SAFE Security Alarm System Скачать руководство пользователя страница 4

SAFE Security Alarm System Operations Manual 

 

4

 

www.safesecurity.com

                                     

(800) 669-7779 

ABOUT SAFE  

SAFE has been providing security alarm monitoring and customer service since 1988. We are your alarm company and we 
are responsible for providing monitoring and service for your alarm system.  If your system ever needs service, just call us 
at (800) 669-7779. If we can’t solve your issue over the telephone, we will dispatch a local, licensed security professional 
who is a member of our national network of SAFE Authorized Service Providers. We are here for you, 24 hours a day. 

 

SAFE SECURITY CORPORATE OFFICES

 

SAFE Security 
2440 Camino Ramon, Suite 200 
PO Box 5164 
San Ramon, CA 94583 
 
Telephone:  

(800) 669-7779 

FAX: 

 

(925) 830-5122 

 
Please complete the information below for future use: 
 

Central Monitoring Station Telephone: ______________________________________________  
 
Central Monitoring Station Account #:  ______________________________________________  

 

(identification number) 

SAFE Account #: _________________________________________________________________  

 

(used for billing purposes) 

Alarm System Type: ______________________________________________________________  

 

If you are not using SAFEPay, SAFE’s automatic withdrawal payment option, please send your payments to: 

 
SAFE Security 
PO Box 660826 
Dallas, TX 75266-0826  

 
To reach a SAFE customer care, service or sales representative during our office hours between 6:00 am  
and 5:00 pm, Pacific Time, call (800) 669-7779.  
 
Central monitoring station customer service operates 24 hours a day, seven days a week.  
 

For your convenience, please list your emergency contacts along with telephone numbers: 

 

Name 

Telephone 

 
 ___________________________________________  

 ____________________________________  

 ___________________________________________  

 ____________________________________  

 ___________________________________________  

 ____________________________________  

 ___________________________________________  

 ____________________________________  

 ___________________________________________  

 ____________________________________  

Содержание Alarm System

Страница 1: ...A Al la ar rm m S Sy ys st te em m O Op pe er ra at ti io on ns s M Ma an nu ua al l...

Страница 2: ...bout SAFE 4 SAFE Security Corporate Offices 4 Billing and Payment Options 5 How a Security System Works 7 Alarm System Testing 9 Alarm System Maintenance 10 False Alarms 11 Frequently Asked Questions...

Страница 3: ...ion provided in this Alarm System Operations Manual as it contains important information about SAFE plus the operation and general service of your security alarm system Keep it handy for you will also...

Страница 4: ...______________ identification number SAFE Account _________________________________________________________________ used for billing purposes Alarm System Type ________________________________________...

Страница 5: ...online using your checking account or credit card at www safesecurity com support payment html Our green SAFEPay automatic payment option is the most convenient saves time and money and preserves env...

Страница 6: ...may take one billing cycle for the posted payment to be reflected on your account If your payment does not appear by the second billing cycle please contact SAFE at 800 669 7779 to verify that the pay...

Страница 7: ...owner can dictate how we should respond and we will notify the police or fire authorities for you if required The alarm system monitors its own system status and can alert us to maintenance and other...

Страница 8: ...e When my alarm activates I hear computer or modem tones on my phone but no dial tone When the alarm is communicating with the central monitoring station it takes priority over normal phone operation...

Страница 9: ...ypes of tests to perform testing signals within your home and testing the signal from your home to the central monitoring station The procedures may vary slightly depending on the manufacturer of your...

Страница 10: ...When your user code doesn t work Take a deep breath and try your user code again If this doesn t work or you continue to have this problem it could be that your keypad buttons or a certain one have w...

Страница 11: ...is unplugged remove the battery connection Both terminals on the battery should be unplugged to ensure the alarm system will shut down Always contact SAFE or the central monitoring station before pow...

Страница 12: ...nd monitoring agreement To avoid being assessed fines or penalties please be sure to contact your local police department or the appropriate governing agency to determine whether alarm subscriber resp...

Страница 13: ...ional The alarm will sound when sensors are triggered However signals will not be transmitted to the central monitoring station so police and fire authorities will not be notified by the central monit...

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