27
Appendix
Troubleshooting
Before contacting a Samsung Service Center, please attempt the following solutions.
Your Wi-Fi hub freezes
If the Wi-Fi hub freezes or hangs, disconnect the adapter from the Wi-Fi hub and reconnect it.
Close the SmartThings app completely on your mobile device and restart it.
If your Wi-Fi hub is frozen and unresponsive, insert a pin into the Reset hole more than
8 seconds.
If the tips above do not solve the problem, contact a Samsung Service Center.
Your Wi-Fi hub is not connected with a router
This Wi-Fi hub only supports Samsung Connect routers. Connect only the SAMSUNG Connect
Home Pro or the SAMSUNG Connect Home.
Your Wi-Fi hub is not detected by the SmartThings app
•
If the Wi-Fi hub freezes or hangs, disconnect the adapter from the Wi-Fi hub and
reconnect it.
•
Close the SmartThings app completely on your mobile device and restart it.
•
If your Wi-Fi hub is frozen and unresponsive, insert a pin into the Reset hole.
•
Ensure that the other devices are within the maximum connection range.
If the tips above do not solve the problem, contact a Samsung Service Center.
Other devices cannot connect to the SmartThings app
•
On the other device, disconnect from the Wi-Fi network and reconnect to it.
•
Turn the device off and turn it on.
English (USA)
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Содержание Connect Home Pro ET-WV520
Страница 2: ...Table of Contents English USA Español Castellano 简体中文 Français Canada ...
Страница 59: ...准备开始 3 设备部位图 交流电 直流电适配 器连接器 WAN 端口 输入 LAN 端口 输出 重置孔 风扇排气孔 指示灯 以太网电缆 交流电 直流电适配器 产品外观和内部结构可能因型号而异 简体中文 3 ...
Страница 60: ...准备开始 4 指示灯 指示灯向您指示 WiFi 连接中心的状态 颜色 状态 绿色 启动 工作中 闪烁绿色 正在启动 正在重置系统 闪烁绿色和红色 正在等待连接设备 闪烁红色 功能错误 简体中文 4 ...