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It is recommended to descale your unit every
90 days when water hardness is at level 4; and
when water hardness is at level 6, descale your
unit every 60 days.
WARNING
Do not immerse power cord, power plug
or appliance in water or any other liquid.
The water tank should never be removed
or completely emptied during descaling.
NOTE
Do not use bottled water when descaling. Most
bottled water may contain dissolved solids that
can leave deposits inside the machine.
Priming machine for descaling function
1. Fully dissolve one sachet of Sage descaling
powder into one litre of cold tap water, then fill
the water tank (start process after fully dissolving
the powder).
2. Press and hold the 2 CUP button and
then press and hold the POWER button
simultaneously to enter the Descale mode.
The unit will heat up as part of commencing
the descaling action, during the heating
processes the POWER button should flash
continuously. The machine will indicate it is
ready for descaling when the POWER button,
1 CUP button, CLEAN ME indicator and HOT
WATER / STEAM indicator are all illuminated
(solid on).
Descaling the coffee component
3. Press the 1 CUP button to start the
descaling for the coffee component of the
machine. Descaling coffee component
takes approximately 25 seconds. The 1 CUP
button should flash continuously and remain
constant once the descaling process has
finished. To terminate the descaling within
25 seconds, press the 1 CUP button again.
Descale the steam and hot water
components
Descaling steam and hot water takes
approximately 13 seconds and 8 seconds
respectively. Descaling can be terminated
prematurely by turning the steam dial to STANDBY.
4. Descale Steam component by turning
the steam dial LEFT towards the STEAM icon.
5. Descale Hot water component by turning the
steam dial to the RIGHT towards the HOT
WATER icon.
Repeat processes to complete descaling
After the above processes about half
(0.5 litre) of the descale solution should
be left in the water tank.
6. Repeat steps 4-6 above to complete the
descaling process to empty the solution
in the tank.
Descaling Solution Rinse
7. After descaling, remove the water tank and
rinse thoroughly then refill with fresh cold water
to the maximum capacity (2 litres) and repeat
steps 4-6 to further cleanse the machine of any
residue of the cleaning solution thoroughly.
8. Press ‘POWER’ to quit the descaling process.
This will be indicated by the LED lights
switching off.
NOTE
The machine turns off automatically if there
is no action for 5 minutes in descaling mode.
To resume descaling, please start from step 3.
