Sage the Oracle Touch BES990, Быстрое руководство

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17
EN
PROBLEM POSSIBLE CAUSE WHAT TO DO
Display says
“Water tank
empty” but water
tank is full
• Water tank not fully
inserted & locked.
• Push water tank in fully and
lock latch closed.
No steam or
hot water • Machine is not turned
on or up to operating
temperature.
• Ensure the machine is plugged
in and ready for use.
• You may have a blockage in scale.
Please run the descale process.
No hot water
• Water tank is empty. • Fill water tank.
No steam
• Steam wand is blocked. •
Refer to ‘Cleaning the Steam Wand’,
page 13.
• You may have a blockage in scale.
Please run the descale process.
The machine is ‘On’
but won’t operate •
Turn machine off. Wait for 60 minutes
and turn machine back on.
•
If problem persists, call Sage
Consumer Support.
Steam pouring out
of group head
•
Turn machine off. Wait for 60 minutes
and turn machine back on.
•
If problem persists, call
Sage Consumer Support.
Espresso only
drips from the
portafilter spouts,
restricted flow
•
Coffee is ground
too finely.
• Adjust the grind size to a higher number
to make the grind size slightly coarser.
• You may have a blockage in scale.
Please run the descale process.
Espresso flows out
too quickly
•
The coffee is ground
too coarsely.
•
Coffee beans are stale.
• Adjust the grind size to a lower number
to make the grind size slightly finer.
•
Use freshly roasted coffee beans with
a ‘Roasted On’ date and consume
between 5–20 days after that date.
Coffee not
hot enough
• Cups not pre-heated. • Rinse cups under hot water outlet
and place on cup warming tray.
• Milk not hot enough
(if making cappuccino
or latté etc).
• Increase the milk temperature
in settings menu.
No crema
•
Coffee beans are stale.
•
Use freshly roasted coffee beans with
a ‘Roasted On’ date and consume
between 5–20 days after that date.