Operator’s manual
Rotary rake
Z-300; Z-300 Slim; Z-301; Z-301 Slim;
Z-350; Z-350 Slim; Z-351; Z-351 Slim;
Z-410; Z-440; Z-470
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11.
WARRANTY TERMS
11.1.
Warranty claims procedures
1.
The manufacturer guarantees its products against faults in materials or production.
2.
The warranty period is for two years from the date of sale to the purchaser, stated above.
3.
Any repair which is subject to warranty should be carried out by an authorised SaMASZ dealer.
Upon completion of the repair the dealer must submit a warranty claim within 14 days.
4.
Warranty claims regarding replacing of the product or repayment are considered within 14 days
by the manufacturer.
5.
The following cases are not covered by warranty:
a)
wearing parts: cutting plates, sliding skids, intersecting axis gears and parts inside the
gearboxes, bushings and sliding elements, clutches, joints, knife holder, cutting knives,
V-belts, sprockets, drive chain, conditioner’s tines and rollers, roller conditioner’s
rubbers, bearings, rubber-metal fenders, safety curtains, conveyor’s belts, swath
guides rubbers, connective elements, etc.
b)
use for any other purpose than those described in the operator’s manual,
c)
operation on stoney fields and results such as: damage of tines,
d)
running into any obstacle,
e)
too fast lowering of the machine to the ground,
f)
transport and accidental damage,
g)
setting raking tines lower than 0.4"above the ground,
h)
using PTO shaft featuring parameters other than provided by the shaft's manufacturer,
or length not adjusted to operating tractor,
i)
bending or breaking transmission connecting rod,
j)
wearing parts: intersecting axis gears and parts inside the gearboxes, bushings and
sliding elements, arms with tines, rubber-metal fenders, safety curtains, tires,
connective elements, cogs and gear pinion etc.
6.
The Purchaser bears the costs of technical evaluation - when the manufacturer finds that
a claimed product is free of defects and a technical report confirms that.
7.
The manufacturer has the right to cancel a warranty in the following cases:
a)
interference inside the rake, changes of its mechanical design or intentional damages,
bending parts of the rake and so on,
b)
damage caused by accidents, running into obstacles or other events, for which
the warrantor is not responsible,
c)
negligent maintenance,
d)
use of non-genuine spare or replacement parts that are not specifically designed for the
model in question
e)
lack of needed records in the warranty card or filling in the warranty card
independently,
f)
use of the rake not in accordance with operator’s manual or for incorrect purpose, or
use of the machine by untrained persons.
8.
Manufacturer can break the service agreement with immediate effect when the user do not pay
receivables according to that agreement in a timely manner and the delay in payment is longer
than 30 days from maturity date. Breaking the service agreement caused by the user makes
simultaneous breaching of the warranty.
NOTE:
Please ask your dealer to complete and return the warranty card, otherwise you may lose
your warranty rights.
The warranty card is valid only when it contains the following information: address, date
and place of purchase, rake type and invoice number.