Causes
Check Point
Detergent, water
ㆍ
Improper detergent
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Hard water
Symptom
ㆍ
Spots and Filming on Glasses and Flatware
Step 1 :
Detergent
!
Check if the correct amount of effective detergent is being used.
(
Advise customers to use recommended dishwasher detergents only.
(Refer to the manual)
- Do not use less than 1 tablespoon (15 g) per load.
- Detergent must be fresh to be effective.
- Store detergent in a cool, dry area.
#6. Improper Operation
6-3. Not Clean – If Spots and Filming on Glasses and Flatware
! "*#$%&!
- Store detergent in a cool, dry area.
- Heavy soil and/or hard water generally require extra detergent.
"
Advise customers to use rinse agent
to remove spots and prevent new film buildup.
#
If detergent is old or damp powder detergent, advise customers to use fresh detergent.
Step 2 :
Hard Water
!
In case of hard water, advise customers as followings.
- If water is extremely hard, a water softener may be required.
- The harder your water, the more detergent a load needs.
- To prevent the common hard-water problem of spotting and to help dishes dry better,
to add a rinse aid is recommended.
- If white residue inside your dishwasher is seen, occasionally try to dissolve it with
distilled white vinegar(or Lemon juice & White vinegar mixture).
Instead of using detergent, place a container with 2 cups of vinegar(or 1 cup of Lime
juice & 1 cup of white vinegar) in the bottom rack and run a normal cycle but without
sanitize option.
