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Annex A - Troubleshooting

SAGEM F@st™ 2604/2644 Reference Manual - 253080888-A
Page A-2

Sagem Communications

document. Reproduction and disclosure prohibited

A.1 Checking the assignment of an IP address

In Windows Vista, XP, 2000 and ME

Click button

Start

, select

Execute

, enter

cmd

and then click

; the command prompt

screen appears. Enter

ipconfig

and then confirm by pressing

Enter

Check that the entry IP Address contains a value other than

0.0.0.0

(

192.168.1.10

for

example).

If no address is displayed on the screen, enter

ipconfig /release

followed by

ipconfig /renew

All the troubleshooting procedures described below are undertaken in

Windows

. These procedures in other Windows operating systems

(98, ME

and 2000) can be slightly different.

To help locate the fault, the user has the following sources:

States of Front panel LEDs,

Data accessible by the configurator by "DSL Router" onboard HTTP of your router:

•

supervision of the router,

•

"Diagnostics"

tool.

Содержание F@st 2644

Страница 1: ...SAGEM F stTM 2604 SAGEM F stTM 2644 Reference Manual 253 080 888 A Edition of May 2008...

Страница 2: ......

Страница 3: ...M are registered brands of Microsoft Corporation The purpose of this reference manual is to give users the functions for operating and managing the equipment The only access level required Administrat...

Страница 4: ...ent Section 2 Description of SAGEM F stTM 2604 and 2644 equipment Section 3 Installation of SAGEM F stTM 2604 2644 equipment Section 4 Configuration of network parameters Section 5 Configuration of th...

Страница 5: ...ts of your router 2 5 2 3 Installing your SAGEM F stTM 2604 2644 2 6 2 3 1 Powering up 2 6 2 3 2 Connecting the ADSL cable 2 6 2 3 3 Connecting to your computer 2 8 2 3 3 1 Connecting the Ethernet int...

Страница 6: ...8 4 ALG 5 51 5 9 Advanced Setup 5 52 5 9 1 WAN 5 52 5 9 2 LAN 5 78 5 9 2 1 Advanced 5 80 5 9 3 Security 5 83 5 9 3 1 IP Filtering 5 83 5 9 3 2 Block Sites 5 87 5 9 4 Quality of Service 5 89 5 9 4 1 Qu...

Страница 7: ...5 11 9 Save Reboot 5 153 6 Internet access service 6 1 7 TV over ADSL service 7 1 7 1 Introduction 7 2 7 2 Access to the optional TV over ADSL service 7 2 8 Updating the firmware 8 1 A Annex A Troubl...

Страница 8: ...ferent interfaces D 3 D 3 Environmental characteristics D 5 D 4 Application and protocols D 6 E Annex E Default configuration E 1 E 1 Default username and password E 2 E 2 Default configuration for th...

Страница 9: ...ons document Reproduction and disclosure prohibited Page 0 7 List of figures Figure 1 1 Supervising your router 1 2 Figure 2 1 Overview of case 2 2 Figure 2 2 Interconnection of ports of SAGEM F st TM...

Страница 10: ...SAGEM F st 2604 2444 Reference Manual 253080888 A Page 0 8 Sagem Communications document Reproduction and disclosure prohibited...

Страница 11: ...agem Communications document Reproduction and disclosure prohibited Page 1 1 1 Introduction This section covers presentation of the SAGEM F stTM 2604 and SAGEM F stTM 2604 ranges 1 1 composition of th...

Страница 12: ...m their computer or their games console by various Ethernet 10 or 100 BASE T or Wi Fi IEEE 802 11g interfaces via an ADSL ADSL2 ADSL2 network Using these interfaces this router enables you both to sur...

Страница 13: ...10 100BT Ethernet ports 1 Wi Fi port 802 11b g by mini PCI DHCP Client Server Relay DNS Server Relay Access control FTP TELNET HTTP SSH Client NAT PAT router FTP Compatibility IRC Net2Phone Netbios D...

Страница 14: ...uipment SAGEM F stTM 2604 and SAGEM F stTM 2644 As an example please find below the pack chosen for the SAGEM F stTM 2604 router i e 1 SAGEM F stTM 2604 1 mains adapter unit 1 Gray ADSL RJ11 RJ11 FDT...

Страница 15: ...3 Minimum prerequisites Using a router requires a minimum of a computer equipped with a Wi Fi 802 11b g interface or an Ethernet interface 10BASE T or 10 100BASE T a WEB browser Internet Explorer vers...

Страница 16: ...1 Introduction SAGEM F st 2604 2444 Reference Manual 253080888 A Page 1 6 Sagem Communications document Reproduction and disclosure prohibited...

Страница 17: ...munications document Reproduction and disclosure prohibited Page 2 1 2 Description and connection of router This section covers the description of your router 2 1 connecting the ports of your router 2...

Страница 18: ...verview of case This case consists principally of a lid and a base Inside is a printed circuit equipped with electronic components The components of the base different according to the equipment SAGEM...

Страница 19: ...line WAN interface ETH1 to ETH4 RJ45 connectors 8 pts 10 100BASE T Ethernet Interface These connectors are identified by a yellow line on the base They are used to connect to a computer or a televisio...

Страница 20: ...Green x x Wi Fi Tx Rx Tx Rx traffic Blinking Amber x x x ADS is training Slow Blinking Green x Line not detected Wi Fi pairing x Fast Blinking Green x ADSL synchronisation training x x Off Green Power...

Страница 21: ...outer SAGEM F st 2604 2444 Reference Manual 253080888 A Sagem Communications document Reproduction and disclosure prohibited Page 2 5 2 2 Connecting the ports of your router Figure 2 2 Interconnection...

Страница 22: ...will light up first followed by the four Ethernet LEDs 1 to 4 then these last four LEDs will be off The and Ethernet which corresponds to the connected interface LEDs should be steady and the LED bli...

Страница 23: ...ption and connection of your router SAGEM F st 2604 2444 Reference Manual 253080888 A Sagem Communications document Reproduction and disclosure prohibited Page 2 7 Figure 2 3 ADSL line Power Supply Co...

Страница 24: ...the Ethernet interface of your router to your computer Connection of the WLAN Wi Fi interface to your computer 2 3 3 1 Connecting the Ethernet interface of your router to your computer Connect the en...

Страница 25: ...to be connected to your computer To make this connection you must have a Wi Fi pack option This pack comprises the following elements 1 Wi Fi 188470912 key Dongle in an anti static plastic bag 1 USB a...

Страница 26: ...ibited 2 3 4 Connecting the Ethernet interface of your router to your TV decoder Connect the end of the yellow Ethernet cable RJ45 RJ45 supplied in the pack to the Ethernet fixed connector marked ETH1...

Страница 27: ...socket with easy access which is close to the equipment The power cord is 2 m in length Arrange the power cord so as to prevent any accidental cutoff of the router The router is designed to be connec...

Страница 28: ...2 Description and connection of router SAGEM F st 2604 2444 Reference Manual 253080888 A Page 2 12 Sagem Communications document Reproduction and disclosure prohibited...

Страница 29: ...SAGEM F st 2604 2644 Reference Manual 253080888 A Sagem Communications document Reproduction and disclosure prohibited Page 3 1 3 Installing and configuring the SAGEM F stTM 2604 2644 router...

Страница 30: ...2644 router SAGEM F st 2604 2644 Reference Manual 253080888 A Page 3 2 Sagem Communications document Reproduction and disclosure prohibited For the installation of the SAGEM F stTM 2604 2644 please re...

Страница 31: ...m Communications document Reproduction and disclosure prohibited Page 4 1 4 Configuration of network parameters This section covers configuring as a DHCP client Page 4 3 reading status of the DHCP ser...

Страница 32: ...local network by its LAN interface implements only the DHCP client function On receipt of a DHCP query from your computer see whether or not it is connected to your router the latter responds by indi...

Страница 33: ...k Connections right click the appropriate network and then select Properties the Local Area Connection Properties appears select the protocol TCP IP of the network card and then click the Properties b...

Страница 34: ...he level of security The ISP gives users this one Click the LAN menu of the heading Advanced Setup the following screen appears Field Meaning Display IP Address Displays the sub network address 192 16...

Страница 35: ...ations document Reproduction and disclosure prohibited Page 4 5 3 Data of the DHCP client To obtain this data In Windows XP 2000 and Me Click the Start button select Execute enter cmd and then click O...

Страница 36: ...4 Configuration of network parameters SAGEM F st 2604 2644 Reference Manual 253080888 A Page 4 6 Sagem Communications document Reproduction and disclosure prohibited...

Страница 37: ...e welcome screen 5 1 Recommendations for using the configuration screens 5 2 The ADSL connection status 5 3 Indications displayed on the display frame located in the HTTP configurer window 5 4 The Sta...

Страница 38: ...our router connect it to an Ethernet port ETH1 to ETH4 Your router is then configured using a simple Web browser e g Internet Explorer The router s DHCP server function is activated by default with an...

Страница 39: ...t hand side of the welcome screen This screen displays in the centre an area which shows the current ADSL connection status see subsection 5 3 in the top right a display box which lets you know the st...

Страница 40: ...check the Remove box to delete this object Click on this button to save the entry in the router s non volatile flash memory Note This value will only be taken into account when you restart your route...

Страница 41: ...synchronising Red ADSL line not connected Green Connected Public address WAN distributed to the router Yellow Waiting for ISP ADSL line synchronising or public address WAN not distributed to the route...

Страница 42: ...atus section the following screen opens This screen also appears in the welcome screen see subsection 5 1 The following table provides the meaning of the different fields which are displayed Field Mea...

Страница 43: ...hypertext link help enables the user to access context related help This help gives an explanation concerning the state of the connection PASS in green DOWN in orange and FAIL in red and supplies the...

Страница 44: ...nfiguration SAGEM F st 2604 2644 Reference Manual 253080888 A Page 5 8 Sagem Communications document Reproduction and disclosure prohibited Select the Diagnostics menu in the Status section the follow...

Страница 45: ...ormation is provided to you by your Internet Service Provider ISP Empty PPP Password Enter your connection password This information is provided to you by your Internet Service Provider ISP Empty If t...

Страница 46: ...Security see subsection 5 7 2 MAC Filter see subsection 5 7 3 Advanced see subsection 5 7 4 Quality of Service see subsection 5 7 5 The Security MAC Filter Advanced and Quality of Service menus are us...

Страница 47: ...ry of your choice from the scroll down list FRANCE BSSID This is the MAC address of the router s Wi Fi interface Access Point In the Structure mode this address identifies a cell BSS in English Basic...

Страница 48: ...outer s wireless network The list suggests the following choices NO There is no protection for the wireless network WEP Activation of WEP Wired Equivalent Privacy encryption WPA PSK Activation of the...

Страница 49: ...s or 128 bits respectively 128 bit Key phrase Enter a phrase that consists of up to 15 alphanumeric characters then click the Generate Keys button Empty Current network key Select a key from the four...

Страница 50: ...protects data transmitted between wireless nodes but does not protect any transmissions over your wired network LAN or over Internet WAN using Internet Explorer 5 0 or above WPA PSK See subsection 5...

Страница 51: ...ingenious solutions have been deployed to combat attacks from hackers Encryption modes have been implemented to secure your wireless network Among these two are commonly used WEP Wired Equivalent Prot...

Страница 52: ...t suggests the following choices Open There is no protection for the wireless network Open System Shared 802 1x Activation of the 802 1x standard WPA Activation of WPA Wireless Protected Access WPA PS...

Страница 53: ...cation field shows 9 possible authentication types Open Shared 802 1x WPA WPA PSK WPA2 WPA2 PSK Mixed WPA2 WPA Mixed WPA2 WPA PSK A different screen appears for each authentication type Open Object Th...

Страница 54: ...or their WEP key In this authentication mode the WEP key is used to encrypt data Select the Shared security from the scroll down list the following screen appears Field Action Default WEP Encryption...

Страница 55: ...ly for data encryption Select the security according to the 802 1x protocol from the scroll down list the following screen appears Field Action Default RADIUS Server IP Address Enter the IP address of...

Страница 56: ...ork Key x 1 to 4 1 This field is empty or displays the key value entered earlier greyed out Non modifiable 2 Enter the encryption on the key you selected in the Current Key see subsection 5 7 1 2 WEP...

Страница 57: ...lt WPA Group Rekey Interval Enter a value in seconds which determines the period after which the WPA key will be regenerated Renewing in broadcast multicast LAN broadcast 0 RADIUS Server IP Address En...

Страница 58: ...80888 A Page 5 22 Sagem Communications document Reproduction and disclosure prohibited Field Action Default WEP encryption Select from the scroll down list Disabled to use WPA encryption only Enabled...

Страница 59: ...security from the scroll down list the following screen appears Field Action Default WPA Pre Shared Key Enter the secret shared key This may contain 8 to 63 ASCII characters or 64 hexadecimal symbols...

Страница 60: ...80888 A Page 5 24 Sagem Communications document Reproduction and disclosure prohibited Field Action Default WEP encryption Select from the scroll down list Disabled to use WPA encryption only Enabled...

Страница 61: ...munications document Reproduction and disclosure prohibited Page 5 25 WPA2 Object This encryption mode applies the functionalities of the WPA2 protocol and requires the use of a RADIUS authentication...

Страница 62: ...p Rekey Interval Enter a value in seconds which determines the period after which the WPA key will be regenerated Renewing in broadcast multicast LAN broadcast 0 RADIUS Server IP Address Enter the IP...

Страница 63: ...y from the scroll down list the following screen appears Field Action Default WPA Pre Shared Key Enter a secret phrase This may contain 8 to 63 ASCII characters or 64 hexadecimal symbols 256 bits Clic...

Страница 64: ...80888 A Page 5 28 Sagem Communications document Reproduction and disclosure prohibited Field Action Default WEP encryption Select from the scroll down list Disabled to use WPA encryption only Enabled...

Страница 65: ...list Disabled to deactivate the WPA2 pre certification Enabled to activate the WPA2 pre certification Disabled Network Re auth Interval Enter a value in seconds which determines the period after which...

Страница 66: ...ent Reproduction and disclosure prohibited Field Action Default WPA encryption Select the WPA encryption required from the scroll down list TKIP AES TKIP AES TKIP AES WEP Encryption Select from the sc...

Страница 67: ...PSK and WPA PSK protocols It does not need a RADIUS authentication server Select the Mixed WPA2 WPA PSK security from the scroll down list the following screen appears Field Action Default WPA Pre Sh...

Страница 68: ...val Enter a value in seconds which determines the period after which the WPA key will be regenerated Renewing in broadcast multicast LAN broadcast 0 WPA encryption Select the WPA encryption required f...

Страница 69: ...uters which can access your wireless network Select the MAC Filter menu in the Wireless section to display the following screen Field Meaning Default MAC Restrict Mode Select the command by checking t...

Страница 70: ...red address of a computer authorised to connect to a wireless network Note The MAC address can be added automatically at the time of the Wi Fi installation by a short push on button REG After approxim...

Страница 71: ...s document Reproduction and disclosure prohibited Page 5 35 5 7 4 Advanced Object This menu is used to configure the essential parameters of your wireless network WLAN 802 11 and configure certain sec...

Страница 72: ...M Rate In the scroll down list select the transmission rate at which the information data or video will be transmitted or received on your wireless network Auto 1 2 5 5 6 9 11 12 18 24 36 48 or 54 Mbp...

Страница 73: ...saved in your router s Buffer memory Enter an interval value in seconds between 1 and 255 1 Beacon Interval Enter a time interval value between two beacon signals which shows the activity of the wire...

Страница 74: ...eamble Type defines the length of block CRC Cyclical Redundancy Checking If your network does not include any peripheral 802 11b you can configure the type of preamble on short for an optimal result T...

Страница 75: ...th of queues while respecting bandwidth requirements managed by the router Select the Quality of Service menu in the Wireless section to display the following screen Field Meaning Default WMM Wi Fi Mu...

Страница 76: ...l 253080888 A Page 5 40 Sagem Communications document Reproduction and disclosure prohibited The following screen appears as soon as you activate WMM Add Click on the Add QoS Entry button to add a Wi...

Страница 77: ...er 80 For a range of ports enter 80 90 Empty Destination IP Address Enter a Destination IP address WAN Empty Destination Subnet Mask Enter a sub net mask associated with the Destination IP address Emp...

Страница 78: ...be configured and may be activated as indicated in the 5 8 1 Add paragraph This section contains the following four menus Port forwarding see subsection 5 8 1 Port Triggering see subsection 5 8 2 DMZ...

Страница 79: ...NMP TFTP etc Custom Server Name you want to allocate to a local server External Port Start Internal start port WAN side External Port End Internal end port WAN side Protocol Transport protocol TCP UDP...

Страница 80: ...mation Configuration SAGEM F st 2604 2644 Reference Manual 253080888 A Page 5 44 Sagem Communications document Reproduction and disclosure prohibited Add Click on the Add button the following screen a...

Страница 81: ...of the server you want to connect to then Complete the ID Host of your computer s IP address this is attributed by your router s DHCP server Fill in the External Port Start External Port End Internal...

Страница 82: ...A Page 5 46 Sagem Communications document Reproduction and disclosure prohibited The following diagram contains an example The Delta Force 2 service is available on your computer via the external por...

Страница 83: ...a the transport layer TCP or UDP Select the Port Triggering menu in the NAT section to display the following screen Field Meaning Application Name Application name Trigger Protocol Transport protocol...

Страница 84: ...example Aim Talk The Trigger Port Start Trigger Port End Trigger Port Start Trigger Port End and Protocol fields transport protocol associated with this service are automatically filled in the table...

Страница 85: ...t the start port Trigger Port Start or Open Port Start and the end port Trigger Port End or Open Port End must be identical When you want to select a range of ports the start port number must be lower...

Страница 86: ...intrusion risk It is therefore vital that you take precautions so that no connections may be initiated to the private network Select the DMZ Host menu in the NAT section to display the following scre...

Страница 87: ...he ALG Application Layer Gateway service is used to take charge of the SIP protocol via the Wi Fi or Ethernet interfaces in the telephony over IP VoIP context Select the ALG menu in the NAT section to...

Страница 88: ...ee subsection 5 9 3 Quality of Service see subsection 5 9 4 see note Routing see subsection 5 9 5 DNS see subsection 5 9 6 DSL see subsection 5 9 7 Port Mapping see subsection 5 9 8 Certificate see su...

Страница 89: ...vice This name is made up as follows Protocol_VPI_VCI_Index For example pppoe_0_35_1 Interface Name allocated automatically associated with the service name for example ATM interface ppp_0_35_1 associ...

Страница 90: ...number of cells transmitted per second between 1 and 2491 0 Sustainable Cell Rate3 Enter an average number of cells transmitted per second Note This number must be lower than the Peak Cell Rate PCR 0...

Страница 91: ...splay the following screen Depending on the type of network protocol selected the encapsulation modes suggested in the scroll down list in the appropriate field are different Therefore and to provide...

Страница 92: ...ction Default Encapsulation Mode Select the encapsulation of your choice from the scroll down list LLC SNAP BRIDGING VC MUX LLC SNAP BRIDGING IP over ATM IPoA Field Action Default Encapsulation Mode S...

Страница 93: ...ver ATM PPPoA Field Action Default PPP Username Enter your connection ID This information is provided to you by your Internet Service Provider ISP Empty PPP Password Enter your connection password Thi...

Страница 94: ...to use the static IP address Not checked IP Address 5 Enter the static IP address 0 0 0 0 Configure PPP MTU Enter an MTU Maximum Transfer Unit value between 38 and 1492 see Note 1492 Enable PPP Debug...

Страница 95: ...the remote network service WAN See the note of information below Checked Service Name Displays the name of the service being configured This name which is allocated automatically is made up as follow...

Страница 96: ...PPPoA protocol Service Name Displays the name of the service pppoa_0_35_1 Service Category Displays the type of service adapted to the traffic required IP Address Indicates that the IP address is all...

Страница 97: ...your Internet Service Provider ISP Empty PPPoE Service Name Enter the name of the PPPoE service This information is provided to you by your Internet Service Provider ISP Empty Authentification Method...

Страница 98: ...uthentication fails Box Not checked Configure PPP MTU Enter an MTU Maximum Transfer Unit value This value in bytes is between 38 and 1492 see Note 1492 Enable PPP Debug mode Check the box to use the P...

Страница 99: ...Firewall service Checked Enable IGMP Multicast Check the box to activate the IGMP function Not checked Enable WAN Service Check the box to activate the WAN service Checked Service Name Displays the na...

Страница 100: ...PPPoE protocol Service Name Displays the name of the service pppoe_0_35_1 Service Category Displays the type of service adapted to the traffic required IP Address Indicates that the IP address is all...

Страница 101: ...ddress6 Enter the static IP address 0 0 0 0 WAN Subnet Mask 6 Enter the subnet mask 0 0 0 0 Obtain default gateway automatically Check the box to obtain the gateway IP address automatically from your...

Страница 102: ...utomatically Check the box to obtain DNS server addresses automatically Box checked Use the following DNS server addresses If you check this box you must enter DNS server addresses _ Primary DNS serve...

Страница 103: ...x to activate the NAT function Checked Enable Firewall Check the box to activate the firewall service Checked Enable IGMP Multicast Check the box to activate the IGMP function Not checked Enable WAN S...

Страница 104: ...ER connection Connection Type Displays the MER protocol Service Name Displays the name of the service mer_0_35_1 Service Category Displays the type of service adapted to the traffic required IP Addres...

Страница 105: ...eck this box you must enter a default gateway address _ Use IP Address 7 Enter the default gateway address _ Use WAN Interface 7 Select the WAN interface of your choice from the scroll down list optio...

Страница 106: ...Firewall Check the box to activate the firewall service Box checked Enable IGMP Multicast Check the box to activate the IGMP function Box not checked Enable WAN Service Check the box to activate the W...

Страница 107: ...Type Displays the IPoA protocol Service Name Displays the name of the service ipoa_0_35_1 Service Category Displays the type of service adapted to the traffic required IP Address Displays the IP addre...

Страница 108: ...ervice being configured This name which is allocated automatically is made up as follows Protocol_VPI_VCI_Index For example br_8_35_1 Note You may enter another service name _ Enable IPTV Check the bo...

Страница 109: ...isplays the Bridge protocol Service Name Displays the name of the service br_0_35_1 Service Category Displays the type of service adapted to the traffic required IP Address In the Bridge connection th...

Страница 110: ...ernet Service Provider ISP Empty PPPoE Service Name Enter the name of the PPPoE service This information is provided to you by your Internet Service Provider ISP Empty Authentication Method Select the...

Страница 111: ...gure PPP MTU Enter an MTU Maximum Transfer Unit value This value in bytes is between 38 and 1492 see Note 1492 Enable PPP Debug mode Check the box to use the PPP Debug mode In the event of connection...

Страница 112: ...ked Enable WAN Service Check the box to activate the remote network service WAN See the note of information below Checked Service Name Displays the name of the service being configured This name which...

Страница 113: ...PPPoA protocol Service Name Displays the name of the service pppoe_pppoa_0_35_1 Service Category Displays the type of service adapted to the traffic required IP Address Indicates that the IP address i...

Страница 114: ...creen Field Action Default IP Address Enter the address of your local network 192 168 1 1 Subnet Mask Enter your network s subnet mask 255 255 255 0 Enable UPnP Check the box to activate the UpnP func...

Страница 115: ...P server Note You must configure your computer as DHCP client and DNS client or enter the primary and secondary DNS server addresses Box checked Start IP Address Enter the first address attributed by...

Страница 116: ...CP server and reserve any addresses Select the LAN menu then the Advanced submenu in the Advanced Setup section to display the following screen Current using IP addresses Field Action Default MAC Addr...

Страница 117: ...agem Communications document Reproduction and disclosure prohibited Page 5 81 Reserved IP addresses To reserve the current address check the Select box both MAC Address and IP Address fields appear in...

Страница 118: ...Enter the MAC Address and IP Address in the relevant fields then click on the button Buttons Click on this button to take into account the entry of both MAC Address and IP Address fields Then these o...

Страница 119: ...ect This menu is used to create outgoing IP filters to refuse data from the LAN to the WAN and list the existing outgoing IP filters By default all the outgoing data is accepted Select the Outgoing su...

Страница 120: ...ed protocol from the scroll down list TCP UDP TCP UDP ICMP Source IP Address Enter the Source IP address LAN Source Subnet Mask Subnet mask Source Port port or port port Enter a Source port LAN or ran...

Страница 121: ...ge 5 85 5 9 3 1 2 Incoming Object This menu is used to create incoming IP filters to refuse data from the WAN to the LAN and list the existing incoming IP filters By default all the incoming data is r...

Страница 122: ...ed protocol from the scroll down list TCP UDP TCP UDP ICMP Source IP Address Enter the Source IP address WAN Source Subnet Mask Subnet mask Source Port port or port port Enter a Source port WAN or ran...

Страница 123: ...ecking out the box you do not select any interface and you also check out the pppoe_8_35_1 ppp_8_35_1 box Box checked pppoe_8_35_1 ppp_8_35_1 Check the box to select the displayed interface Box checke...

Страница 124: ...on Keyword or Domain Name will appear below in the scroll down list Block Sites Containing Keyword or Domain Name This scroll down list displays existing Keywords or Domain Names Clear List Click this...

Страница 125: ...ue Config see subsection 5 9 4 1 QoS Classification see subsection 5 9 4 2 Subject This menu is used to allocated different types of traffic queues with different priorities in order to improve the tr...

Страница 126: ...he incoming packet Default 000000 Marks everything else to DSCP 0 AF13 001110 AF12 001100 Recommended markings for Bulk Data AF11 001010 Recommended markings for Bulk Data CS1 001000 Recommended marki...

Страница 127: ...to an interface Select the Queue Config sub menu in the Quality of Service menu to display the following screen Field State Interfacename Name of the network interface configured 8 35 for example Pre...

Страница 128: ...Field Action Queue Configuration Status Select from the scroll down list Blank Disable To disable the QoS queue entry Enable To enable the QoS queue entry Queue Select from the scroll down list Blank...

Страница 129: ...nications document Reproduction and disclosure prohibited Page 5 93 5 9 4 2 QoS Classification Subject Classification of packets into traffic classes Enforcement of policies using queing Select the Qo...

Страница 130: ...ervices Code Point priority value from Default to CS7 see the first table of this chapter Source Addr Mask Source address your computer for example and associated subnet mask Source Port Source port D...

Страница 131: ...ation Configuration SAGEM F st 2604 2644 Reference Manual 253080888 A Sagem Communications document Reproduction and disclosure prohibited Page 5 95 Add Click on the Add button to display the followin...

Страница 132: ...s static class rule Assign Classification Queue Select from the scroll down list Blank Number Priority number and associated queue number defined by the system starting from the Queue Precedence see s...

Страница 133: ...r a Source IP address Source Subnet Mask Enter a Source subnet mask UDP TCP source Port port or port port Enter a Source port or range of ports Note For one port for example enter 80 For a range of po...

Страница 134: ...r an address or choose an interface Select the Default Gateway sub menu in the Routing menu in the Advanced Setup section to display the following screen Field Action Default EnableAutomatic Assigned...

Страница 135: ...5 99 5 9 5 2 Static Route Object This menu is used to add a static route Select the Static Route sub menu in the Routing menu in the Advanced Setup section to display the following screen Field Meanin...

Страница 136: ...ollowing screen Field Action Default Destination Network Address Enter the IP address of the remote network Empty Subnet Mask Enter the remote subnet mask Empty Use Gateway IP Address Check the approp...

Страница 137: ...nt of the distance between two machines in terms of hops Select the RIP sub menu in the Routing menu in the Advanced Setup section to display the following screen Field Action Meaning Default Global R...

Страница 138: ...Default Operation In the scroll down list select Active to transmit the routing information to the other routers and receive it from them or Passive to listen to the RIP broadcasts and update its rou...

Страница 139: ...by polling remote servers Select the DNS menu in the Advanced Setup section to display the following screen Field Action Default Enable Automatic Assigned DNS Check the appropriate box to allocate a d...

Страница 140: ...address but only a DNS entry through a dynamic DNS provider such as for example dyndns org In the Advanced setup section select the DNS menu then select the Dynamic DNS sub menu The following screen...

Страница 141: ...5 Information Configuration SAGEM F st 2604 2644 Reference Manual 253080888 A Sagem Communications document Reproduction and disclosure prohibited Page 5 105 Add...

Страница 142: ...interface which you want to use pppoe_8_35_1 ppp_8_35_1 for example Use Wildcard Check the appropriate box if you wish to choose this option Note If you enter the name butterfly the dynamic DNS provi...

Страница 143: ...menu is to parameter your ADSL line Select the DSL menu in the Advanced Setup section to display the following screen Modulation Field Default G Dmt Enabled Box checked G lite Enabled Box checked T1 4...

Страница 144: ...Reproduction and disclosure prohibited Capability Field Default Bitswap Enable Box checked SRA Enable Box not checked Click on the Advanced Settings button to display the following screen Field Defau...

Страница 145: ...n the Tone Selection button to display the following screen Note There are 32 ascending tones and 224 descending tones Click on the Check All button to select all the tones or the Clear All button to...

Страница 146: ...n an interface ETH or Wi Fi of your router Select the Port Mapping menu in the Advanced Setup section to display the following screen Field Meaning Default Enable virtual ports on If the box is not ch...

Страница 147: ...ows to enable disable a group of interfaces Interfaces Lists all your router s interfaces Note Only the nas_8_50 interface is not resident on the router It corresponds to a Bridge ATM interface Enable...

Страница 148: ...elected in the Grouped Interfaces area to the Available Interfaces area Field Meaning Automatically Add Clients with the DHCP Vendor IDs This functionality allows to recognize the equipment connected...

Страница 149: ...recommended to associate the Bridge protocol with the Video service click on the button to save the addition The following screen displays all the entries which have been configured This screen indica...

Страница 150: ...AGEM F st 2604 2644 Reference Manual 253080888 A Page 5 114 Sagem Communications document Reproduction and disclosure prohibited To enable you to understand better the following diagram shows the path...

Страница 151: ...ity certificates These certificates which are used by TR 69 in SSL mode enable the mutual authentication of the CPE and the ACS Select the Local sub menu in the Certificate menu in the Advanced Setup...

Страница 152: ...te Certificate Request button to display the following screen Field Action Default Certificate Name Enter the name of the certificate _ Common Name Enter the name of the certificate s owner _ Organiza...

Страница 153: ...ment Reproduction and disclosure prohibited Page 5 117 Import Certificate Click on the Import Certificate button to display the following screen Field Action Default Certificate Name Enter the name of...

Страница 154: ...sure prohibited 5 9 9 2 Trusted CA Object This menu is used to manage the identity certificates of the remote servers These certificates which are used by TR 69 in SSL mode enable the mutual authentic...

Страница 155: ...production and disclosure prohibited Page 5 119 Import Certificate Click on the Import Certificate button to display the following screen Field Action Default Certificate Name Enter the name of the ce...

Страница 156: ...tatus of your router This section contains the following six menus WAN see subsection 5 10 1 Statistics see subsection 5 10 2 Route see subsection 5 10 3 ARP see subsection 5 10 4 DHCP see subsection...

Страница 157: ...s statistics This menu contains the following four sub menus LAN see subsection 5 10 2 1 WAN see subsection 5 10 2 2 ATM see subsection 5 10 2 3 ADSL see subsection 5 10 2 4 5 10 2 1 LAN Object This m...

Страница 158: ...ons document Reproduction and disclosure prohibited 5 10 2 2 WAN Object This menu is used to display all the parameters which concern the remote network WAN Select the WAN sub menu in the Statistics m...

Страница 159: ...ns document Reproduction and disclosure prohibited Page 5 123 5 10 2 3 ATM Object This menu is used to display all the ATM statistics of the line Select the ATM sub menu in the Statistics menu in the...

Страница 160: ...mmunications document Reproduction and disclosure prohibited 5 10 2 4 ADSL Object This menu is used to display all the ADSL statistics of the line Select the ADSL sub menu in the Statistics menu in th...

Страница 161: ...ations document Reproduction and disclosure prohibited Page 5 125 Cliquez sur le bouton pour afficher l cran suivant in the Test Time sec field select the test time from the scroll down list Click on...

Страница 162: ...888 A Page 5 126 Sagem Communications document Reproduction and disclosure prohibited 5 10 3 Route Object This menu is used to display all the information concerning your router s routing Select the R...

Страница 163: ...rohibited Page 5 127 5 10 4 ARP Object This menu is used to display all the information concerning address resolution ARP Address Resolution Protocol This lets you find out the physical address of a c...

Страница 164: ...5 128 Sagem Communications document Reproduction and disclosure prohibited 5 10 5 DHCP Object This menu is used to display all the computers which obtained an IP address from the router s DHCP server...

Страница 165: ...This menu is used to display all the wireless stations certified with their status Select the Station Info menu in the Advanced Status section to display the following screen Click on the button to re...

Страница 166: ...gs see subsection 5 11 1 System Log see subsection 5 11 2 SNMP Agent see subsection 5 11 3 TR 069 Client see subsection 5 11 4 Internet Time see subsection 5 11 5 Access Control see subsection 5 11 6...

Страница 167: ...isclosure prohibited Page 5 131 5 11 1 1 Backup Object This menu is used to backup the current configuration to a file with a conf extension It is recommended to save the current configuration on your...

Страница 168: ...eproduction and disclosure prohibited Click on the Backup Settings button the following screen appears Save Click on the Save button to save the current configuration file for example on your computer...

Страница 169: ...lect the Update sub menu in the Settings menu of the Management section to display the following screen Proceed as follows for your router configurer to display a configuration which has already been...

Страница 170: ...ettings menu of the Management section to display the following screen click on the Restore Default Settings button and the following screen appears Click on the OK button if you really want to return...

Страница 171: ...8 A Sagem Communications document Reproduction and disclosure prohibited Page 5 135 5 11 2 System Log Object This menu is used to view and or configure the events which occur on your router Select the...

Страница 172: ...ations document Reproduction and disclosure prohibited View System Log Click on the View System Log button to display the events with the severity you configured see table in the next paragraph Config...

Страница 173: ...st 2604 2644 Reference Manual 253080888 A Sagem Communications document Reproduction and disclosure prohibited Page 5 137 Configure System Log Click on the Configure System Log button to configure th...

Страница 174: ...n list All the events with this severity or a higher severity will be saved to your router s volatile flash memory The severities are classified in decreasing order of importance Emergency Alert Criti...

Страница 175: ...oll down list Local All the events are returned to your router via a Buffer memory Remote All the events are returned to the Syslog server Both Both modes Local Server IP Address13 Enter the IP addres...

Страница 176: ...following screen appears In the SNMP Agent field click on the relevant box to Disable or Enable your SNMP Agent Inform the fields as shown in the table herafter Read Community You can to preserve pub...

Страница 177: ...ter the URL or IP address of the SNMP server unknown Trap Manager IP Enter the IP address towards which the traps of the hosts are directed Note This is the gateway address of your router 0 0 0 0 Here...

Страница 178: ...ge it by establishing diagnostics Select the TR 069 Client menu in the Management section to display the following screen Field Action Default Inform Check the Enable box to activate the TR 069 or Dis...

Страница 179: ...ument Reproduction and disclosure prohibited Page 5 143 Field Action Default Connection Request User Name Enter the name of the user of your router admin Connection Request Password Enter your passwor...

Страница 180: ...e Management section to display the following screen Field Action Default Automatically synchronize with Internet time servers Do not check the box so that the Date Time field which appears for exampl...

Страница 181: ...lect a first NTP server from the scroll down list Clock fmt he net Second NTP time server Select a second NTP server from the scroll down list None Time zone offset In the scroll down list select the...

Страница 182: ...as FTP FTPP etc Select the Services sub menu in the Access Control menu of the Management section to display the following screen The table displayed in the screen above indicates that the services l...

Страница 183: ...ction and disclosure prohibited Page 5 147 5 11 6 2 IP Address Select the IP Address sub menu in the Access Control menu of the Management section to display the following screen Field Action Default...

Страница 184: ...ence Manual 253080888 A Page 5 148 Sagem Communications document Reproduction and disclosure prohibited Add Click on the Add button to add an IP address Note From this address you may access the local...

Страница 185: ...Control menu of the Management section to display the following screen Field Action User Name Select a user name from the scroll down list Admin Support User Note This list has been established in inc...

Страница 186: ...g screen Proceed as follows to update your router s software version Enter the path then the name of the software version file or Click on the Browse button and select the path then the software versi...

Страница 187: ...ment Reproduction and disclosure prohibited Page 5 151 5 11 8 System Info Subject This menu allows to generate a report about the system status and configuration and to save the current report in a fi...

Страница 188: ...a report the following screen appears click on the button to save the following scren appears The sysinfo f24f appears in the File name field You can rename this file and save in the path that you wis...

Страница 189: ...Object This menu lets you save all the modifications made to the current configuration and restart the router with its new parameters Select the Save Reboot menu in the Management section to display...

Страница 190: ...5 Information Configuration SAGEM F st 2604 2644 Reference Manual 253080888 A Page 5 154 Sagem Communications document Reproduction and disclosure prohibited...

Страница 191: ...SAGEM F st 2604 2644 Reference Manual 253080888 A Sagem Communications document Reproduction and disclosure prohibited Page 6 1 6 Internet access service This section covers of the introduction P6 2...

Страница 192: ...ur Internet Service Provider ISP you can also have access to television on ADSL see section 8 The configuration parameters of your router are entered during installation connection identifier connecti...

Страница 193: ...4 Reference Manual 253080888 A Sagem Communication document Reproduction and disclosure prohibited Page 7 1 7 TV over ADSL service This section covers the introduction 7 1 access to the optional TV ov...

Страница 194: ...service To access this service you must have made the connection in accordance with section 2 2 4 necessarily taken a subscription with your Internet Service Provider ISP configured one VC Virtual Ch...

Страница 195: ...SAGEM F st 2604 2644 Reference Manual 253080888 A Sagem Communications document Reproduction and disclosure prohibited Page 8 1 8 Updating the firmware This section covers setting up the download P8 2...

Страница 196: ...connect from the ADSL line During the download the eight LEDs of your router lights in turn except the LED that stays on steady When the download is finished your router restarts automatically to the...

Страница 197: ...hibited Page A 1 A Annex A Troubleshooting This section covers checking the assignment of an IP address A 1 Front panel LEDs A 2 Supervision of your router A 3 the Diagnostics tool A 4 interpreting th...

Страница 198: ...nter Check that the entry IP Address contains a value other than 0 0 0 0 192 168 1 10 for example If no address is displayed on the screen enter ipconfig release followed by ipconfig renew All the tro...

Страница 199: ...kering Green x x Wi Fi Tx Rx Tx Rx traffic Blinking Amber x x x ADS is training Slow Blinking Green x Line not detected Wi Fi pairing x Fast Blinking Green x ADSL synchronisation training x x Off Gree...

Страница 200: ...indow of the configurator LEDs Green Synchronised ADSL line Red ADSL line not connected Green Public IP address WAN distributed to the router Yellow Synchronised ADSL line Red Public IP address WAN no...

Страница 201: ...have access to the HTTP configurator of your router select the heading Diagnostics in the suitable list to the left of each window the following screen appears The results of the tests made by the DSL...

Страница 202: ...nature of the test it is possible that operation of the router or access to the Internet may not be prejudiced For example if you do a Ping either to an ATM OAM F5 segment or to a DNS primary address...

Страница 203: ...Finally check with your ISP on the availability of the ADSL service on your telephone line A 5 2 Wi Fi LED off If this LED is off this indicates that the WLAN interface of the router is not active To...

Страница 204: ...one minute A 7 Returning to the factory configuration If you loose your password or if after having entered new parameters in your router you cannot access the Internet nor the HTTP configurator you...

Страница 205: ...N interface appears in the browser s Address field but the home screen does not appear The screen opposite appears Click The screen opposite appears Click The screen opposite appears Select the Connec...

Страница 206: ...Annex A Troubleshooting SAGEM F st 2604 2644 Reference Manual 253080888 A Page A 10 Sagem Communications document Reproduction and disclosure prohibited...

Страница 207: ...44 Reference Manual 253080888 A Sagem Communications document Reproduction and disclosure prohibited Page B 1 B Annex B Warnings for safety This section covers Warnings for safety B 1 the EC complianc...

Страница 208: ...ort TNV33 ETH1 to ETH4 Ethernet port SELV 2 B 2 EC compliance declaration This equipment can be operated in the EU without restrictions indoor but cannot be operated outdoors in France in the whole of...

Страница 209: ...SAGEM F st 2604 2644 Reference Manual 253080888 A Sagem Communications document Reproduction and disclosure prohibited Page C 1 C Annex C Environment This section covers directive E 2002 96 CE C 1...

Страница 210: ...o an approved national organization to improve packaging recovery and recycling infrastructures To facilitate recycling please respect the sorting rules set up locally for this kind of waste BATTERIES...

Страница 211: ...ons document Reproduction and disclosure prohibited Page D 1 D Annex D Technical Characteristics This section covers mechanics and displays D 1 the characteristics of the different interfaces D 2 envi...

Страница 212: ...ions document Reproduction and disclosure prohibited D 1 Mechanics Display Mechanical characteristics Dimensions mm Width 190 mm Depth 143 mm Thickness 34 mm Weight of router 290 g Display Marking Abb...

Страница 213: ...5 ADSL2 G 994 1 G Handshake Transmission Code DMT Maximum upward transmission rate 24 5 Mbit s Maximum downward transmission rate 1 3 Mbit s Latence Simple Fast ou interleaved TX Power 12 5 dB Access...

Страница 214: ...gs Standard IEEE 802 11g OFDM Frequencies band 2412 MHz to 2472 MHz ISM band Transmission rate 6 9 12 18 24 36 48 54 Mbit s Modulation method OFDM CCK Safety WEP 64 128 bits Filtering by list of MAC a...

Страница 215: ...019 1 1 Category T1 2 Transport ETS 300 019 1 2 Category T2 3 Operation ETS 300 019 1 3 Category T3 2 Temperature 5 C 45 C Electrical robustness Standard UIT T K21 Ed 2000 basic level Electromagn tic...

Страница 216: ...PAT RFC 1631 Firewall Par protocole By IP address By port Statefull Stateless IP QoS DiffServ ATM charact ristics Signalling PVC Adaptation layer AAL5 Number of VCI 8 Quality of service UBR VBR nrtVBR...

Страница 217: ...8097371 02 Sagem Communications document Reproduction and disclosure prohibited Page D 7 Configuration HTTP LAN or WAN port with specific option Management From ETH USB and WAN with specific option Do...

Страница 218: ...Annex D Technical Characteristics SAGEM F st 2604 2644 Reference Manual 253080888 A Page D 8 Sagem Communications document Reproduction and disclosure prohibited...

Страница 219: ...s document Reproduction and disclosure prohibited Page E 1 E Annex E Default configuration This section covers the default username and password E 1 the default configuration for the local network LAN...

Страница 220: ...44 E 1 Default username and password Username admin Password admin The Username and Password can be different according to the ISP Internet Service Provider E 2 Default configuration for the local net...

Страница 221: ...sclosure prohibited Page E 3 E 3 Default configuration for the local wireless network WLAN The following table supplies the principal default WLAN parameters of your SAGEM F stTM 2604 2644 Wireless Ch...

Страница 222: ...Annexe E Configuration par d faut SAGEM F st 2604 2644 Reference Manual 253080888 A Page E 4 Sagem Communications document Reproduction and disclosure prohibited...

Страница 223: ...SAGEM F st 2604 2644 Reference Manual 253080888 A Sagem Communications document Reproduction and disclosure prohibited Page F 1 F Annex F Glossary...

Страница 224: ...Keying DSSS Direct Sequence Spread Spectrum DTIM Delivery Traffic Indication Message ESSID Extended Service Set IDentifier FHSS Frequency Hopping Spread Spectrum FTP File Transfert Protocol HTML Hype...

Страница 225: ...Public Switching Telephonic Network PPP Point to Point Protocol PPPoE PPP over Ethernet PVC Permanent Virtual Circuit QoS Quality of Service RADIUS Remote Authentication Dial In User Service RFC Requ...

Страница 226: ...Virtual Channel Connection VCI Virtual Channel Identifier VC MUX VC MultipleXing encapsulation sans en t te VP Virtual Path VPI Virtual Path Identifier VPN Virtual Private Network WAN Wide Area Netwo...

Страница 227: ...Sagem Communications document Reproduction and disclosure prohibited Page G 1 G Annex G Connector Technology This section covers pinouts of the ADSL connector G 1 pinouts of the PWR connector G 2 pino...

Страница 228: ...ADSL using a RJ11 fixed connector 6 pins 1 2 3 4 5 6 Contact N Signal Meaning 3 LINE A Line A signal 4 LINE B Line B signal 1 NC Not connected 2 NC Not connected 5 NC Not connected 6 NC Not connected...

Страница 229: ...nnected to the equipment using a RJ45 fixed connector 8 pins 1 2 3 4 5 6 7 8 Contact No Signal Meaning 1 TXD Emission to terminal 2 TXD Emission to terminal 3 RXD Reception of terminal 4 NC Not connec...

Страница 230: ...Annex G Connectors SAGEM F st 2604 2644 Reference Manual 253080888 A Page G 4 Sagem Communications document Reproduction and disclosure prohibited...

Страница 231: ......

Страница 232: ...Si ge social Le Ponant de Paris 27 rue Leblanc 75015 PARIS FRANCE T l 33 0 1 58 11 77 00 Fax 33 0 1 58 11 77 77 http www sagem communications com S A S au capital de 158 291 895 440 294 510 RCS Paris...

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