
not
be
able
to
access
the
device
after
a
factory
data
reset
if
you
do
not
have
your
Account
username
and
password.
CAUTION
Before
sending
your
device
to
Samsung
or
taking
it
to
a
Samsung-
authorized
service
center,
remove
your
Account
and
then
perform
a
factory
data
reset.
For
more
information,
visit
Enable
factory
reset
protection
Adding
a
Account
to
your
device
automatically
activates
the
FRP
security
feature.
Disable
factory
reset
protection
To
disable
FRP,
remove
all
Accounts
from
the
device.
1.
From
Settings,
tap
Accounts
and
backup
>
Accounts
>
Account]
.
2.
Tap
Remove
account
.
