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Universal Serial Bus (USB) issue
USB interface is not working (USB devices are not working).
Check that your monitor is turned on.
Reconnect the USB cable to your computer.
Reconnect the USB devices (USB connectors).
Turn off and then turn on the monitor again.
Reboot the computer.
Some USB devices like external portable HDDs require a higher electric current. Then connect the
devices directly to the computer.
The USB Type-C port does not supply power (USB devices are not charged).
Check that the connected device is compliant with the USB-C specification.
Check that you use the USB Type-C cable shipped with your monitor.
The High Speed USB 3.0 interface is slow (The High Speed USB 3.0 devices work slowly or do not
work at all).
Check that your computer is USB 3.0-campatible.
Some computers have USB 3.0, USB 2.0, and USB 1.1 ports. Ensure that the correct USB port is being
used.
Reconnect the USB cable to your computer.
Reconnect the USB devices (USB connectors).
Reboot the computer.
USB 3.0 is supported only when a source device is connected to
or
using a USB
Type-C to A (3.0) cable.
The wireless mouse is lagging or not working (responds slowly or does not respond)
.
Increase the distance between the USB device and the wireless USB receiver.
Position the wireless USB receiver as close as possible to the wireless mouse.
Use a USB-extender cable to position the wireless USB receiver as far away as possible from the USB
port.
