Saeco IDEA RST Series, Эксплуатация и обслуживание

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English
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11 TROUBLESHOOTING
A list of the possible machine faults is given below.
The icon of the Maintenance Technician in the “Notes / Recommended Intervention” box means that the operation must
be carried out by the Maintenance Technician only.
Fault Cause Notes / Recommended Intervention
The machine does not switch
on No voltage Check:
if the plug is connected
if the all-pole switch (if any) is on
the fuses of the electrical
system
the electric connections
The display shows: “Coffee
grounds drawer full”
The Coffee grounds drawer is full
Empty the coffee grounds
drawer and place it back
properly
Grinder error The coffee grinder is blocked
Clean the coffee
grinder (see section
“Coffee Grinder
Block”)
Only water is dispensed
instead of coffee The button for pre-ground coffee selection has
been pressed but ground coffee has not been
added into the relative container Place the coffee dose in the
container and restart the cycle
No water or steam is dispensed The steam/hot water wand hole is clogged Clean it with a thin needle
Coffee flows out too quickly The grind is too coarse Set a finer grind
Coffee flows out too slowly The grind is too fine Set a coarser grind
Coffee is not hot enough The cup has not been preheated Preheat the cup on the cup warming
surface
The machine has not yet reached the right temperature Wait for the machine to reach the ideal
temperature
Coffee does not have enough
crema The coffee blend is unsuitable, coffee is not freshly
roasted, the coffee powder has been ground too
finely or too coarsely Change the coffee blend or
check its grind setting (if
pre-ground)
The machine requires too
much time to warm up, the
water quantity is reduced
The machine circuit is clogged by limescale Descale the machine
The brew group does not
come out The brew group is not in the neutral position Switch the machine on and off
by using the power button
The brew group cannot be
inserted
The brew group is not in the neutral position
Manually turn the group until it is
in the neutral position, matching
the reference mark placed on the
shaft with the arrow
The Cappuccinatore does not
dispense milk The milk used is not cold enough (see warnings) Move the temperature adjusting
lever downwards
There is no more milk in the container Fill the container with milk