Before contacting a service center
Appendixes
110
Situation
Suggested remedies
The flash fires
unexpectedly
The flash may fire due to static electricity. The camera
is not malfunctioning.
The date and time are
incorrect
Set the date and time in the display settings. (p. 96)
The display or buttons do
not work
Remove the battery, and then insert it again.
The camera display
responds poorly
If you use your camera at very low temperatures,
it may cause the camera screen to malfunction or
discolor. For better performance of your camera
screen, use your camera in moderate temperatures.
The memory card has an
error
•
Turn off your camera, and then turn it on again.
•
Remove your memory card, and then insert it again.
•
Format your memory card.
See “Cautions when using memory cards” for more
detail. (p. 104)
Cannot play back files
If you change the name of a file, your camera may
not play the file (the name of the file should meet the
DCF standard). If you encounter this situation, play
back the files on your computer.
Situation
Suggested remedies
The photo is blurry
•
Make sure that the focus option you set is suitable
for close-up shots. (p. 55)
•
Make sure that the lens is clean. If not, clean the
lens. (p. 100)
•
Make sure that the subject is within range of the
flash. (p. 113)
The colors in the photo
do not match the actual
scene
An incorrect White Balance can create unrealistic
color. Select the proper White Balance option to suit
the light source. (p. 64)
The photo is too bright
Your photo is overexposed.
•
Turn off the flash. (p. 52)
•
Adjust the ISO sensitivity. (p. 54)
•
Adjust the exposure value. (p. 61)
The photo is too dark
Your photo is underexposed.
•
Turn on the flash. (p. 52)
•
Adjust the ISO sensitivity. (p. 54)
•
Adjust the exposure value. (p. 61)
