23
EN
Troubleshooting
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Water does not
flow from the group
head
• Water tank is empty.
Fill tank.
• Water tank is not fully inserted
and locked into position.
Push water tank in fully and lock latch
closed.
No hot water
• Water tank is empty.
Fill water tank.
No steam
• Steam wand is blocked.
Use the pin on the end of the provided
cleaning tool. If steam wand remains
blocked, remove the tip using the
integrated spanner in the cleaning tool
and soak in hot water. Screw tip back
onto the steam wand using the integrated
spanner in the cleaning tool.
The machine is
ON but ceases to
operate
Turn machine off. Wait for 60 minutes
and turn machine back on. If problem
persists, call Sage Consumer Support.
Coffee runs out too
quickly
• The coffee grind is set too
coarse.
Adjust the grind size to a lower setting.
• Not enough ground coffee in
the filter.
Refer to ‘Setting The Grind Size And
Dosing’ under Functions.
Coffee is too cold
• Cups not preheated.
Pre-heat cups.
• Milk not heated enough (when
making a milk based drink).
Check selected milk temperature setting.
No crema
• Coffee beans are stale.
Use freshly roasted coffee beans with
a ‘Roaster On’ date and consume
between 5-20 days after that date.
Содержание Barista Touch Impress
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