Troubleshooting
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The device beeps and the battery icon is empty
Your battery is low. Recharge the battery to continue using
the device.
The battery does not charge properly or the device
turns off
If the battery will no longer charge completely, you need to
replace it with a new battery. Take your device to your local
Samsung Service Centre.
Your device is hot to the touch
When you use applications that require more power or use
applications on your device for an extended period of time,
your device may feel hot to the touch. This is normal and
should not affect your device’s lifespan or performance.
Error messages appear when launching the camera
Your Samsung mobile device must have sufficient available
memory and battery power to operate the camera
application. If you receive error messages when launching the
camera, try the following:
●
Charge the battery.
●
Free some memory by transferring files to a PC or deleting
files from your device.
●
Restart the device. If you are still having trouble with
the camera application after trying these tips, contact a
Samsung Service Centre.