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Chapter 5 Maintenance and Troubleshooting

5.1 General Troubleshooting Procedure

5.2 Troubleshooting Common Faults

Symptom

Possible Causes

Solution

Forgetting the management
interface login password

Please contact Ruijie Networks
Customer Service Department for
technical support.

The status indicator is not on after
the switch is started.

The power supply module does
not supply power.

The power cable is in loose
contact.

Check whether the power socket at the
equipment room is normal and whether
the power cable of the switch is in good
contact.

The status indicator is red.

Fan alarm

Temperature alarm

Check whether the fan is blocked or
damaged.

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Содержание RG-S3250E Series

Страница 1: ...Installation Manual RG S3250E Series ...

Страница 2: ... means are all registered trademarks of Ruijie Networks Co Ltd and are protected by law Disclaimer The information contained in this manual may be modified without notification Ruijie Networks has tried its best to maintain the accuracy and reliability of this manual on the website Ruijie Networks takes no responsibility for the miss inaccuracy or error and the resulting damage and loss incurred b...

Страница 3: ...equirements 17 2 2 4 EMI 17 2 3 System Grounding Requirements 18 2 3 1 Safety Grounding 18 2 3 2 Lightning Grounding 18 2 3 3 EMC Grounding 18 2 4 Lightning Resistance Considerations 18 2 5 EMI Consideration 19 2 6 Precaution for Fiber Connections 19 2 7 Requirements of Installation Tools 19 Chapter 3 Product Installation 21 3 1 Installation Procedure 21 3 2 Confirmations before Installation 21 3 ...

Страница 4: ... Startup 24 4 2 1 Checking before Power on 24 4 2 2 Checking after Power on Recommended 25 Chapter 5 Maintenance and Troubleshooting 26 5 1 General Troubleshooting Procedure 26 5 2 Troubleshooting Common Faults 26 ...

Страница 5: ...e switch installation and application Appendix A Connector and Connection Media Appendix B Mini GBIC Modules Related Documents Software manual of switches covering CLI commands software configuration guide and version release notes Obtaining Documentation You can obtain the documentation you need through the following channels Internet You can obtain the latest on line documentation of Ruijie Netw...

Страница 6: ...n Conventions The symbols used in this document are described as below This symbol draws the attention of readers to some suggestions and references This symbol reminds readers to be alert of wrong operations that may lead to loss of data or damage to equipment ...

Страница 7: ... 1000Base T adaptive Ethernet port 1000Base X SFP port Console port Extension Module Slot RG S3250E 24 24 2 2 1 1 RG S3250E 48 48 2 2 1 1 The extension module slot supports M3000E 02SFP GT and M3000E STACK modules The M3000E 02SFP GT module extends 2 1000M SFP fiber copper combo ports and the M3000E STACK mudule provides 2 full duplex stack ports The 1000Base X SFP port and the corresponding 10 10...

Страница 8: ...sumption RG S3250E 24 with extension modules 27 W and without extension modules 23 W RG S3250E 48 with extension modules 38 W and without extension modules 34 W Temperature Working temperature 0ºC to 50ºC Storage temperature 40ºC to 70ºC Humidity Working humidity 10 to 90 RH Storage humidity 5 to 90 RH Fan RG S3250E 24 no fan RG S3250E 48 supports adjustment of fan speed and warning of fan trouble...

Страница 9: ...appearance of the RG S3250E 24 Figure 1 1 Appearance of the RG S3250E 24 Ports on the Front Panel Figure 1 2 Schematic diagram of the RG S3250E 24 front panel 1 Switch status indicator 2 Extension module indicator 3 Extension port 1 status indicator 4 Extension port 2 status indicator 5 Console port 6 10 100Base T adaptive Ethernet port 7 10 100Base T adaptive Ethernet port indicator 8 10 100 1000...

Страница 10: ...no fans To ensure good dissipation sufficient ventilation space 10 cm distance from both sides and the backplane of the cabinet should be reserved to avoid blocking the air inlet of the cabinet otherwise the dissipation might be affected 1 3 2 RG S3250E 48 Ethernet Switch Product Appearance The front panel of the RG S3250E 48 Ethernet switch provides forty eight 10 100Base T Ethernet ports two GE ...

Страница 11: ...ive Ethernet port 9 100 1000Base X SFP port 10 10 100Base T adaptive Ethernet port indicator 11 100 1000Base X SFP port indicator Ports on the Backpanel Figure 1 6 Schematic diagram of the RG S3250E 48 backpanel 1 Grounding pole 2 3 core AC power interface 3 Power defense shedding plug 4 Fan outlet 5 Extension module slot Power Supply System The RG S3250E 48 adopts the AC power input AC input Rate...

Страница 12: ...rs Solid green Normal switching is performed by the switch Solid yellow It indicates a yellow warning on the switch temperature Check in time the working environment of the switch Solid red Indicates a fault on the switch For details refer to Section 5 2 Troubleshooting Common Faults Extension module indicator Module Off There is no extension module or the extension module is not correctly install...

Страница 13: ...0Mbps RJ 45 port indicator 25 26 Off The port is not connected to a link Solid green The 1000 M link that the port connects to is Up Blinking green Data at a rate of 1000 M are being transceived at the port Solid yellow The 100 or 10 M link that the port connects to is Up Blinking yellow Data at a rate of 100 or 10 M are being transceived at the port Table 1 5 Indicators for the RG S3250E 48 Indic...

Страница 14: ...low Data at a rate of 10 M are being transceived at the port 1000Mbps SFP port indicator 49F 50F Off The port is not connected to a link Solid green The 1000 M link that the port connects to is Up Blinking green Data at a rate of 1000 M are being transceived at the port Solid yellow The 100 M link that the port connects to is Up Blinking yellow Data at a rate of 100 M are being transceived at the ...

Страница 15: ... or straining the back Before moving the device turn off all power supplies and dismantle all power modules 2 1 3 Electric Safety Observe local regulations and specifications when performing electric operations Relevant operators must be qualified Carefully check any potential danger in the working area such as ungrounded power supply unreliable grounding of the power supply and damp wet ground or...

Страница 16: ...plane of the cabinet is reserved at the ventilation openings to ensure the normal ventilation After various cables have been connected they should be arranged into bundles or placed on the cabling rack to avoid blocking the air inlets 2 2 2 Temperature and Humidity Requirements To ensure the normal operation and prolong the service life of RG S3250E series you should keep proper temperature and hu...

Страница 17: ...rosion of the metal and the aging of some parts The equipment room should be protected from the intrusion of harmful gases such as sulfur dioxide sulfured hydrogen nitrogen dioxide and chlorine whose requirements are listed in Table 2 3 Table 2 3 Requirements for harmful gases in the equipment room Gas Average mg m3 Maximum mg m3 Sulfur dioxide 0 2 1 5 Sulfured hydrogen 0 006 0 03 Nitrogen dioxide...

Страница 18: ... the enclosure in the equipment electric shock may occur 2 3 2 Lightning Grounding The lightning protection system of a facility is an independent system that consists of the lightning rod downlead conductor and the connector to the grounding system which usually shares the power reference ground and yellow green safety cable ground The lightning discharge ground is for the facility only irrelevan...

Страница 19: ...ence conducts from one unit to another Conducted interference often affects the power supply of the equipment but can be controlled by a filter Radiated interference may affect any signal path in the equipment and is difficult to shield 1 Effective measures should be taken for the power system to prevent the interference from the electric grid 2 The working ground of the switch should be preferabl...

Страница 20: ...The RG S3250E series are not provided with a tool kit Please prepare tools on your own ...

Страница 21: ... 3 1 Installation Procedure 3 2 Confirmations before Installation Before installation please confirm the following points Whether sufficient airflow is available for the switch Whether the requirements of the switch for temperature and humidity are met Whether power cables are already laid out and whether the requirements of electrical current are met ...

Страница 22: ...If necessary electromagnetic shielding should be adopted For example use interface cables to shield cables Interface cables should be laid inside the equipment room Outdoor cabling is prohibited avoiding damages to device signal interfaces caused by over voltage or over current of lightning 3 3 2 Mounting the Switch to a Standard 19 inch Rack The RG S3250E series switches follow the EIA standard d...

Страница 23: ...r around the switch can flow freely 3 4 Checking after Installation Before checking the installation switch off the power supply so as to avoid any personal injury or damage to the component due to connection errors Check that the ground line is connected Check that the cables and power input cables are correctly connected Check that all interface cables are laid out inside the equipment room In t...

Страница 24: ... PC Step 2 Connect one end of the console cable RJ45 to the console port of the switch 4 1 3 Setting Terminal Parameters Step 1 Start the PC and run the terminal simulation program on the PC such as Terminal on Windows 3 1 or HyperTerminal on Windows 95 98 NT 2000 XP Step 2 Set terminal parameters The parameters are as follows baut rate 9600 data bit 8 parity check none stop bit 1 and flow control...

Страница 25: ... the parameters are already configured 4 2 2 Checking after Power on Recommended After power on you are recommended to perform the following checks to ensure the normal operation of follow up configurations Check that information is displayed on the terminal interface Check that the device indicator is normal ...

Страница 26: ...etworks Customer Service Department for technical support The status indicator is not on after the switch is started The power supply module does not supply power The power cable is in loose contact Check whether the power socket at the equipment room is normal and whether the power cable of the switch is in good contact The status indicator is red Fan alarm Temperature alarm Check whether the fan...

Страница 27: ...guration has the common working mode with the connected switch The fiber port cannot be connected The Rx and Tx ends are connected reversely The interconnected optical module type does not match The fiber type is not correct The length of the optical fiber exceeds that rated of the optical module Switch the Rx and Tx ends of the optical fiber Replace the optical module with one of the matched type...

Страница 28: ...chematic diagram for the four twisted pairs of the 1000BASE T Straight Through Crossover Switch Switch 1TP0 1TP0 2TP0 2TP0 3TP1 3TP1 6TP1 6TP1 4TP2 4TP2 5TP2 5TP2 7TP3 7TP3 8TP3 8TP3 Switch Switch 1TP0 1TP0 2TP0 2TP0 3TP1 3TP1 6TP1 6TP1 4TP2 4TP2 5TP2 5TP2 7TP3 7TP3 8TP3 8TP3 In addition to the above cables the 100BASE TX 10BASE T can also use 100 ohm Category 3 4 5 cables for 10 Mbps and 100 ohm ...

Страница 29: ...ports select single mode or multiple mode optical fibers for connection according to the fiber module connected The connection schematic diagram is shown in Figure A 4 Figure A 4 Schematic diagram for optical fiber connection Switch Switch TX TX RX RX ...

Страница 30: ...M1310 1310 Multi mode optical fiber 62 5 125 N A 2km 14 14 IEEE802 3 FE SFP LH15 SM1310 1310 Single mod e optical fiber 9 125 N A 15km 8 8 Mini GBIC SX 850 Multi mode optical fiber 62 5 62 5 50 0 50 0 160 200 400 500 220 m 275 m 500 m 550 m 4 17 Mini GBIC LX 1310 Multi mode optical fiber Single mod e optical fiber 62 5 50 0 50 0 9 10 500 400 500 550 m 550 m 550 m 10 km 3 20 Mini GBIC LH4 0 1310 Si...

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