SERVICE and SUPPORT
12
Installation and Operations Manual
Service
This Unit does not contain any internal user-serviceable parts. In the event a Unit
needs repair or maintenance, you must first obtain a Return Authorization (RA)
number from Rose Electronics or an authorized repair center. This Return
Authorization number must appear on the outside of the shipping container.
See Limited Warranty for more information.
When returning a Unit, it should be double-packed in the original container or
equivalent, insured and shipped to:
Rose Electronics
Attn: RA__________
10707 Stancliff Road
Houston, Texas 77099 USA
Technical Support
If you are experiencing problems, or need assistance in setting up, configuring, or
operating your MultiVideo DVI, consult the appropriate sections of this manual. If,
however, you require additional information or assistance, please contact the Rose
Electronics Technical Support Department at:
Phone: (281) 933-7673
E-Mail: [email protected]
Web: www.rose.com
Technical Support hours are from: 8:00 am to 6:00 pm CST (USA), Monday through
Friday.
Please report any malfunctions in the operation of this Unit or any discrepancies in
this manual to the Rose Electronics Technical Support Department.