Problem
Cause
Solution
I cannot insert the brew
group.
The brew group is not in the
correct position.
Reset the machine in the following way:
close the service door. Leave the brew
group out. Switch off the machine and
unplug it. Wait for 30 seconds and then
plug the machine back in, switch it on and
wait until the machine is ready for use.
Then put the brew group in the correct
position and reinsert it into the machine
Removing and inserting the brew
).
The coffee is watery.
The brew group is dirty or needs to
be lubricated.
Remove the brew group, rinse it under
the tap and leave it to dry. Then lubricate
the moving parts (see
).
The machine is performing its
self-adjustment procedure. This
procedure is started automatically
when you use the machine for the
first time, when you change to
another type of coffee beans or
after a long period of non-use.
Brew 5 cups of coffee initially to allow the
machine to complete its self-adjustment
procedure.
The grinder is set to a too coarse
setting.
Set the grinder to a finer (lower) setting.
Brew 2 to 3 drinks to be able to taste the
full difference.
The coffee is not hot
enough.
The temperature is set too low.
Set the
temperature to
the maximum
setting.
A cold cup reduces the
temperature of the drink.
Preheat the cups by rinsing them with hot
water.
Adding milk reduces the
temperature of the drink.
Regardless of whether you add hot or
cold milk, adding milk always reduces the
temperature of the coffee. Preheat the
cups by rinsing them with hot water.
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