Rosen Entertainment Systems
Copyright 2007 all rights reserved
HE0780D Installation Guide
AP1024 Rev A
Page 8
FAQ’s
The monitor cables get stuck in the posts
Normally the cables will slide through the posts with very little effort. However, if you encounter difficulty,
please check the following:
Solution
: Ensure that there are no obstructions inside the post.
Solution
: Ensure that there are no metal burs at the entrance or exit of the posts.
Solution
: Ensure that there are no kinks or knots in the cables.
Solution
: Use a cable pulling lubricant.
The monitor does not fit into the headrest bucket
The HE0780D unit has been designed to fit tightly into the headrest bucket. This was done to ensure a high
quality fit with no gaps.
Solution
: Use a mild soap and water solution to LIGHTLY moisten the mating surface of the
headrest bucket.
CAUTION!
– Do not get water on or in the electronics as damage WILL result
which will not be covered by warranty.
The FMT does not transmit audio
The system is designed to use either the internal FM Transmitter or an external FM Modulator. Select the
mode in the installation set up menu.
Solution
: Check the FMT configuration to be sure that FMM is set to OFF. FMT is the default.
Resetting the system
It is a good practice to reset the system immediately after Power is FIRST connected.
Solution
: To reset the system, open the DVD unit and locate the small reset button next to the
Eject button. Press and hold the Reset button for 3 or 4 seconds.
Finding the best Power Point
Avoid connection to wires which supply the following: fan/seat/mirror motors power, excessively large sized
wires, glow plug power lines, radio power lines, defroster power lines, etc.
Solution:
Open power points can be located in the fuse box, which are designed for accessory
equipment.
The DVD restarts when the vehicle is started
When the vehicle is started, the DVD should resume from previous point. However, if the voltage falls below
10VDC during cranking, the system will restart at the beginning of the DVD.
Solution:
Check if the battery is fully charged. New vehicles rarely have a fully charged battery.
Solution:
Older batteries can not provide the necessary voltage during an engine cranking.
Vehicle battery may need replacement.
Solution:
Extreme climate conditions (cold or hot) will reduce the efficiency of the battery. Be sure
the battery is fully charged and in good condition. Replace the battery if needed.
The System Stays On and Never Shuts Off
The System is designed to turn off when the key is turned off. If the ACC (Red) wire is connected to a
constant 12VDC (+) power point the system will system will stay on until the battery dies.
Solution:
Check the ACC connection point to be sure it is switched with the key, and relocate as
needed.
No headphone audio
The Headphone audio should be preset at all times, unless the MUTE is set to on, or a DVD Setting has
been changed in the DVD Settings Menu.
Solution:
Press the MUTE Button to enable the audio and turn the MUTE OFF.
Solution:
Confirm the headphones have fresh batteries, are turned on, and the ON LED Indicator
is Illuminated.
Solution:
Check the DVD Setting and restore them to FACTORY SETTINGS if needed (see the
Owners Manual).
