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SAMSUNG

General Description

DCS-816

March 1999

4 - 1

PART 4. FEATURES

4.1 SYSTEM FEATURES

Account Code Entry
Forced
Voluntary
All Call Voice Page
Attention Tone
Authorisation Codes
Forced
Voluntary
Auto Attendant
Automatic Hold
Background Music
Branch Groups
Call Forwarding
All Calls
Busy
No Answer
Busy/No Answer
Follow Me
External
To Voice Mail
Call Hold (Exclusive)
Call Hold (System)
Call Park and Page
Call Pickup
Directed
Groups
Call Waiting/Camp On
Chain Dialling
Class of Service
CLIP (Calling Line Identification Presentation)
Name/Number Display
Next Call
Save CLIP Number
Store CLIP Number
Inquire Park/Hold
CLIP Review List
Investigate
Abandon Call List
CLIP On SMDR
Number To Name Translation
Common Bell Control
Computer Telephony Integration (CTI)
TAPI
Conference
Add On (5 parties)
Unsupervised
Data Security
Direct Dialling Inward (DDI)
Direct In Lines
Direct Inward System Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release (Programmable)
Door Phones
Door Phone Night Ring
Executive Barge–In (Override)
With Warning Tone
Without Warning Tone
Executive/Secretary Pooling

External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Flexible Ringing
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
ISDN service
2BRI
4BRI
Least Cost Routing
Live System Programming
Long Line Extensions
Meet Me Page and Answer
Memory Protection
Message Waiting Indications
Microphone On/Off Per Station
Music On Hold–Flexible
Night Service
Automatic
Manual
Night Group
Holiday
Operator Group
Orbit Parking
Overflow
Operator
Station Group
Paging
Power Failure Transfer
Prime Line Selection
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Remote Programming–PC
Ring Over Page
Single Line Connections
Speed Dial Numbers
Speed Dial By Directory
Station Hunt Groups
System Alarms
System Directory

Station Message Detail Recording (SMDR) (Call Logging)

Toll Restriction (Call Barring)
Toll Restriction (Call Barring) Override
Tone or Pulse Dialling
Transfer
Trunk Groups
Uniform Call Distribution (UCD/ACD)
Maximum of three Groups
Call Statistics
Agent Statistics
Generic UCD/ACD Statistics
Group Supervisors
Universal Answer
Voice Mail Integration
VPN
Walking Class of Service (WCOS)

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Содержание DCS-816

Страница 1: ...B DCS 816 DIGITAL COMMUNICATION SYSTEM for Europe GENERAL DESCRIPTION...

Страница 2: ...ior notice to make changes in design or components of equipment as engineering and manufacturing may warrant Copyright 1999 Samsung Electronics Co Ltd All rights reserved No part of this manual may be...

Страница 3: ...eyset Figure 3 5 3 3 3 6 DS 2100B Model Keyset Figure 3 6 3 3 3 7 Door Phone Interface Module DPIM and Door Phone Figure 3 7 3 4 3 8 CTI Interface Module CTM TAPI Figure 3 8 3 4 PART 4 FEATURES 4 1 4...

Страница 4: ...interface DLI ports standard telephone sets generally called single line telephones connect to single line interface SLI ports In addition DLI station ports are used to connect peripheral devices such...

Страница 5: ...tion to select an analogue trunk card or a BRI card The DCS 816 system also has some option cards to provide serial I O ports or AA facilities The Basic KSU has two 2 analogue trunk ports and 16 stati...

Страница 6: ...ets Basic KSU 4 Single Line Telephones Basic KSU 2BRI 1016 System Analogue Trunk 8 Analogue C O Lines Expansion Card 2 Analogue C O Lines Basic KSU 12 Keysets Basic KSU 4 Single Line Telephones Basic...

Страница 7: ...Only one 1 trunk expansion card can be installed 3 Only one SIO option card and one AA option card can be installed 4 The system cannot accommodate cards from other Samsung digital systems except for...

Страница 8: ...i H8 processor for data communication within the DCS 816 1 4 PROGRAMMING DCS 816 is self configuring This means that when the power is switched on the system reads the types and locations of all insta...

Страница 9: ...One 1 Internal Music source or an External Music interface for Music on Hold and Back ground Music One 1 External Page interface One 1 general purpose dry contact Two 2 Power Failure Transfer relays...

Страница 10: ...xpansion 4TRK Card The 4TRK card provides four 4 analogue C O interfaces Each interface contains an interface for MPD or PRS which is optional The MPD or PRS hybrid chips from the DCS system can be us...

Страница 11: ...TS OPERATING TEMPERATURE 0 40 C STORAGE TEMPERATURE 10 5 70 C CABLE REQUIREMENTS EQUIPMENT CABLE AWG MAX FEET MAX METRES DIGITAL KEYSETS 1 PR TWISTED 24 1300 400 SINGLE LINE STATION 1 PR TWISTED 24 30...

Страница 12: ...ms RINGING INTERNAL CALL GREEN 100 ms 100 ms DND INDICATION RED 100 ms ON 100 ms OFF for 500 ms 500 ms RESERVE POWER DURATION ESTIMATES minutes UPS CAPACITY IN VOLT AMPS VA NO OF STATIONS 250 400 450...

Страница 13: ...key UP DOWN keys for digital control of speaker handset and ringer volumes Eight selectable ring tones per keyset Desk mounted or wall mounted Available in dark grey 3 2 STD 24B Model Keyset Figure 3...

Страница 14: ...eys for digital control of speaker handset and ringer volumes Eight selectable ring tones per keyset Desk mounted or wall mounted Available in dark grey 3 4 STD 12B Model Keyset Figure 3 4 Built in sp...

Страница 15: ...ker handset and ringer volumes Eight selectable ring tones per keyset Desk mounted or wall mounted Available in dark grey 3 6 Standard Model Keyset DS 2100B Figure 3 6 Built in speakerphone Four fixed...

Страница 16: ...I circuit for use with the door phone unit Commonly used to request entry through locked doors interior or exterior or as a room monitoring box Door phone is wall mounted Door phone is weather proof 3...

Страница 17: ...With Warning Tone Without Warning Tone Executive Secretary Pooling External Music Interfaces External Page Interfaces Flash Key Operation Flexible Numbering Flexible Ringing Hot Line In Group Out of...

Страница 18: ...n system programming Attention Tone To get your attention a brief tone precedes all page announcements or intercom voice calls There are separate programmable duration timers for page and voice announ...

Страница 19: ...Branch Groups Each station can assign its branch group There are 8 branch groups in DCS 816 When incoming or intercom call is ringing on station any other stations that included the same branch group...

Страница 20: ...ed at the keyset that placed the call on hold Intercom calls are always placed on exclusive hold Call Hold System Outside calls can be placed on system hold at any station Users may dial the access co...

Страница 21: ...s dialling class Each station can be assigned different classes of service for day and night operation CLIP Calling Line Identification Presentation The CLIP feature is dependent on having an LCD keys...

Страница 22: ...L the number You can use the NND key to toggle between the CLIP name CLIP number and the date and time the call came in CLIP On SMDR The Calling Line Identity of the calling party for each call and th...

Страница 23: ...ct signal upon termination Direct Dialling Inward DDI The system can use local telephone company provided DDI service via an ISDN When programmed anyone dialling a user s personal number will ring dir...

Страница 24: ...peated Door Lock Release Programmable After answering a call from the door phone users can dial a code to activate a contact closure This can be used to operate a customer provided electric door lock...

Страница 25: ...ETARY s keyset results in an Auto Answer intercom call being made to the BOSS provided the BOSS should be free A station can only be the BOSS of one SECRETARY pool In addition a station cannot be in m...

Страница 26: ...if a key and the extender of that group are assigned for each group on the user s phone Incoming Call Distribution Incoming calls can be assigned to ring a distributed station hunt group This allows...

Страница 27: ...o allow the paged party to meet the user for a private conversation Memory Protection In the event that power is lost to the system all customer data contained in memory is retained for approximately...

Страница 28: ...n 16 stations to answer incoming calls Calls to this group can be set for distributed sequential or unconditional ringing Operators can use the In Out of Group feature to meet flexible operator requir...

Страница 29: ...s application Recalls Calls put on hold transferred or camped on to any station will recall to the originating station if not answered within a programmable period of time A recall that goes unanswer...

Страница 30: ...ferred to that group System Alarms The alarm destination can be a station or station group A DISA alarm warns the customer if the DISA security system has been triggered by too many incorrect password...

Страница 31: ...rs can be screened unscreened or camped on to a busy station Trunk Groups Outside lines can be grouped for easy access by dialling a code or pressing a key There are 4 trunk groups available Access co...

Страница 32: ...station can be given supervisor status for multiple groups The group supervisor using a display keyset can add and delete agents in real time to from the group to handle the workload Universal Answer...

Страница 33: ...Automatic Privacy One Time Do Not Disturb Background Music One Touch Dialling Keys Busy Station Callback On Hook Dialling Busy Station Indications BLF Programmable Keys Call Forwarding Programmed Sta...

Страница 34: ...vely when that station is in DND mode Call Forwarding Station users can forward internal and outside calls to other destinations immediately Forward All when busy Forward Busy or when not answered wit...

Страница 35: ...can allow or deny use of the DND feature for each station Parties calling a station in DND will receive reorder tone A keyset without a DND key can activate DND via the feature access code The ANS RL...

Страница 36: ...g indications can be left for any station or group of stations Mute Microphone Handset Any keyset user can mute the keyset s handset transmitter by pressing the MUTE key In addition keyset users can a...

Страница 37: ...UP DOOR PHONE BOSS PROGRAMMED MESSAGE IN AND OUT OF GROUP and FORWARD The extender can be a station a group or another identifying number Programmed Station Messages Any station may select one of 20 m...

Страница 38: ...S RLS key automatically answers a call ringing at the keyset Using this method users are assured of answering the oldest call first When ringing preference is turned off the user must press the flashi...

Страница 39: ...and reenter the account code Call Duration Timer The system can automatically time outside calls and show the duration in minutes and seconds Station users may manually time calls by pressing the TIME...

Страница 40: ...been parked the user may view the CLIP information before he she retrieves the call This will influence how the user chooses to handle the call CLIP Review List This feature allows display keyset user...

Страница 41: ...RIENTAL or WESTERN display format with information shown in uppercase or lowercase letters Dialled Number When an outside call is made digits are displayed as the user dials them If the display indica...

Страница 42: ...keys allow the user to access features in his her class of service without requiring the keyset to have designated feature keys Stopwatch Timer Display keyset users find this feature very convenient...

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