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To the installer
Please follow the guidelines for the
installation provided in this brochure and call
the PumpWise helpline for installation advice.
Once installation has been completed and the
system has been tested to your satisfaction,
please assist the customer in completing the
prepaid Warranty Card.
Please note that Salamander are able to
provide an onsite service visit which may
be chargeable.
Terms, conditions and warranty
1 The Scope of the Warranty
SALAMANDER PUMPED SHOWER SYSTEMS LTD
(“the company”) Warrants subject to the terms and
conditions below for the Warranty period(s) specified in
paragraph 3 that the Company shall:
Repair or replace free of charge the product(s) specified
on the Warranty card or any component part thereof
(together referred to as “the equipment”) which shall in
the opinion of the Company have proved defective by
reason only of the Company’s materials or workmanship
providing always that the Company shall be under no
obligation whatsoever under this Warranty to repair
or replace equipment which shall have been misused
modified altered or transformed in any way without
the consent in writing of the Company or if any
component or accessory shall have been replaced by a
type not specified by the Company or if the equipment
is incorrectly installed or operated or used other than as
described in the instruction manual or if any servicing
or repair of the equipment shall have been carried
out otherwise than by an authorised Company dealer
appointed by the Company (“dealer”).
The Company’s liability under this Warranty is limited
to the said repairs or replacement and shall under no
circumstances extend to any financial loss or damage
including consequential losses alleged to have been
suffered by the claimant.
Subject as provided in this warranty and except where
the equipment is sold to a person dealing as a consumer
all warranties, conditions or other terms implied by law
are excluded to the fullest extent permitted by law.
Nothing in this warranty shall exclude liability for death
or personal injury caused by the Company’s negligence.
2 Terms and conditions
This Warranty shall only be enforceable by you if the
following terms and conditions have been complied
with:
a That the pump has been installed in accordance with
the installation instructions, guidance and advice
contained within the installation and warranty guide
and/or provided by the Salamander help desk.
b You are the original purchaser of the equipment from a
dealer and not an assignee or subsequent purchaser of
the equipment.
c You must evidence the date of purchase by retaining
the original invoice from the dealer. Without such
evidence the Company reserves the right to reject any
such claims under the terms of this Warranty.
d Within 15 days of delivery of the equipment to you the
Warranty card is accurately completed and returned to
the Company.
e Within thirty days of discovery of a defect giving rise
to liability under paragraph 1 above you give notice
thereof in writing to the Company.
3 The Warranty periods
The Warranty periods referred to in paragraph 1 above
are as follows:
a Products manufactured by the Company two years
from date of purchase provided the warranty card is
completed and returned to the Company within
15 days of purchase.
b Products supplied by the Company, but not of the
Company’s manufacture – one year from date of
purchase.
c The warranty period in respect of any product repaired
or replaced under the warranty shall be part of the
above period(s) which remain unexpired.
d In the event of a claim for repairs or replacement
being made under the terms of this Warranty in the
circumstances where in the opinion of the Company
the defect has not been caused by the Company’s
materials or workmanship then the Company
reserves the right to charge the claimant at its current
hourly rates and list prices in respect of any service
engineer’s time and any replacement of parts.
e This Warranty is given in addition to and does not
affect your statutory rights as a consumer.
f This Warranty is valid and enforceable for equipment
purchased and used exclusively in the UK and The
Republic of Ireland only.
g Where the Company makes a replacement the
equipment replaced shall be returned to the
Company forthwith and shall become the property
of the Company.
h No authority has been given to any person, firm or
company to vary the terms of this Warranty.
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