Error
code
Problem
Possible solution
01
The coffee funnel is
clogged.
Switch off the machine and unplug
it. Remove the brew group. Then
open the lid of the pre-ground coffee
compartment and insert the spoon
handle. Move the handle up and down
until the clogged ground coffee falls
down. Visit
for
detailed video instructions.
03
The brew group is dirty or
not well-greased.
Switch off the machine. Rinse the brew group with fresh water,
let it air-dry and then lubricate it (see
). Consult chapter 'Cleaning the brew group' or visit
for detailed video instructions. Then switch
the machine on again.
04
The brew group is not
positioned correctly.
Switch off the machine. Remove the brew group and reinsert it.
Make sure that the brew group is in the correct position before
you insert it. Consult chapter 'Handling the brew group' or visit
for detailed video instructions. Then switch
the machine on again.
05
There is air in the water
circuit.
Restart the machine by switching it off and on again. If this works,
dispense 2-3 cups of hot water. Descale the machine if you have
not done so for a longer period of time.
The AquaClean filter was
not prepared properly
before installation or it is
clogged.
Remove the AquaClean filter and try to brew a coffee again. If this
works, make sure that the AquaClean filter is prepared properly
before you place it back (see
Activating the AquaClean water filter
). Put the AquaClean filter back into the water tank. If this
still does not work, the filter might be clogged and needs to be
replaced.
11
The machine needs
to adjust to room
temperature
Allow some time for the machine to adjust from transport/
outdoor temperature to room temperature. Switch off the
machine for 30 minutes and switch it on again. If this does not
work, contact the Consumer Care Center in your country. For
contact details, see the warranty leaflet.
14
The machine is
overheated.
Switch off the machine and switch it back on after 30 minutes.
19
The machine is not
connected to the wall
socket properly.
Make sure that the small plug of the power cord is properly
connected to the socket on the back of the machine.
Ordering accessories
To clean and descale the machine, only use Philips maintenance products. These
products can be purchased by enabling Amazon Smart Reorders, from your local
or online retailer or from authorized service centers.
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