24
Troubleshooting
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
The machine is on
but ceases to operate
•
Machine is too hot.
Turn machine off. Wait for 30-60 minutes
and turn machine back on. If problem persists,
call Breville Consumer Support.
Water does not flow
from the group head
•
Machine has not reached
operating temperature.
Allow time for the machine to reach operating
temperature.
•
Water tank is empty.
Fill water tank.
•
Water tank is not fully inserted
and locked into position.
Push water tank in fully and lock latch closed.
No hot water
•
Water tank is empty.
Fill water tank.
Grinder time out
•
The coffee grind is very fine.
Clean out grinder using provided cleaning tool.
Refer to ‘Cleaning Conical Burrs’ under
Care & Cleaning.
Grinding for a
very long time
•
Chute is blocked.
Clean chute using provided cleaning brush.
Refer to ‘Cleaning Conical Burrs’ under
Care & Cleaning.
Will not grind
/ grind stops
•
Out of beans.
Add more beans.
•
Hopper not locked (dose light
flashing back and forth).
Lock hopper.
•
Portafilter not fully inserted in the
grinding cradle.
Fully insert the portafilter and see the DOSE light
button illuminates.
•
Lever is too low and the tamp
blocks the chute.
Raise lever fully to home position.
•
Coffee build-up stopping
portafilter insertion.
Clean grinding cradle with brush.
Pressure Gauge is
not working
•
Incorrect dose or not enough
coffee in the filter basket.
Use dual wall baskets or use a finer grind size
setting. If problem persist, call Breville Consumer
Support.
•
Using coffee beans beyond
expiry date.
Use freshly roasted coffee beans with a ‘Roasted
On’ date and consume between 5-20 days after that
date.
Auto time
not adjusting
•
Machine in ‘Manual’ mode.
Press the MANUAL DOSE dial to return to
auto mode.
•
In ‘Top-up’ mode.
Do not remove the portafilter until grind has
completed and ideal dose is reached.
