SAMSUNG
General Description
DCS-816
March 1999
4 - 3
sorry. There is no answer", "That station is busy" and "Invalid number. Please try
again". Two minutes of battery–backed random access memory (RAM) provide
up to 48 customer recordings for announcements or greetings. Twelve individual
greeting boxes, each with its own dialling options, allow you to build call routing
branches as needed. Callers are routed through the branches by dialling
extension numbers or single digits.
NOTE
Requires optional hardware and/or software. Ask your dealer for details.
Automatic Hold
While a keyset user is engaged in an outside (C.O.) call, pressing another trunk
key, route key or CALL key automatically places the call on hold when this
feature is enabled. Pressing TRSF, CONFERENCE, PAGE or a DSS key always
automatically places a C.O. call on hold. Intercom calls can be automatically
held only by pressing TRSF or CONFERENCE. Each keyset user can enable or
disable Automatic Hold.
Background Music
Keyset users may choose to hear music through their keyset speakers. Each
user may adjust this level by the use of a volume control program at the selected
keyset.
Branch Groups
Each station can assign its branch group. There are 8 branch groups in DCS-
816. When incoming or intercom call is ringing on station, any other stations that
included the same branch group can answer by lifting the handset or pressing
the speaker or ANS/RLS key.
Call Forwarding
This feature allows the user to redirect (forward) incoming calls. The calls can be
redirected to the attendant, a hunt group, voice mail, external number or another
station user. If the destination station is in Do Not Disturb (DND) mode, the
calling party will receive DND/NO MORE tone. Calls cannot be forwarded to a
door phone.
All Calls
This type of forwarding is not affected by the condition of the station. All
calls are immediately redirected to the designated destination. If desired,
the destination station may redirect the call back to the forwarded station
by using the transfer feature. The forwarded station user can continue to
originate calls as usual. If no key is programmed as Forward All, the TRSF
key lights steady when a forwarded all condition is set.
Busy
This feature forwards all calls only when the station set is busy. The station
user can originate calls as usual.
No Answer
This feature forwards calls that are not answered within a preprogrammed
time. The user can originate calls as usual and receive calls if present. The
