RUSH Strobe CWL
TM
User Manual
27
Troubleshooting
This section describes some problems that may occur and provides
troubleshooting suggestions.
Symptom
Potential cause
Remedies
No light from
fixture, fans not
working and fixture
appears dead.
Power supply issue
such as blown fuse,
faulty connector or
damaged cable.
Ensure that the mains supply
is supplying power to the
fixture. Check all power
connections and cables.
Replace the fixture fuse.
DMX LED flashes
but fixture does not
respond to
controller.
Incorrect DMX
addressing, poor data
signal, or interference
from proximity to a
high voltage
installation.
Ensure that the DMX
network is terminated.
Check that the fixture is set
to the DMX address that is
set on the controller.
Check that linked
components all use standard
DMX polarity.
Move fixture away from
unshielded high-voltage
installation.
Fixture connected
to DMX link but
DMX LED does
not flash.
Fault in the DMX
network due to
damaged connector or
cable.
Connect the fixture directly to
the controller. If it works,
check all DMX cables and
connections to ensure the
integrity of the physical
network.
Show Mode does
not work as
expected.
Incorrect DMX State,
Sound Mode, Sound
Sense, or
Master/Slave setting.
Check the fixture settings
described under ‘Stand-
alone Show Mode settings’
starting on page 19.
Master/Slave
operation does not
work as expected.
Multiple sources of
control data or fault in
the data link.
Check that there is only one
master fixture and no DMX
signal. Check all cables and
connections. Terminate link
on both ends.