8
Problem
Possible causes
Action
Burner does not
ignite.
Valve on LPG cylinder
is shut.
Open valve on LPG cylinder.
LPG cylinder is empty.
Replace cylinder.
No sparks from the
ignition system on the
side of the burner when
igniting.
1. Check the cables to the ignitor are connected
correctly.
2. Check the ignitor at the side of the burner is ap-
proximately 2–3 mm from the edge of the burner
and directed towards the burner. If the ignitor sits
too far from the burner, there will be no spark
when igniting. If the ignitor is too close to the bur-
ner, the spark can be too small to cause ignition.
Burner or valves are
blocked by fat, dirt or
insect net.
Clean burner and valves with pressurised air
and pipe cleaner. Check the hole in the edge of
the burner is not blocked by fat.
Temperature of the
BBQ is too low.
Insufficient preparation
time.
Close the lid and turn the knob to “high”.
Gas is blocked.
1. Check there are no leaks. See section “check-
ing for leaks”.
2. Check the rubber washer on the LPG canister
is intact.
3. Check there are no kinks in the gas hose.
4. Clean the burners.
It is windy.
Shelter the BBQ from the wind.
Temperature of the
BBQ is uneven.
Burner or valves are
blocked by fat, dirt or
insect net.
Clean burner and valves with pressurised air
and pipe cleaner. Check the hole in the edge of
the burner is not blocked by fat.
Intense flare ups.
Food with high fat
content being grilled.
When grilling fatty meat or marinated meat,
flare ups can occur. Remove some of the fat and
marinade from the meat before grilling.
Old fat.
The BBQ must be cleaned after each use, see
section “cleaning and maintenance”. If the BBQ
is not cleaned after each use, fat will build up
that can burst into uncontrolled flames.
PROBLEM-SOLVING
ENG
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