SAFE Security Alarm System Operations Manual
13
www.safesecurity.com
(800) 669-7779
FREQUENTLY ASKED QUESTIONS
(continued)
What if I accidentally set off my alarm?
You can cancel the audible alarm by entering your user code properly within 60 seconds. The system will send a
cancellation signal to the central monitoring station. This verifies that an authorized user has disarmed the system and
cancelled the alarm signal. Your system should clear and switch it to READY mode. Some systems have alarm memory. In
this case you may need to enter your user code again to clear it.
What if my system needs service?
Call SAFE. We will arrange to have your system serviced if the problem can’t be solved over the telephone.
What if the telephone line has been cut?
If your telephone line has been cut by an intruder, or if a storm or natural disaster has disabled communications, your
security system is still internally operational. The alarm will sound when sensors are triggered. However, signals will not
be transmitted to the central monitoring station, so police and fire authorities will not be notified by the central
monitoring station operator. To ensure the integrity of your system, cellular backup can be added to provide an alternate
communications path to the central monitoring station. Call SAFE to learn more about cell backup.
What is a LOW BATT signal?
A low battery can describe a number of conditions. It generally means that a battery used to supply power or backup
power to your alarm panel or devices is low on power or has failed and needs to be replaced. Please refer to your user
manual or contact SAFE if you need assistance or additional information.
Also refer to the SAFE website at www.safesecurity.com for helpful information regarding general security, child safety,
fire emergency and disaster preparedness.
IMPORTANT
Be sure to test your alarm system monthly.
(see page 9)
Check with your local police department or governing agency
to determine whether a permit requirement is applicable to your area.
(see page 14)