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RECYCLING

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To avoid environmental and health problems due to hazardous substances, 

appliances and rechargeable and non-rechargeable batteries marked with 

one of these  symbols must not be disposed of with unsorted municipal 

waste. Always dispose of electrical and electronic products and, where 

applicable, rechargeable and non-rechargeable batteries, at an appropriate 

official recycling/collection point.

SERVICE

If you ring Customer Service, please have the Model Number to hand, as we won’t be able to 

help you without it. It’s on the rating plate (usually underneath the product).
The product isn’t user-serviceable. If it’s not working, read the instructions, check the plug fuse 

and main fuse/circuit breaker. If it’s still not working, consult your retailer.
If that doesn’t solve the problem – ring Customer Service – they may be able to offer technical 

advice.
If they advise you to return the product to us, pack it carefully, include a note with your name, 

address, day phone number, and what’s wrong. If under guarantee, say where and when 

purchased, and include proof of purchase (till receipt). Send it to:
Customer Service
Spectrum Brands (UK) Ltd
Fir Street, Failsworth, Manchester M35 0HS
email: [email protected]
telephone: 0345 658 9700 (local rate number)
Please note: If you have purchased the product within the last 6 months, please contact the 

retailer in the first instance to deal with any matters relating to warranty.

GUARANTEE

Defects affecting product functionality appearing within the guarantee period will be corrected 

by replacement or repair at our option provided the product is used and maintained in 

accordance with the instructions. Your statutory rights are not affected.
Guarantee period = 2 years from first retail purchase.
To claim an extra 1 year guarantee, register your product online within 28 days of purchase. 

Register at: 

uk.russellhobbs.com/product-registration 

Consumables are guaranteed only for their recommended lifecycle. Replacement/Spare parts* 

are excluded and are only covered by a 1 year warranty.

* Examples include filters, removable grill plates, drip trays/crumb trays etc. 

J

 ONLINE

www.russellhobbs.com

 for more products

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