Infrared Windows Vista
®
/Window
®
7 MCE Remote Control with Learning Function
RHRC-11001 User Manual
20
Troubleshooting
：
Question Possible
Reason
Solution
RHRC-11001
Remote
Control doesn’t
work
z
No battery installed, battery dead, or
the batteries are not installed properly
z
Un-correct MCE installation
z
Un-properly connection between the
receiver and the computer
z
Check the battery installation and
correct it
z
Check the installed MCE program
z
Check the connection between the
receiver (USB port) and computer
(USB port) and correct it
Cannot find out
Netflix in Media
Center
z
Auto update feature has not enabled
in Media Center
z
System location and time zone is
incorrect
z
Computer system outside US and
Canada.
z
Enable auto update from General
Setting of Media Center
z
Follow system guide to change the
setting.
z
Users can refer to Netflix or Microsoft
website to get more detail support.
Refer URL is
http://blog.netflix.com/
or
http://support.microsoft.com/kb/97249
6
