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Hardware Manual 

Chapter 3    Troubleshooting 

 

3-1

 

 

 

Troubleshooting 

3.1 

 

Common Troubleshooting 
Procedures 

Symptom 

Possible Cause 

Solution 

Forgetting the 

management 

interface login 

password 

 

Please contact the Ruijie 

Networks Customer Service 

Department for technical 

support. 

The status LED does 

not turn on after 

power-on 

The power supply does not 

work; 

The power cable is in loose 

contact. 

Verify that the power socket in 

the equipment room is normal 

and that the power cable of the 

switch is in good contact. 

The serial port 

console has no 

output or outputs 

illegible characters 

The serial port connected to the 

switch does not match that 

opened by the configuration 

software; 

The serial port is not configured 

correctly. 

Change the serial port opened 

by the configuration software to 

be the one connected to the 

switch; 

Verify that the parameter 

configuration of the serial port 

matches that specified in the 

instructions.   

The RJ45 port is not 

in connectivity or it is 

erroneous in 

receiving/transmitting 

frames 

The connected twisted pair 

cable is faulty; 

The length of the cable exceeds 

100 m; 

The port has special 

configuration that has no 

common working mode with the 

connected switch; 

Replace the twisted pair cable; 

Verify that the port configuration 

has the common working mode 

with the connected switch. 

The fiber port cannot 

be connected 

The Rx and Tx ends are 

connected reversely; 

The interconnected optical 

module type does not match; 

Exchange the Rx and Tx ends 

of the optical fiber; 

Replace the optical module with 

one of the matched type; 

Replace the optical fiber with 

Содержание M5750-24GT/12SFP

Страница 1: ...Security Intelligent 10G Multi layer Switch S5750 Series Installation Manual...

Страница 2: ...y means are all registered trademarks of Ruijie Networks Co Ltd and are protected by law Disclaimer The information contained in this manual may be modified without notification Ruijie Networks has tr...

Страница 3: ...escription and modified the product technical specifications Li Lingpeng 2009 03 23 1 31 1 31 Modified the dimensions of the S5750 series cabinets that is product technical specifications Li Lingpeng...

Страница 4: ...e scope of application main features technical specifications and related extension modules of the product n Chapter 2 Preparation Before Installation lists the safety power supply and site requiremen...

Страница 5: ...solution and software upgrading information n Customer service center of Ruijie Networks which can provide all customers with needed technical assistance for Products technologies and solutions The cu...

Страница 6: ......

Страница 7: ...ion 2 1 2 1 Prior Preparation 2 1 2 2 Desktop Mounting 2 1 2 3 Rack Mounting 2 2 2 4 System Connection 2 3 2 4 1 Connecting the RJ 45 Port 2 3 2 4 2 Connecting Optical Fibers 2 4 2 4 3 Laser Safety 2...

Страница 8: ......

Страница 9: ...ing and network attacks prevent illegal users from accessing the network and ensure that legal users can reasonably use network resources This guarantees the safe and reasonable use and operation of t...

Страница 10: ...dwidth provides non blocking feature to all ports n Abundant and perfect routing capability as well as super large routing table can satisfy dynamic routing of large scale networks n The routing forwa...

Страница 11: ...on can effectively prevent illegal multicast source and improve the network security n Support IGMPv1 v2 v3 all versions adapt to different multi cast environment and satisfy the necessity of multi ca...

Страница 12: ...or to maintain and manage n Synchronous monitoring of multiple ports makes it possible to monitor the data flows incoming frames outgoing frames or both on multiple ports just through one of them grea...

Страница 13: ...pps L3 wire speed 66 Mpps 802 3af POE standard Only for S5750P 802 1q VLAN 4 K ACL Standard IP ACL IP address based hardware ACL Extended IP ACL IP address based and TCP UDP port number based hardware...

Страница 14: ...rts are connected with PD for the S5750P 460 W Temperature Operating temperature 0 C 45 C Storage temperature 40 C 70 C Humidity Operating humidity 10 90 RH Storage humidity 5 90 RH Table 1 2 Technica...

Страница 15: ...e speed 66 Mpps 802 1q VLAN 4 K ACL Standard IP ACL IP address based hardware ACL Extended IP ACL IP address based and TCP UDP port number based hardware ACL MAC extended ACL source MAC address based...

Страница 16: ...xing SFP ports 2 10G expantion slots Available module Mini GBIC SX single port 1000BASE SX mini GBIC conversion module LC interface Mini GBIC LX single port 1000BASE LX mini GBIC conversion module LC...

Страница 17: ...ACL based on the flexible combinations of VLAN number Ethernet type MAC address IP address TCP UDP port number protocol type and time L2 Protocol IEEE802 3 IEEE802 3u IEEE802 3z IEEE802 3x IEEE802 3a...

Страница 18: ...ASE ZX mini GBIC conversion module LC port 80 km M5700 01XENPAK 1 port XENPAK 10G conversion board M5700 01XFP 1 port XFP 10G conversion board M5700 STACKL Single port 10G stack module 10G fiber inter...

Страница 19: ...EEE802 1d IEEE802 1w IEEE802 1s IGMP Snooping v1 v2 v3 LLDP Defeat DoS Attack Supported Defeat IP Scan Supported L3 protocol OSPF ECMP WCMP RIPv1 v2 PIM DM SM SSM DVMRP VRRP IGMPv1 v2 v3 Management pr...

Страница 20: ...perature Working temperature 0 C to 45 C Storage temperature 40 C to 70 C Humidity Working humidity 10 to 90 RH Storage humidity 5 to 90 RH 1 3 Product Appearance Figure 1 1 Appearance of the RG S5750...

Страница 21: ...of the RG S5750P 48GT 4SFP Table 1 5 LEDs on the Front Panel Identification Applicable Model Description Detailed Information status l S5750S Note 1 l S5750 Note 2 l S5750P 24 l S5750 24SFP 12GT Syste...

Страница 22: ...port LED indication mode This button controls the port LED to show the switching status or the POE power status MOD LED S5750S S5750 l S5750P 24 S5750 24SFP 12GT l S5750P 48 Port mode LED This LED is...

Страница 23: ...have the named function and has no corresponding LED Note 1 The S5750S includes both the S5750S 24GT 12SFP and S5750S 48GT 4SFP Note 2 The S5750 includes both the S5750S 24GT 12SFP and S5750 48GT 4SFP...

Страница 24: ...cating the POE status is a feature specific to the S5750P 24GT 12SFP product The port LEDs of other products do not feature POE indication Table 1 7 Identifications on the Backplane Identification Des...

Страница 25: ...e S5750 which supports up to M5700 01XENPAK conversion boards The M5700 01XFP conversion board does not support hot plugging unplugging so please install or remove it after the switch is powered off n...

Страница 26: ...ceives the power that is the client device of the POE system for example IP phone network safety camera AP and PDA or mobile phone charger Our RG S5750P 24GT 12SFP and RG S5750P 48GT 4SFP switches sup...

Страница 27: ...Hardware Manual Chapter 1 Product Overview 1 19 so that the MOD LED turns green the port LED of the switch returns to indicate the switching status...

Страница 28: ......

Страница 29: ...entering the switch Keep the switch away from the places with much dust or strong electromagnetic interference 2 2 Desktop Mounting Step 1 Attach the four adhesive rubber pads provided in the carton o...

Страница 30: ...doing this you can use the attached two L shaped handle fastening brackets and 6 M3 10FMO sunk screws Step 1 Keep the fastening brackets with handles closely onto both sides of the switch align with t...

Страница 31: ...ds Use cables of Category 3 4 and 5 to connect the 10Mbps Ethernet and use cables of Category 5 to connect the 100 1000Mbps Ethernet ports Connect one end of a cable to the network card or the RJ 45 p...

Страница 32: ...vered with dust plugs as dust may pollute or damage the laser connectors Danger Never stare into the optical module Tx ends and the connected fiber jumpers to avoid injuries to your eyes 2 5 Connectin...

Страница 33: ...ia the CLI you must first connect the Console port of the switch to the computer The cables needed for such connection are provided with the switch The computer must be installed with a particular typ...

Страница 34: ......

Страница 35: ...rt is not configured correctly Change the serial port opened by the configuration software to be the one connected to the switch Verify that the parameter configuration of the serial port matches that...

Страница 36: ...The RPS power supply used is not the specified model The RPS power supply fails The RPS power cable is in loose contact Use the RPS power supply specified by Ruijie Replace the RPS power supply Check...

Страница 37: ...P or STP which can be up to 100 m The 1000BASE T port uses four pairs of wires for transmission all of which must be connected Figure A 1 shows the connections of the twisted pairs used by the 1000BAS...

Страница 38: ...Figure A 3 Connections of the Twisted Pairs of the 100BASE TX 10BASE T Straight Through Crossover A 2 Optical Fiber Connection For the optical fiber ports select single mode or multiple mode optical f...

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