26
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Hot water isn’t
continuously flowing
•
Machine is too hot after
steaming.
Allow machine to cool down.
Lever very hard
to tamp
•
Severe overdose.
Use the Razor trimming tool* to correct current dose.
Select the correct filter size.
•
Coffee build-up in mechanism.
Remove shroud (tamp) cover and clean using the
cleaning brush provided.
Puck surface is not
flat and smooth
•
Coffee grinds stuck on tamp
face.
Remove shroud (tamp) cover and clean using the
cleaning brush provided.
Puck surface has some
loose grounds on top
•
Coffee grinds caught on tamp.
Push the tamp lever again for a very polished
coffee puck.
•
Coffee grinds caught on tamp
from tamping too quickly.
Push the lever down slower.
Tamp height is not
at desired level
•
Machine is on auto mode, that is
for ideal height only.
Use ‘Manual’ mode for custom control.
Tamp light continues
to flash and no height
reading on gauge
after tamping
•
Tamping action is not completed. Push the tamp lever down until you hear the beep.
When maintenance
light indicator
flashes
•
Cleaning cycle is required.
The maintenance light indicator will flash
when a cleaning cycle is required.
Go to Care & Cleaning section for cleaning and
descaling instructions.
When maintenance
light indicator
illuminates solid
•
Descale cycle is required.
The maintenance light indicator is on solid light
when a descale cycle is required.
Go to Care & Cleaning section for cleaning and
descaling instructions.
* Razor – See accessories list under Components.
2 YEAR LIMITED GUARANTEE
Sage Appliances guarantees this product for
domestic use in specified territories for 2 years
from the date of purchase against defects caused
by faulty workmanship and materials. During this
guarantee period Sage Appliances will repair,
replace, or refund any defective product
(at the sole discretion of Sage Appliances).
All legal warranty rights under applicable national
legislation will be respected and will not be
impaired by our guarantee. For full terms
and conditions on the guarantee, as well as
instructions on how to make a claim, please visit
sageappliances.com
Guarantee
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