700-9700
7.14.2022
32
TROUBLE SHOOTING
srsmith.com/en-us/customer-service/lift-troubleshooting
to view our library of pool lift maintenance and
troubleshooting videos.
Lift does not function:
1. Be sure the battery is fully charged before troubleshooting. The battery is fully charged
when the charge indicator LED located near the battery charging port is green. If the battery
charge indicator light is solid red, let the battery continue to charge until the light turns green.
If the battery charge indicator LED is flashing red, it indicates that there is a fault with the
battery and the battery should be replaced.
2. Check battery charge level. With the battery connected to the control box, pressing any
button on the hand control, or the Control Box front panel, will turn on the Control Box and
the battery indicator LEDs will show the charge level of the battery. If the Battery charge
level is less than 25% and the battery has been fully charged, the battery needs to be
replaced. If no lights come on after the battery is connected to the Control Box and after
pushing buttons on the control box, verify that the battery is properly connected to the
control box. If the battery has been checked per step 1, then the issue is likely with the
control box, and the Control Box will need to be replaced.
Lift will not raise and lower when using the hand control:
1. Check Hand Control connection to control box. Be sure plug is pushed in all the way.
2. Check Hand Control connection to Control Box for damaged pins.
3. Check connection cable for damage.
4. Use the buttons on the front panel of the Control Box to raise and lower the lift. If the lift
raises and lowers when using the buttons on the front of the control box, the Hand Control
should be replaced.
If none of the above steps work in getting the lift to function, call S.R.Smith for assistance.
LONG-TERM STORAGE
When storing the lift for an extended period of time:
•
Wash seat with disinfectant solution and then rinse with fresh water and dry entire lift
•
Keep the battery on the charger in a dry temperature-controlled area
•
Cover unit and store in a dry location away from pool chemicals